Ebens Air Conditioning & Plumbing
Port St. Lucie, FL Heat Pump Installation · #9 of 13 · 24+ yrs
At a glance
- Google rating
- 4.8★ from 1,745+ reviews
- In business
- 24+ years
- Yelp
- 3.1★ from 8 reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Port St. Lucie, FL + 1 nearby
Overview
Ebens advertises flat-rate pricing and free system replacement quotes. Ebens has 20+ years serving Port St. Lucie neighborhoods. Port St. Lucie homeowners face intense summer heat and coastal humidity year-round. Reviewers note punctual arrivals and clean job sites after installations.
Residential HVAC and heat pump installation across Port St. Lucie and the Treasure Coast. Flat-rate pricing advertised, with free system replacement quotes available. Family-owned operation since 2002, with 20+ years local experience.
Vouched Score breakdown — 80/100
Port St. Lucie, FL Heat Pump Installation average is 81/100. Ranks #9 of 13 listed Heat Pump Installation providers in Port St. Lucie, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Ebens Air Conditioning & Plumbing compares to the Port St. Lucie average
| Signal | Ebens Air Conditioning & Plumbing | Port St. Lucie avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 81/100 | -1 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 1,745+ | 1,365+ | +382 vs avg |
| Years in business | 24+ | 33+ | -9 vs avg |
What customers say
"⭐⭐⭐⭐⭐ Excellent Service — Highly Recommend! I had a wonderful experience with Ebens Air Conditioning and Plumbing. From the first contact to the completion of the work, their team was professional, knowledgeable, and very responsive. They took the time to explain everything clearly, arrived on time, and completed the job efficiently with great attention to detail. It is not easy to find companies that are both hone…"
— Kirenia Vazquez · Feb 19, 2026 · Google Reviews"I was so impressed at first until I tried to reach the company on an issue with my brand new air conditioner. The job isn't even complete yet and I have not been able to get the company to respond. The salesman were wonderful, the installers were fantastic, however, nothing after that. My air conditioner is making a noise and I can't get in contact with anybody and my service plan now I find out I have to pay $59 fo…"
— Michelle Engel · Jun 1, 2026 · Google Reviews"Great experience ! Gregg was professional, communicated to me that I understand. Many Thank you’s to him and his new company Just discovered Ebens does plumbing also. Will be using them for all. Fair, reasonable, exceptional service! Thank you Ebens and Gregg Robinson. Sur"
— Sue Nevins · Feb 25, 2026 · Google Reviews"Back in Dec 10th Kevin L replaced the garbage disposal. The bathroom tank flapper was 5 yrs old and didn’t seal properly, so the fill valve kept filling the tank and was replaced. Kevin was friendly and explained what needed to be done. He was neat and respectful. To follow up on January 13th I called Ebens to let them know the flapper was not working. Kevin came back and determined a part on the flapper was broke…"
— William D · Jan 15, 2026 · Google Reviews"The sever was awesome. They did a great job with installing the new ac. The workers were very kind. They cleaned and removed all the debris and kept us updated on the progress. It was a great experience. I also got a call to confirm the work that was done"
— Lucretia Caldwell · Apr 29, 2026 · Google Reviews"Started in 2002 as Ebens Quality Air Conditioning, Ebens Air Conditioning & Plumbing is locally owned andoperated. Providing Coastal Florida with premier air conditioning & plumbing services. We stand behind EbensPromise: Background check and certified trained technicians are available to service all brands with service, maint……"
— Verified reviewer · YelpPros & cons
- High Google rating (4.8★ across 1,745+ reviews)
- Long-established (24+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Lower Yelp rating than Google (3.1★ vs 4.8★)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I was so impressed at first until I tried to reach the company on an issue with my brand new air conditioner. The job isn't even complete yet and I have not been able to get the company to respond. Th…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 1,745+ reviews)
- You value a long-tenured local operator (24+ years in business)
- Reports of communication gaps or service fees would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Port St. Lucie, FL home · Pump Install Port St Lucie, FL home
What Ebens Air Conditioning & Plumbing publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…umbing issue, you can expect clear communication, upfront pricing, and reliable workmanship. Indoor Air Quality Sol…" -
Transparent pricing
As published: Transparent pricing"…les, equipped to handle most repairs on the spot. Transparent Pricing: We believe in upfront, transparent pricing. Befo…" -
No hidden fees
As published: No hidden fees"…est estimate, so you know exactly what to expect. No hidden fees or surprises. Don't suffer through the heat with…"
Guarantees & credentials
- Licensed plumbers
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 5:00 PM |
| Sunday | Closed |
Frequently asked questions
What are the pros of Ebens Air Conditioning & Plumbing?
What are the cons of Ebens Air Conditioning & Plumbing?
When should I choose Ebens Air Conditioning & Plumbing?
When should I consider alternatives to Ebens Air Conditioning & Plumbing?
What is the Vouched Score for Ebens Air Conditioning & Plumbing?
How long has Ebens Air Conditioning & Plumbing been in business?
What does heat pump installation service typically cost when working with a Port St. Lucie, FL provider like Ebens Air Conditioning & Plumbing?
What pricing terms does Ebens Air Conditioning & Plumbing publish on their website?
Does Ebens Air Conditioning & Plumbing do Heat Pump Service in Port St. Lucie, FL?
Does Ebens Air Conditioning & Plumbing do Emergency HVAC Service in Port St. Lucie, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Ebens Air Conditioning & Plumbing (this company) |
80/100 | 4.8★ (1,745+) | 24+ | — | 3.1★ | — |
| 84/100 | 4.9★ (1,445+) | 45+ | — | — | — | |
| 77/100 | 4.9★ (435+) | — | — | — | — | |
| 84/100 | 4.8★ (1,605+) | 51+ | — | — | — |
Listed in
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Profile last updated June 24, 2026.