Service Experts Raleigh
Raleigh, NC Heat Pump Installation · #2 of 15 · 55+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 6,275+ reviews
- In business
- 55+ years
- Yelp
- 2.4★ from 125+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Raleigh, NC + 1 nearby
Overview
Editorial review
AC replacement and full-system changeouts with routine central-system projects cited. Service Experts Raleigh notes ACE-certified technicians on staff. Founded in 1971, they report 55+ years serving the Triangle. Raleigh's hot, humid summers make proper sizing critical for comfort and efficiency. Reviews cite photo and video diagnostics used during visits.
Central AC system replacement for Raleigh and the Triangle area. Financing Available is listed on their site. Years in business: 55+ years. Google rating 4.9 from 6,275+ reviews.
Vouched Score breakdown — 82/100
Above the Raleigh, NC Heat Pump Installation average of 77/100. Ranks #2 of 15 listed Heat Pump Installation providers in Raleigh, NC.
Editorial Review
79
44%
Yelp Rating
35
3%
Google Rating
97
16%
Local Search Rank
91
9%
Review Sentiment
60
14%
Years in Business
100
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Service Experts Raleigh compares to the Raleigh average
| Signal | Service Experts Raleigh | Raleigh avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 77/100 | +5 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 6,275+ | 3,130+ | +3144 vs avg |
| Years in business | 55+ | 31+ | +24 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 6,275+ reviews)
- Long-established (55+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
video diagnosticson-time arrivalsclear explanationsfast repairs
Cons
- Lower Yelp rating than Google (2.4★ vs 4.9★)
- Mixed customer sentiment (score 60/100)
yelp low ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day AC replacement
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 6,275+ reviews)
- You value a long-tenured local operator (55+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Replacement
- Emergency HVAC Service
Service area
Raleigh, NC home · Pump Install Raleigh, NC home
What Service Experts Raleigh publishes about pricing
Promotions
-
$500 off new HVAC system when bundled with water and
As published: $500 off new HVAC system when bundled with water and"…call for more details. Text Email Download Up to $500 off new HVAC system when bundled with water and air quality upgrades When you lease or purchase a…"
Maintenance plans
-
Advantage Program
As published: Advantage Program"…of mind. Be sure to explore our: Service Experts Advantage Program™: Get new equipment with no down payment, full pa…"
Contact & hours
Frequently asked questions
What are the pros of Service Experts Raleigh?
Based on public records and customer reviews: High Google rating (4.9★ across 6,275+ reviews); Long-established (55+ years in business); Emergency response: 24/7; Financing available.
What are the cons of Service Experts Raleigh?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.4★ vs 4.9★); Mixed customer sentiment (score 60/100).
When should I choose Service Experts Raleigh?
Choose them if: You need same-day AC replacement; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 6,275+ reviews); You value a long-tenured local operator (55+ years in business).
When should I consider alternatives to Service Experts Raleigh?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Service Experts Raleigh?
82/100. Top contributing signals: Years In Business 100/100, Google Review Count 100/100, Google Rating 97/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Service Experts Raleigh been in business?
Service Experts Raleigh has been operating for 55+ years in Raleigh, NC.
What does heat pump installation service typically cost when working with a Raleigh, NC provider like Service Experts Raleigh?
Ducted air-source heat pump + air handler, full system typically runs $6,800–$13,650, and geothermal system — premium alternative runs $12,800–$29,850 in Raleigh, North Carolina. These are area-wide market estimates, not Service Experts Raleigh's quotes. For an exact price, request a written estimate from Service Experts Raleigh.
What pricing terms does Service Experts Raleigh publish on their website?
Service Experts Raleigh's website publishes: $500 off new HVAC system when bundled with water and, Advantage Program. Promotions and plans change — confirm currently-available terms with Service Experts Raleigh before acting.
Does Service Experts Raleigh do AC Replacement in Raleigh, NC?
Yes. Service Experts Raleigh lists AC Replacement among its services and serves Raleigh, NC and Pump Install Raleigh, NC.
Does Service Experts Raleigh do Emergency HVAC Service in Raleigh, NC?
Yes. Service Experts Raleigh lists Emergency HVAC Service among its services and serves Raleigh, NC and Pump Install Raleigh, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Service Experts Raleigh (this company) |
82/100 | 4.9★ (6,275+) | 55+ | — | 2.4★ | Full-System Changeout |
| 81/100 | 4.9★ (8,495+) | 40+ | — | 3.1★ | Highest Vouched Score Best for Commercial Emergencies |
|
| 79/100 | 5.0★ (285+) | 34+ | — | — | — | |
| 83/100 | 4.8★ (3,320+) | 47+ | — | — | — |
Listed in
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Profile last updated July 5, 2026.