AC Medics Hvac/Plumbing
At a glance
- Google rating
- 4.5★ from 140+ reviews
- In business
- 30+ years
- Hours
- Daily 8:00 AM – 4:00 PM
- Service area
- Avondale, AZ
- Phone
- +1-623-266-2660
Overview
AC Medics Hvac/Plumbing serves as an authorized dealer for both Carrier and American Standard equipment. They offer specialized indoor air quality solutions alongside comprehensive residential HVAC and plumbing services.
AC Medics Hvac/Plumbing is a hvac provider serving Avondale, AZ with a 4.5/5 rating across 143 customer reviews. Notable signals: 30+ years in business; authorized Carrier Authorized Dealer, American Standard Authorized Dealer; financing available.
AC Medics Hvac/Plumbing provides heating, cooling, and plumbing services throughout the Phoenix metropolitan area. They operate as an authorized dealer for major HVAC brands including Carrier and American Standard. The company maintains over three decades of industry experience. They offer free estimates and provide flexible financing options for system replacements. Their technical team handles both standard maintenance and emergency repairs for various residential equipment configurations. They also specialize in indoor air quality improvements like air purifiers and dehumidifiers.
Service area
Avondale, AZ home
Vouched Score breakdown — 62/100
Avondale, AZ HVAC average is 74/100. Ranks #6 of 6 listed HVAC providers in Avondale, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How AC Medics Hvac/Plumbing compares to the Avondale average
| Signal | AC Medics Hvac/Plumbing | Avondale avg | Delta |
|---|---|---|---|
| Vouched Score | 62/100 | 74/100 | -12 vs avg |
| Google rating | 4.5★ | 4.8★ | -0.3 vs avg |
| Review volume | 140+ | 335+ | -195 vs avg |
| Years in business | 30+ | 16+ | +14 vs avg |
What customers say
Review themes: Customers consistently praise the technical proficiency and rapid response times of the service technicians. Some reviewers express frustration regarding communication issues and administrative disputes involving third-party warranty companies. Other feedback highlights the team's willingness to perform thorough temperature testing after completing repairs.
"My central air quit cooling late Monday evening. I called AC Medics around 9:30pm and was surprised a young lady actually answered that late in the evening. I explained my situation and she was able to schedule a tech for the next morning to arrive sometime between 8am-10am. John actually showed up before 8am which pleased me very much after spending the entire night with no cooling and temperatures in the house …"
— walt1213 · Aug 14, 2025 · Google Reviews"We were very impressed with Andy, the AC technician, who repaired my daughter’s AC unit. He was prompt, knowledgeable and friendly. After running tests he explained the problem, determined a solution and completed the repair in about an hour. I really appreciate that he monitored the air flow and temperature after the repair to make sure it was working effectively."
— Andi Fourlis · Jul 16, 2025 · Google Reviews"Cold calls individuals. Asks highly invasive personal questions. Absolutely zero customer service skills/edicate. Did not get the name of the individual calling, but 0/10 would not recommend."
— Edward Mott · Nov 19, 2025 · Google Reviews"No one came to my house! No service was performed. This company is trying to scam me with a bill that is false. Never had an appointment with this company. No one was at my house."
— George Partilla · Jan 8, 2026 · Google Reviews"I am not going to even give this company or tech a single star that is how shitty the service was!!! The tech showed up didn’t call like they said he would but not a big deal I tried telling him what the issue was and he cut me off to ask where the units are I showed him and he glanced at them and walked off didn’t even walk up to them. Asked me where the controllers are then asked where another thing was and I said…"
— Roxi Bugher · Jul 11, 2025 · Google ReviewsCommon complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Cold calls individuals. Asks highly invasive personal questions. Absolutely zero customer service skills/edicate. Did not get the name of the individual calling, but 0/10 would not recommend.
- No one came to my house! No service was performed. This company is trying to scam me with a bill that is false. Never had an appointment with this company. No one was at my house.
- I am not going to even give this company or tech a single star that is how shitty the service was!!! The tech showed up didn’t call like they said he would but not a big deal I tried telling him what…
Pros & cons
- Long-established (30+ years in business)
- Authorized Carrier Authorized Dealer, American Standard Authorized Dealer
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Maintenance plans available
- Indoor air quality services
- Mini-split system specialist
- Mixed customer sentiment (score 45/100)
What AC Medics Hvac/Plumbing publishes about pricing
Pricing model
-
No hidden fees
As published: No hidden fees"…Medics: Expert Care for Your Air! Free Estimates No hidden Fees or Charges Financing On Approved Credit 30 Years…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…'s Trusted HVAC Medics: Expert Care for Your Air! Free Estimates No hidden Fees or Charges Financing On Approved C…"↗ source
When to choose them — and when to consider alternatives
- You want manufacturer-warranty installation work
- You need to finance the work
- You need large-scale commercial work
- You want a BBB-rated firm specifically
Contact & hours
| Monday | 8:00 AM – 4:00 PM |
|---|---|
| Tuesday | 8:00 AM – 4:00 PM |
| Wednesday | 8:00 AM – 4:00 PM |
| Thursday | 8:00 AM – 4:00 PM |
| Friday | 8:00 AM – 4:00 PM |
| Saturday | 8:00 AM – 4:00 PM |
| Sunday | 8:00 AM – 4:00 PM |
Frequently asked questions
What are the pros of AC Medics Hvac/Plumbing?
What are the cons of AC Medics Hvac/Plumbing?
When should I choose AC Medics Hvac/Plumbing?
When should I consider alternatives to AC Medics Hvac/Plumbing?
What is the Vouched Score for AC Medics Hvac/Plumbing?
How long has AC Medics Hvac/Plumbing been in business?
How can I contact AC Medics Hvac/Plumbing?
What does HVAC service typically cost when working with a Avondale, AZ provider like AC Medics Hvac/Plumbing?
What pricing terms does AC Medics Hvac/Plumbing publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
AC Medics Hvac/Plumbing (this company) |
62/100 | 4.5★ (140+) | 30+ | — | — | — |
| 66/100 | 5.0★ (50+) | — | — | — | — | |
| 65/100 | 5.0★ (45+) | 4+ | A+ ✓ | — | — | |
| 76/100 | 4.8★ (190+) | — | — | — | — |
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Profile last updated May 9, 2026.