On Call Plumbing, Heating & Air
Columbia, SC HVAC · #3 of 7 · NATE-certified · 15+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 15+ years in business
NATE-certified
Review sentiment: 92/100
At a glance
- Google rating
- 4.9★ from 245+ reviews
- In business
- 15+ years
- Services
- 5 HVAC services
- Service area
- Columbia, SC
Overview
Editorial review
AC repair focus demonstrated by same-day cooling diagnoses and onsite fixes. On Call states same-day emergency response and flat-rate pricing. NATE-certified technicians, per the site. Over 15+ years serving Columbia's hot, humid summers.
Plumbing, heating, and HVAC in Columbia, focused on emergency HVAC and AC repair. Emergency Response: same-day, advertised on the company website. Flat-rate pricing and financing available, per the site. NATE-certified technicians and over 15+ years in business. Ductless mini-split and indoor air quality services listed on their services pages.
Vouched Score breakdown — 77/100
Columbia, SC HVAC average is 79/100. Ranks #3 of 7 listed HVAC providers in Columbia, SC.
Editorial Review
76
46%
Google Rating
97
17%
Local Search Rank
33
9%
Review Sentiment
92
15%
Years in Business
70
4%
Google Review Volume
65
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How On Call Plumbing, Heating & Air compares to the Columbia average
| Signal | On Call Plumbing, Heating & Air | Columbia avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 79/100 | -2 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 245+ | 820+ | -576 vs avg |
| Years in business | 15+ | 32+ | -17 vs avg |
What customers say
Reviewers praise:
punctualityclear diagnosisfast repairstransparent pricing
Pros
Verified strengths
- High Google rating (4.9★ across 245+ reviews)
- Long-established (15+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: same-day
- Financing available
- Flat-rate, upfront pricing
- Specializes in AC repair
When to choose them — and when to consider alternatives
Choose them if
- You need AC repair
- You need same-day or after-hours service
- You need to finance the work
- You want NATE-certified technicians
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Columbia, SC home
What On Call Plumbing, Heating & Air publishes about pricing
Maintenance plans
-
Maintenance plan
As published: Maintenance plan"…rm the fix held and make sure you’re comfortable. Maintenance plan members get priority scheduling for future servic…"
Financing
-
0% financing
As published: 0% financing"…n take advantage of special promotions, including 0% interest financing for 12 months on approved credit. If yo…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…We diagnose the problem and present options with upfront pricing and timelines. We Fix It Right We fix it right, t…" -
No hidden fees
As published: No hidden fees"…rtant work Enjoy transparent, up-front terms with no hidden fees Services Area West Columbia Lexington Irmo Blythe…"
Guarantees & credentials
- Licensed technicians
- Licensed technician
- Licensed
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of On Call Plumbing, Heating & Air?
Based on public records and customer reviews: High Google rating (4.9★ across 245+ reviews); Long-established (15+ years in business); NATE-certified technicians; Emergency response: same-day; Financing available; Flat-rate, upfront pricing; Specializes in AC repair.
When should I choose On Call Plumbing, Heating & Air?
Choose them if: You need AC repair; You need same-day or after-hours service; You need to finance the work; You want NATE-certified technicians.
When should I consider alternatives to On Call Plumbing, Heating & Air?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for On Call Plumbing, Heating & Air?
77/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 92/100, Llm Score 76/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has On Call Plumbing, Heating & Air been in business?
On Call Plumbing, Heating & Air has been operating for 15+ years in Columbia, SC.
What does HVAC service typically cost when working with a Columbia, SC provider like On Call Plumbing, Heating & Air?
AC repair typically runs $125–$530, and full AC system replacement runs $4,500–$10,650 in Columbia, South Carolina. These are area-wide market estimates, not On Call Plumbing, Heating & Air's quotes. For an exact price, request a written estimate from On Call Plumbing, Heating & Air.
What pricing terms does On Call Plumbing, Heating & Air publish on their website?
On Call Plumbing, Heating & Air's website publishes: Maintenance plan, 0% financing, Upfront pricing. Promotions and plans change — confirm currently-available terms with On Call Plumbing, Heating & Air before acting.
Does On Call Plumbing, Heating & Air do AC Repair in Columbia, SC?
Yes. On Call Plumbing, Heating & Air lists AC Repair among its services and serves Columbia, SC.
Does On Call Plumbing, Heating & Air do HVAC Installation in Columbia, SC?
Yes. On Call Plumbing, Heating & Air lists HVAC Installation among its services and serves Columbia, SC.
Does On Call Plumbing, Heating & Air do Emergency HVAC Service in Columbia, SC?
Yes. On Call Plumbing, Heating & Air lists Emergency HVAC Service among its services and serves Columbia, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
On Call Plumbing, Heating & Air (this company) |
77/100 | 4.9★ (245+) | 15+ | — | — | — |
| 77/100 | 4.8★ (1,120+) | — | — | 2.3★ | — | |
| 76/100 | 4.8★ (340+) | 17+ | — | 4.2★ | — | |
| 77/100 | 4.9★ (555+) | — | — | 3.7★ | Best for Furnace Repair |
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Profile last updated June 26, 2026.