Dallas Plumbing & Air Conditioning
Dallas, TX HVAC · #18 of 20 · BBB A+ Accredited · 123+ yrs
At a glance
- Google rating
- 4.6★ from 1,195+ reviews
- In business
- 123+ years
- BBB
- A+ accredited
- Yelp
- 2.1★ from 90+ reviews
- Services
- 9 HVAC services
- Service area
- Dallas, TX
- Phone
- +1-469-489-1061
Overview
Dallas Plumbing & Air Conditioning offers extensive experience serving the Dallas metro area since 1903. Technicians provide specialized AC repair and maintenance services for local residential and commercial systems. Their team advertises 24/7 emergency availability to address urgent cooling failures during intense Texas summers. Homeowners frequently note the thorough diagnostic process and clear explanations provided during service visits. This company lists Carrier equipment options for those seeking modern, energy-efficient system replacements.
Dallas Plumbing & Air Conditioning provides comprehensive HVAC repair and installation services across the Dallas-Fort Worth area. This long-standing firm lists Carrier as a primary equipment brand for system replacements. The company advertises 24/7 emergency response windows for urgent heating and cooling needs. Their team reports offering seasonal tune-up specials and indoor air quality solutions for residential and commercial properties.
Vouched Score breakdown — 68/100
Dallas, TX HVAC average is 81/100. Ranks #18 of 20 listed HVAC providers in Dallas, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Dallas Plumbing & Air Conditioning compares to the Dallas average
| Signal | Dallas Plumbing & Air Conditioning | Dallas avg | Delta |
|---|---|---|---|
| Vouched Score | 68/100 | 73/100 | -5 vs avg |
| Google rating | 4.6★ | 4.9★ | -0.3 vs avg |
| Review volume | 1,195+ | 1,270+ | -75 vs avg |
| Years in business | 123+ | 38+ | +85 vs avg |
What customers say
"Excellent service and professional work! Konstantine and Bradley were fantastic! We had a great experience! They made the entire process of getting my new kitchen sink installed seamless. At the initial service call, I felt that the information I was given was honest and fair. Everything was explained clearly and I was told exactly what was needed. I think that’s always the scariest part of getting any service done …"
— Kristen Lindsey · Nov 3, 2025 · Google Reviews"A very nice young man, Michael, came to do a complimentary check of my heating system and he did way more than any other company has done in the past, and it was FREE! He took photos of everything he did and we went over them together so I would understand what had been done or if anything needed to be done. He thoroughly explained their service contract when I asked him about it and it was a very good deal. The lad…"
— Mary Carroll · Jan 22, 2026 · Google Reviews"I appreciate that Mr. Jay was thorough and on time. He gave me the info that I needed and an understanding of the problem. We are completely satisfied! Thanks"
— Walter Smith · Feb 26, 2026 · Google Reviews"I am writing to express my disappointment with the level of service I have received, especially given the significant amount I paid for it. I invested over $18,000 with your company and, with that, expected a much higher standard of customer service and accountability than what was provided. I had my gas lines replaced and when I went to cook for the first time a couple of days after the work had been done, there wa…"
— Vnetta Bagley · Jan 30, 2026 · Google Reviews"Amazing service from start to finish! My AC wasn’t working properly and Chris came out and took care of everything. He was extremely friendly, polite, and professional the entire time. He explained what the issue was in a way that was easy to understand, worked efficiently, and made sure everything was running perfectly before leaving. My AC is working great now with zero issues it’s cooling faster and running smoot…"
— Midnightspotlight Promotion · Oct 31, 2025 · Google Reviews"This company we have been doing business with for years. Trusted them to keep our AC in good working order."
— Verified reviewer · BBB"I have used Dallas Pros. LLC in the past, and really did not have an issue till this last time."
— Verified reviewer · BBB"Company replaced cutoff valves 15 months ago. The weld failed right at the joint for the pipe/valve."
— Verified reviewer · BBB"I had rented for a while but had used them several years ago for atankless water heaterand several other repairs."
— Renee C. · Yelp"Joshis the most clear plumber I have ever met."
— Madi M. · Yelp"The repairman came promptly and was professional in his diagnosis of theair conditioning problem."
— William E. · YelpPros & cons
- Long-established (123+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Maintenance plans available
- Indoor air quality services
- Duct testing & sealing
- Specializes in AC repair
- 3 BBB complaint(s) filed in the past 12 months
- Most recent BBB complaints involve service or repair issues (4/8 sampled)
- Mixed customer sentiment (score 50/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I am writing to express my disappointment with the level of service I have received, especially given the significant amount I paid for it. I invested over $18,000 with your company and, with that, ex…
When to choose them — and when to consider alternatives
- You need indoor air quality work
- You need furnace repair
- You want manufacturer-warranty installation work
- You need to finance the work
- You value a long-tenured local operator (123+ years in business)
- Recent BBB complaint history is a deal-breaker for you
- Reports of communication gaps would be a deal-breaker for you
- Reports of billing disputes would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
Service area
Dallas, TX home
What Dallas Plumbing & Air Conditioning publishes about pricing
Pricing model
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Upfront pricing
As published: Upfront pricing"…ency repairs Top quality brands for all services: Upfront pricing including: -No Mileage Charge in our plumbing ser…"↗ source
Estimates
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Free estimates
As published: Free estimates"…-No Mileage Charge in our plumbing service area -FREE Estimates for new installations -Regular rates apply till 8…"↗ source
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Dallas Plumbing & Air Conditioning?
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What is the Vouched Score for Dallas Plumbing & Air Conditioning?
Is Dallas Plumbing & Air Conditioning BBB accredited?
How long has Dallas Plumbing & Air Conditioning been in business?
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What does HVAC service typically cost when working with a Dallas, TX provider like Dallas Plumbing & Air Conditioning?
What pricing terms does Dallas Plumbing & Air Conditioning publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Dallas Plumbing & Air Conditioning (this company) |
68/100 | 4.6★ (1,195+) | 123+ | A+ ✓ | 2.1★ | — |
| 87/100 | 4.9★ (370+) | 37+ | — | — | Best for Furnace Replacement Best Authorized Trane Dealer in Dallas |
|
| 85/100 | 5.0★ (825+) | 29+ | — | — | — | |
| 92/100 | 4.8★ (2,800+) | 25+ | — | — | Highest Vouched Score Best for Upfront Pricing Best NATE-Certified Team |
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Profile last updated May 13, 2026.