Mason Pro Services
At a glance
- Google rating
- 4.9★ from 1,350+ reviews
- In business
- 33+ years
- BBB
- A+ accredited
- Yelp
- 4.6★ from 85+ reviews
- Hours
- Open 24/7
- Services
- 11 HVAC services
- Service area
- Chandler, AZ
- Phone
- +1-480-835-9928
Overview
Mason Pro Services provides comprehensive HVAC, plumbing, and electrical solutions across the Phoenix metro area. Their team maintains a 3-hour emergency response window for urgent residential and commercial repairs. Customers benefit from a 10-year labor warranty and high-efficiency system installations. Their technicians provide detailed pre-arrival notifications including photos and bios for enhanced security.
Mason Pro Services is a hvac provider serving Chandler, AZ with a 4.9/5 rating across 1352 customer reviews. Notable signals: 30+ years in business; financing available.
Mason Pro Services delivers expert HVAC, plumbing, and electrical repair services throughout Chandler and the Greater Phoenix area. Their technicians utilize advanced leak detection technology and offer specialized duct sealing services to maximize system efficiency. Homeowners can leverage their Mason Value Plan to ensure consistent maintenance and extended equipment longevity. Their team provides same-day service availability for urgent cooling and heating needs.
Best for
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Chandler, AZ home
Vouched Score breakdown — 92/100
Above the Chandler, AZ HVAC average of 80/100. Ranks #1 of 14 listed HVAC providers in Chandler, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Mason Pro Services compares to the Chandler average
| Signal | Mason Pro Services | Chandler avg | Delta |
|---|---|---|---|
| Vouched Score | 92/100 | 80/100 | +12 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,350+ | 1,505+ | -154 vs avg |
| Years in business | 33+ | 29+ | +4 vs avg |
What customers say
"Worked with George P to get my new toilet installed and the previous removed. The quality of the work was worth the price. It was a Japanese style toilet with a fancy seat and he installed it perfectly."
— Marshall · Mar 8, 2026 · Google Reviews"This was our second time using Mason Pro Services (the first was for electrical), and once again they exceeded our expectations. When our air stopped working, I booked online and was able to get next-day service. Their customer service team even called the morning of the appointment to confirm, which I really appreciated. Alberto and his apprentice Gabriel came out and were fantastic—super communicative before arri…"
— Ashley Moran · Dec 17, 2025 · Google Reviews"We had a water leak underground and we were recommended by our regular plumber who doesn't do that type of leak detection work..He recommended the place to call was Mason Pro. We are glad we did. Tony the plumber came out and detected where the leak was coming from and did a great job fixing it. Personable, caring and very knowledgeable about his craft. Highly recommend Mason Pro and if you need any work that's plu…"
— Jeffrey · Jan 31, 2026 · Google Reviews"I’ve had a great experience with Mason Pro Services. My family and I have used them for years, and I really appreciate how professional and reliable they are. Mike Miller came out for a routine service visit and was friendly, thorough, and knowledgeable. He explained what he was checking and made helpful suggestions without being pushy or trying to upsell anything. I also love that the company sends a text with a p…"
— T M · Oct 24, 2025 · Google Reviews"Have used Mason Mechanical for years for HVAC projects. Late at night we needed a plumber and knowing the company is now Mason Pro Services, I verified they have emergency plumbing services. Called and they were at the house in about 3 hours as tech was already at a job in Mesa. Great service and the tech verified the situation was resolved. Tech very friendly and knowledgeable. Will not hesitate to use them again i…"
— Kathryn Paine · Jan 27, 2026 · Google Reviews"I might have a small electric problem or I need someone to come and check it out. I live in San Tan Valley AZ 85143. Light bulb in ceiling fixture burned out. Replaced the bulb and now when turned on it flickers a lot. What should I do next?"
— Verified reviewer · YelpPros
- High customer satisfaction (4.9★ across 1,350+ reviews)
- Long-established (33+ years in business)
- BBB accredited
- Background-verified team
- Emergency response: 3-hour
- Satisfaction guarantee
- 10-Year labor warranty
- Financing available
Guarantees & credentials
- Licensed and insured
- Licensed technicians
- Licensed
- Licensed professionals
- Licensed plumbers
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You have a commercial property
- You need a specialist in ac repair
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Mason Pro Services?
When should I choose Mason Pro Services?
What is the Vouched Score for Mason Pro Services?
Is Mason Pro Services BBB accredited?
How long has Mason Pro Services been in business?
How can I contact Mason Pro Services?
What does HVAC service typically cost when working with a Chandler, AZ provider like Mason Pro Services?
What pricing terms does Mason Pro Services publish on their website?
Does Mason Pro Services do AC Repair in Chandler, AZ?
Does Mason Pro Services do AC Replacement in Chandler, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Mason Pro Services (this company) |
92/100 | 4.9★ (1,350+) | 33+ | A+ ✓ | 4.6★ | Highest Vouched Score Furnace Replacement Mini-Splits / Ductless |
| 89/100 | 5.0★ (575+) | — | — | — | — | |
| 85/100 | 5.0★ (295+) | 32+ | — | — | — | |
| 91/100 | 4.9★ (3,235+) | 23+ | A+ ✓ | 2.6★ | Best for Rebates & Tax Credits |
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Profile last updated May 9, 2026.