Michael & Son Services
Raleigh, NC Heat Pump Installation · #5 of 15 · NATE-certified · 50+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 13,965+ reviews
- In business
- 50+ years
- Yelp
- 2.9★ from 355+ reviews
- Services
- 5 Heat Pump Installation services
- Service area
- Raleigh, NC + 1 nearby
Overview
Editorial review
ac repair specialist with Central AC repair and installation expertise.
HVAC repair and replacement in Raleigh, focused on central AC and heat pump work. NATE-certified technicians, per their site. Emergency Response: 24/7 with 500+ service trucks listed. Financing available and rebates advertised for Carrier Infinity systems up to $1500.
Vouched Score breakdown — 80/100
Above the Raleigh, NC Heat Pump Installation average of 77/100. Ranks #5 of 15 listed Heat Pump Installation providers in Raleigh, NC.
Editorial Review
79
44%
Yelp Rating
48
3%
Google Rating
93
16%
Local Search Rank
70
9%
Review Sentiment
60
14%
Years in Business
100
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Michael & Son Services compares to the Raleigh average
| Signal | Michael & Son Services | Raleigh avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 77/100 | +3 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 13,965+ | 3,130+ | +10833 vs avg |
| Years in business | 50+ | 31+ | +19 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 13,965+ reviews)
- Long-established (50+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Specializes in AC repair
punctualitytransparent pricingthorough diagnosticsprompt repairs
Cons
- Lower Yelp rating than Google (2.9★ vs 4.8★)
- Mixed customer sentiment (score 60/100)
low yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC repair
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 13,965+ reviews)
- You value a long-tenured local operator (50+ years in business)
Consider alternatives if
- Reports of low yelp rating would be a deal-breaker for you
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- AC Replacement
- Heat Pump Service
- Indoor Air Quality
- Emergency HVAC Service
Service area
Raleigh, NC home · Pump Install Raleigh, NC home
What Michael & Son Services publishes about pricing
Maintenance plans
-
Membership Plan
As published: Membership Plan"…damage Mold remediation All restoration services Membership Plan A maintenance plan for people who love saving mon…" -
maintenance plan
As published: maintenance plan"…iation All restoration services Membership Plan A maintenance plan for people who love saving money and hate surpris…"
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Michael & Son Services?
Based on public records and customer reviews: High Google rating (4.8★ across 13,965+ reviews); Long-established (50+ years in business); NATE-certified technicians; Emergency response: 24/7; Financing available; Specializes in AC repair.
What are the cons of Michael & Son Services?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.9★ vs 4.8★); Mixed customer sentiment (score 60/100).
When should I choose Michael & Son Services?
Choose them if: You need AC repair; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.8★, 13,965+ reviews); You value a long-tenured local operator (50+ years in business).
When should I consider alternatives to Michael & Son Services?
Consider alternatives if: Reports of low yelp rating would be a deal-breaker for you; Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Michael & Son Services?
80/100. Top contributing signals: Years In Business 100/100, Yelp Review Count 100/100, Google Review Count 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Michael & Son Services been in business?
Michael & Son Services has been operating for 50+ years in Raleigh, NC.
What does heat pump installation service typically cost when working with a Raleigh, NC provider like Michael & Son Services?
Ducted air-source heat pump + air handler, full system typically runs $6,800–$13,650, and geothermal system — premium alternative runs $12,800–$29,850 in Raleigh, North Carolina. These are area-wide market estimates, not Michael & Son Services's quotes. For an exact price, request a written estimate from Michael & Son Services.
What pricing terms does Michael & Son Services publish on their website?
Michael & Son Services's website publishes: Membership Plan. Promotions and plans change — confirm currently-available terms with Michael & Son Services before acting.
Does Michael & Son Services do AC Repair in Raleigh, NC?
Yes. Michael & Son Services lists AC Repair among its services and serves Raleigh, NC and Pump Install Raleigh, NC.
Does Michael & Son Services do AC Replacement in Raleigh, NC?
Yes. Michael & Son Services lists AC Replacement among its services and serves Raleigh, NC and Pump Install Raleigh, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Michael & Son Services (this company) |
80/100 | 4.8★ (13,965+) | 50+ | — | 2.9★ | Rebates & Tax Credits |
| 79/100 | 4.9★ (875+) | 10+ | — | 4.7★ | — | |
| 79/100 | 5.0★ (285+) | 34+ | — | — | — | |
| 71/100 | 4.8★ (4,310+) | 24+ | — | 1.9★ | — |
Listed in
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Profile last updated July 5, 2026.