Cooper's Plumbing & Air
Tallahassee, FL Heat Pump Installation · #9 of 14 · 29+ yrs
At a glance
- Google rating
- 4.8★ from 3,145+ reviews
- In business
- 29+ years
- BBB
- B+
- Services
- 2 Heat Pump Installation services
- Service area
- Tallahassee, FL + 1 nearby
Overview
Flat-rate pricing with free estimates, per their site. Cooper's Plumbing & Air reports 25+ years in the region. The company advertises 24-hour emergency response for Tallahassee's humid summers. Local reviews note same-day response and clean, detailed installations.
Ducted air-source heat pump installation and service across Tallahassee and nearby towns. Tenure: 25+ years in business. Flat-rate pricing and free estimates, per their site. Advertises 24-hour emergency response.
Vouched Score breakdown — 79/100
Tallahassee, FL Heat Pump Installation average is 81/100. Ranks #9 of 14 listed Heat Pump Installation providers in Tallahassee, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Cooper's Plumbing & Air compares to the Tallahassee average
| Signal | Cooper's Plumbing & Air | Tallahassee avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 81/100 | -2 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 3,145+ | 945+ | +2197 vs avg |
| Years in business | 29+ | 37+ | -8 vs avg |
What customers say
"I had to wait a little while before writing this review because I have been extremely upset with the service provided by this company. In December 2024 this company installed a walk-in shower at this residence. At the time, they were the only company who we had gotten a consult from who said they could do the full service and have a subcontract come in and fix the wall that they had would have to tear down in order …"
— Brenda Jones · Apr 3, 2026 · Google Reviews"Bo and Tristan were incredibly helpful. I’m new to the area and I’ll be using Coopers for everything going forward. Super clean install including my request for adding flush ports to make maintenance easier. Couldn’t be happier"
— Joseph Brazelton · Apr 10, 2026 · Google Reviews"I highly recommend this company! They were very professional in handling my request for AC service and took care of me on the same day I called, which was on Sunday! I had the privilege of being serviced by tech Ben Hurst! He was very professional and proficient in answering all of my questions and gave me some recommendations on how to keep my air conditioning unit running for years to come! His customer service wa…"
— Octavian Jordan · May 25, 2026 · Google Reviews"An unexpected plumbing problem caused us to be without hot water from late Saturday night and all day Sunday. Fortunately, Monday, we were able to schedule an appointment with one of Cooper’s plumbers and a few hours after our call, he arrived, studied the problems and gave us estimates for two solutions. We selected one and he got started. The plumber was friendly, very knowledgeable and professional, and that con…"
— Nancy K Kemp · May 19, 2026 · Google Reviews"When a mysterious leak appeared behind my kitchen sink, I was ready to pack up and move — but Big Zach swooped in like the plumbing superhero I didn’t know I needed. He tracked down the manifold leak hiding behind the wall, fixed it like a pro, and even talked me through every step so I didn’t panic and start Googling “how to live without running water.” Courteous, professional, and patient enough to handle a first-…"
— Arnaldo Ramos · Nov 10, 2025 · Google Reviews"Not happy at all. The technicians are nice but the first one didn't complete the job."
— Verified reviewer · BBB"I recently had my plumbing replaced in my home and the install team did an amazing job at respecting me, my family and ny home. Every step of the way they kept me updated and made sure I was happy."
— Verified reviewer · BBB"from Coopers AC and Plumbing did an outstanding job explaining the three options of getting a new system put in. She came out the same day the technician was here troubleshooting and telling me the compressor was bad."
— Verified reviewer · BBBPros & cons
- High Google rating (4.8★ across 3,145+ reviews)
- Long-established (29+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24-hour
- Financing available
- Free estimates
- Flat-rate, upfront pricing
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- 9 complaint(s) filed against business
- I had to wait a little while before writing this review because I have been extremely upset with the service provided by this company. In December 2024 this company installed a walk-in shower at this…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 3,145+ reviews)
- You value a long-tenured local operator (29+ years in business)
- Reports of installation defects would be a deal-breaker for you
- Reports of billing disputes would be a deal-breaker for you
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Tallahassee, FL home · Pump Install Tallahassee, FL home
What Cooper's Plumbing & Air publishes about pricing
Promotions
-
$25 OFF First Time Customers
As published: $25 OFF First Time Customers"…ifier Tallahassee - Air Duct Cleaning Tallahassee $25 OFF First Time Customers Must be presented at time of booking. Why Choose…"
Financing
-
Financing available
As published: Financing available"…team is always standing by to answer your calls. Financing Available Plumbing and HVAC services can often be an unanti…"
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…n, though parts and materials are additional. Our flat-rate pricing ensures transparency—see our annual plumbing main…" -
Upfront pricing
As published: Upfront pricing"…cialized work can influence rates, but most offer upfront pricing. Contact Cooper's for a personalized estimate at…" -
No hidden fees
As published: No hidden fees"…t fast, reliable service at flat-rate prices with no hidden fees. Clear pricing. Honest recommendations. Work done…"
Estimates
-
Free estimates
As published: Free estimates"…yout and local labor rates of $65–$95/hour. Get a free estimate and read our guide on repiping a house. Q: What i…"
Guarantees & credentials
- Licensed technicians
- Licensed
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Cooper's Plumbing & Air?
When should I choose Cooper's Plumbing & Air?
When should I consider alternatives to Cooper's Plumbing & Air?
What is the Vouched Score for Cooper's Plumbing & Air?
Is Cooper's Plumbing & Air BBB accredited?
How long has Cooper's Plumbing & Air been in business?
What does heat pump installation service typically cost when working with a Tallahassee, FL provider like Cooper's Plumbing & Air?
What pricing terms does Cooper's Plumbing & Air publish on their website?
Does Cooper's Plumbing & Air do Heat Pump Service in Tallahassee, FL?
Does Cooper's Plumbing & Air do Emergency HVAC Service in Tallahassee, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Cooper's Plumbing & Air (this company) |
79/100 | 4.8★ (3,145+) | 29+ | B+ | — | — |
| 84/100 | 5.0★ (520+) | 40+ | — | — | — | |
| 85/100 | 4.9★ (875+) | 44+ | A+ | — | — | |
| 74/100 | 4.8★ (215+) | 39+ | A+ | — | — |
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Profile last updated June 24, 2026.