Strand Brothers Service Experts
At a glance
- Google rating
- 4.8★ from 7,450+ reviews
- In business
- 48+ years
- Yelp
- 3.3★ from 555+ reviews
- Hours
- Open 24/7
- Service area
- Austin, TX
- Phone
- +1-512-598-6625
Overview
With a legacy dating back to 1978, this provider offers 24/7 emergency response, ensuring reliable support for Greater Austin residents. Their team of ACE-certified technicians provides comprehensive care across HVAC, electrical, and plumbing systems.
Strand Brothers Service Experts is a hvac provider serving Austin, TX with a 4.8/5 rating across 7454 customer reviews. Notable signals: 48+ years in business.
Operating in the Greater Austin area since 1978, Strand Brothers Service Experts provides professional HVAC, plumbing, and electrical services backed by national resources. Their technicians are ACE-certified and equipped to handle everything from routine maintenance and indoor air quality solutions to complex system replacements. The company offers 24/7 emergency service and same-day support, ensuring homeowners receive timely assistance for urgent repairs. By combining localized expertise with structured membership plans, they offer a consistent approach to home system management. Whether addressing heating and cooling needs or optimizing indoor air environments, the team focuses on delivering high-quality, reliable solutions to keep local households comfortable throughout the year.
Service area
Austin, TX home
How Strand Brothers Service Experts compares to the Austin average
| Signal | Strand Brothers Service Experts | Austin avg | Delta |
|---|---|---|---|
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 7,450+ | 3,670+ | +3780 vs avg |
| Years in business | 48+ | 40+ | +8 vs avg |
What customers say
Review themes: Customers frequently highlight the punctuality and technical proficiency of the service teams, often noting the value provided by their annual maintenance memberships. While many report high satisfaction with the thoroughness of routine visits and the responsiveness of technicians, some feedback indicates occasional challenges with administrative follow-up on complex, multi-stage projects. Overall, the consensus points to a reliable service provider for standard maintenance and urgent repair needs.
"Jackson did a great job at my scheduled maintance visit as part of my membership. He called, was there on time, went through my options and explained them all to me. Really appreciate the fast and thorough service that makes me feel better about heading into summer."
— Constance Dykhuizen · a month ago · Google Reviews"Octavio & Ivan were outstanding and addressed our issue immediately. They came up with a long-term plan and will be servicing our unit from this point forward. I highly recommend them both and recommend Strand Brothers’ services to anyone needing excellent care of their AC units."
— Erika Aguirre Vasquez · a month ago · Google Reviews"I'm extremely disappointed with my current experience of this company. I've worked with Strand Brothers for years and across multiple homes. I only just signed up to be a member and I feel like I've become the lowest priority. I had a UV light installed several months back due to mold (they will only call it bacterial growth) in the system and later had more mold at the registers, most notably in my children's bedro…"
— Brittany Cervantes · 6 months ago · Google Reviews"Stan's was prompt in getting our service scheduled and Javier was right on time."
— Verified reviewer · Website"I signed up for an annual service plan this year and just had my first included A/C check done yesterday."
— Verified reviewer · WebsiteCommon complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I'm extremely disappointed with my current experience of this company. I've worked with Strand Brothers for years and across multiple homes. I only just signed up to be a member and I feel like I've b…
Pros & cons
- High customer satisfaction (4.8★ across 7,450+ reviews)
- Long-established (48+ years in business)
- Lower Yelp rating than Google (3.3★ vs 4.8★)
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need large-scale commercial work
- You want a BBB-rated firm specifically
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Strand Brothers Service Experts?
What are the cons of Strand Brothers Service Experts?
When should I choose Strand Brothers Service Experts?
When should I consider alternatives to Strand Brothers Service Experts?
How long has Strand Brothers Service Experts been in business?
How can I contact Strand Brothers Service Experts?
What does HVAC service typically cost when working with a Austin, TX provider like Strand Brothers Service Experts?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Strand Brothers Service Experts (this company) |
— | 4.8★ (7,450+) | 48+ | — | — | — |
| — | 4.8★ (3,735+) | 5+ | — | — | — | |
| — | 4.8★ (3,210+) | — | — | — | — | |
| — | 4.8★ (5,145+) | — | — | — | — |
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Profile last updated May 9, 2026.