Quality Comfort Heating and Cooling
Asheville, NC HVAC · #5 of 6 · NATE-certified · 21+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.7★ from 195+ reviews
- In business
- 21+ years
- Yelp
- 3.6★ from 10 reviews
- Services
- 6 HVAC services
- Service area
- Asheville, NC
Overview
Editorial review
AC repair specialization is emphasized across their service pages and project listings. Quality Comfort lists Trane Comfort Specialist dealer status on its site. The company notes family ownership and twenty-plus years serving Asheville neighborhoods. Review excerpts often reference fast emergency callbacks and same-day outcomes for no-heat calls.
HVAC company focused on residential AC repair and system replacement in the Asheville and Western North Carolina area. NATE-certified technicians are listed as the field staff trained in-house. Manufacturer Dealer status: Trane Comfort Specialist is noted on the company website. Emergency service is advertised (24/7 advertised) for urgent heating and cooling calls.
Vouched Score breakdown — 71/100
Asheville, NC HVAC average is 77/100. Ranks #5 of 6 listed HVAC providers in Asheville, NC.
Editorial Review
68
44%
Yelp Rating
65
3%
Google Rating
90
16%
Local Search Rank
72
9%
Review Sentiment
68
14%
Years in Business
70
4%
Google Review Volume
62
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Quality Comfort Heating and Cooling compares to the Asheville average
| Signal | Quality Comfort Heating and Cooling | Asheville avg | Delta |
|---|---|---|---|
| Vouched Score | 71/100 | 71/100 | matches city average |
| Google rating | 4.7★ | 4.6★ | +0.1 vs avg |
| Review volume | 195+ | 610+ | -415 vs avg |
| Years in business | 21+ | 40+ | -20 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.7★ across 195+ reviews)
- Long-established (21+ years in business)
Self-reported on their website — not independently verified.
- Authorized Trane Comfort Specialist Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
- Specializes in AC repair
trained techniciansfast emergency responsefree estimatescommercial installs
Cons
- Lower Yelp rating than Google (3.6★ vs 4.7★)
- Mixed customer sentiment (score 68/100)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC repair
- You need heat pump installation
- You need AC system replacement
- You have a commercial property
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Heat Pump Service
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Asheville, NC home
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Quality Comfort Heating and Cooling?
Based on public records and customer reviews: High Google rating (4.7★ across 195+ reviews); Long-established (21+ years in business); Authorized Trane Comfort Specialist Dealer; NATE-certified technicians; Emergency response: 24/7; Financing available; Free estimates; Specializes in AC repair.
What are the cons of Quality Comfort Heating and Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.6★ vs 4.7★); Mixed customer sentiment (score 68/100).
When should I choose Quality Comfort Heating and Cooling?
Choose them if: You need AC repair; You need heat pump installation; You need AC system replacement; You have a commercial property.
When should I consider alternatives to Quality Comfort Heating and Cooling?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Quality Comfort Heating and Cooling?
71/100. Top contributing signals: Google Rating 90/100, Google Position 72/100, Years In Business 70/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Quality Comfort Heating and Cooling been in business?
Quality Comfort Heating and Cooling has been operating for 21+ years in Asheville, NC.
What does HVAC service typically cost when working with a Asheville, NC provider like Quality Comfort Heating and Cooling?
AC repair typically runs $120–$525, and full AC system replacement runs $4,450–$10,450 in Asheville, North Carolina. These are area-wide market estimates, not Quality Comfort Heating and Cooling's quotes. For an exact price, request a written estimate from Quality Comfort Heating and Cooling.
What pricing terms does Quality Comfort Heating and Cooling publish on their website?
Quality Comfort Heating and Cooling's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Quality Comfort Heating and Cooling before acting.
Does Quality Comfort Heating and Cooling do AC Repair in Asheville, NC?
Yes. Quality Comfort Heating and Cooling lists AC Repair among its services and serves Asheville, NC.
Does Quality Comfort Heating and Cooling do AC Replacement in Asheville, NC?
Yes. Quality Comfort Heating and Cooling lists AC Replacement among its services and serves Asheville, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Quality Comfort Heating and Cooling (this company) |
71/100 | 4.7★ (195+) | 21+ | — | 3.6★ | Free Estimates |
| 80/100 | 4.8★ (145+) | 63+ | — | — | Best for New System Installation Best NATE-Certified Team Best Authorized Carrier Dealer in Asheville |
|
| 71/100 | 4.8★ (130+) | 19+ | — | — | — | |
| 79/100 | 4.8★ (1,365+) | 36+ | — | 2.1★ | — |
Listed in
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Profile last updated July 1, 2026.