Hightower Service, Inc.
At a glance
- Google rating
- 4.9★ from 405+ reviews
- In business
- 74+ years
- BBB
- A+
- Hours
- Daily 8:00 AM – 9:00 PM
- Service area
- Arlington, TX
- Phone
- +1-817-274-1854
Overview
As a rare Carrier Factory Authorized Dealer with NATE-certified technicians, this family-owned business has provided consistent technical excellence since 1952.
Hightower Service, Inc. is a hvac provider serving Arlington, TX with a 4.9/5 rating across 407 customer reviews. Notable signals: 74+ years in business.
Serving the Arlington area for over 70 years, Hightower Service, Inc. provides expert residential and commercial HVAC and electrical solutions. As a Carrier Factory Authorized Dealer, the company specializes in high-efficiency system installations and precise repairs, backed by a team of NATE-certified, background-checked, and drug-tested technicians. Their commitment to non-commissioned service ensures that homeowners receive honest recommendations tailored to their specific comfort needs. Beyond standard heating and cooling repairs, the firm offers advanced indoor air quality services and smart thermostat integration. With a legacy dating back to 1952, this family-owned operation remains a cornerstone of the community, providing reliable, professional support for both routine maintenance and urgent system failures.
Service area
Arlington, TX home
How Hightower Service, Inc. compares to the Arlington average
| Signal | Hightower Service, Inc. | Arlington avg | Delta |
|---|---|---|---|
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 405+ | 660+ | -253 vs avg |
| Years in business | 74+ | 60+ | +14 vs avg |
What customers say
Review themes: Customers consistently praise the company for their clear communication, professional installation crews, and technical expertise. Frequent feedback highlights the lack of high-pressure sales tactics, with reviewers often noting how helpful the staff is when explaining various system options. Long-term clients frequently mention the reliability of the team during emergency service calls.
"Love Hightowers service and communication. Our Tech Nick and the whole crew were extremely knowledgeable and professional in diagnosing and installing a great system that is working quietly and efficiently. Our home is so much more comfortable."
— Michael Miller, CFP®, CKA® · 3 months ago · Google Reviews"I am extremely impressed with Hightower Service! From the first consultation to the final installation of my new HVAC system, the entire experience was exceptional. They provided several options and walked me through each one without any pressure. Every question I had was answered clearly and honestly, and their pricing was very competitive. The install crew was fantastic—professional, courteous, respectful of my h…"
— Molly Miller · 4 months ago · Google Reviews"Brandon was very prompt, efficient and helpful. He stopped a vent from rattling that was driving us crazy! We've used Hightower for years and they've been extremely reliable, and amazing when we've had an emergency."
— Elizabeth Wick · 4 months ago · Google ReviewsPros & cons
- High customer satisfaction (4.9★ across 405+ reviews)
- Long-established (74+ years in business)
- Not BBB accredited
Guarantees & credentials
- Licensed electricians
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need large-scale commercial work
Contact & hours
| Monday | 8:00 AM – 9:00 PM |
|---|---|
| Tuesday | 8:00 AM – 9:00 PM |
| Wednesday | 8:00 AM – 9:00 PM |
| Thursday | 8:00 AM – 9:00 PM |
| Friday | 8:00 AM – 9:00 PM |
| Saturday | 8:00 AM – 9:00 PM |
| Sunday | 8:00 AM – 9:00 PM |
Frequently asked questions
What are the pros of Hightower Service, Inc.?
What are the cons of Hightower Service, Inc.?
When should I consider alternatives to Hightower Service, Inc.?
Is Hightower Service, Inc. BBB accredited?
How long has Hightower Service, Inc. been in business?
How can I contact Hightower Service, Inc.?
What does HVAC service typically cost when working with a Arlington, TX provider like Hightower Service, Inc.?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Hightower Service, Inc. (this company) |
— | 4.9★ (405+) | 74+ | — | — | — |
| — | 4.9★ (175+) | 46+ | — | — | — | |
| — | 4.8★ (185+) | — | — | — | — | |
| — | 4.8★ (315+) | — | — | — | — |
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Profile last updated May 9, 2026.