Green Horizon One Hour Heating & Air Conditioning
Durham, NC HVAC · #8 of 12
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 2.8★ (10+)
Review sentiment: 65/100
At a glance
- Google rating
- 4.8★ from 920+ reviews
- Yelp
- 2.8★ from 10 reviews
- Services
- 10 HVAC services
- Service area
- Durham, NC
Overview
Editorial review
Top pick for fast AC work, with many local service calls for cooling emergencies. Green Horizon lists NATE-certified technicians on staff. The company says they perform Manual J load calculations for proper sizing. Green Horizon says they offer same-day emergency response for urgent calls. The site notes a two-year satisfaction guarantee on materials and labor.
Green Horizon One Hour provides HVAC repair and replacement across Durham–Raleigh, emphasizing fast AC service. The company lists NATE-certified technicians on staff. Green Horizon says they offer same-day emergency response for urgent calls. The website advertises a two-year satisfaction guarantee on materials and labor.
Vouched Score breakdown — 77/100
At the Durham, NC HVAC average (77/100). Ranks #8 of 12 listed HVAC providers in Durham, NC.
Editorial Review
79
46%
Yelp Rating
45
3%
Google Rating
93
17%
Local Search Rank
68
9%
Review Sentiment
65
15%
Google Review Volume
80
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Green Horizon One Hour Heating & Air Conditioning compares to the Durham average
| Signal | Green Horizon One Hour Heatin… | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 77/100 | matches city average |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 920+ | 1,660+ | -736 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 920+ reviews)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: same-day
- Satisfaction guarantee
- 2-Year labor warranty
- Financing available
- Indoor air quality services
- Mini-split system specialist
- Specializes in AC repair
punctualitysame-day emergency responseclear communicationthorough installations
Cons
- Lower Yelp rating than Google (2.8★ vs 4.8★)
- Mixed customer sentiment (score 65/100)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC repair
- You need AC system replacement
- You need mini-split installation
- You need same-day or after-hours service
- You want a top-rated provider with substantial review history (4.8★, 920+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
Service area
Durham, NC home
What Green Horizon One Hour Heating & Air Conditioning publishes about pricing
Promotions
-
$25 Off Any Furnace/Heater Repair
As published: $25 Off Any Furnace/Heater Repair"…ntion these discounts at time of service View All $25 Off Any Furnace/Heater Repair Coupon must be presented at time of purchase. Can…" -
$25 Off Any Heat Pump Repair
As published: $25 Off Any Heat Pump Repair"…s at any given time. Some restrictions may apply. $25 Off Any Heat Pump Repair Coupon must be presented at time of purchase. Can…"
Maintenance plans
-
Comfort Club
As published: Comfort Club"…s In The Media Frequently Asked Questions Top Gun Comfort Club Whole House Promise What We Believe Top Gun Famil…"
Pricing model
-
No hidden fees
As published: No hidden fees"…y what you are getting and how much it will cost. No hidden fees! Always On Time…Or You Don’t Pay A Dime!® We unde…"
Contact & hours
📍
🕒
Monday–Friday 7:30 AM–7:30 PM
Saturday 8:00 AM–5:00 PM
Sunday closed. Emergency service available.
Frequently asked questions
What are the pros of Green Horizon One Hour Heating & Air Conditioning?
Based on public records and customer reviews: High Google rating (4.8★ across 920+ reviews); NATE-certified technicians; Emergency response: same-day; Satisfaction guarantee; 2-Year labor warranty; Financing available; Indoor air quality services; Mini-split system specialist.
What are the cons of Green Horizon One Hour Heating & Air Conditioning?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.8★ vs 4.8★); Mixed customer sentiment (score 65/100).
When should I choose Green Horizon One Hour Heating & Air Conditioning?
Choose them if: You need AC repair; You need AC system replacement; You need mini-split installation; You need same-day or after-hours service; You want a top-rated provider with substantial review history (4.8★, 920+ reviews).
When should I consider alternatives to Green Horizon One Hour Heating & Air Conditioning?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Green Horizon One Hour Heating & Air Conditioning?
77/100. Top contributing signals: Google Rating 93/100, Google Review Count 80/100, Llm Score 79/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does HVAC service typically cost when working with a Durham, NC provider like Green Horizon One Hour Heating & Air Conditioning?
AC repair typically runs $130–$555, and full AC system replacement runs $4,700–$11,100 in Durham, North Carolina. These are area-wide market estimates, not Green Horizon One Hour Heating & Air Conditioning's quotes. For an exact price, request a written estimate from Green Horizon One Hour Heating & Air Conditioning.
What pricing terms does Green Horizon One Hour Heating & Air Conditioning publish on their website?
Green Horizon One Hour Heating & Air Conditioning's website publishes: $25 Off
Any Furnace/Heater Repair, Comfort Club, No hidden fees. Promotions and plans change — confirm currently-available terms with Green Horizon One Hour Heating & Air Conditioning before acting.
Does Green Horizon One Hour Heating & Air Conditioning do AC Repair in Durham, NC?
Yes. Green Horizon One Hour Heating & Air Conditioning lists AC Repair among its services and serves Durham, NC.
Does Green Horizon One Hour Heating & Air Conditioning do AC Replacement in Durham, NC?
Yes. Green Horizon One Hour Heating & Air Conditioning lists AC Replacement among its services and serves Durham, NC.
Does Green Horizon One Hour Heating & Air Conditioning do HVAC Installation in Durham, NC?
Yes. Green Horizon One Hour Heating & Air Conditioning lists HVAC Installation among its services and serves Durham, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Green Horizon One Hour Heating & Air Conditioning (this company) |
77/100 | 4.8★ (920+) | — | — | 2.8★ | — |
| 66/100 | 4.8★ (260+) | 10+ | — | 2.7★ | — | |
| 88/100 | 4.9★ (4,460+) | — | — | 3.3★ | Highest Vouched Score Best for Ductwork & Sealing Best for Smart Thermostat Install |
|
| 71/100 | 4.9★ (160+) | 25+ | — | 4.3★ | — |
Listed in
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Profile last updated July 1, 2026.