Hay's Heating And Air Conditioning Inc
Durham, NC HVAC · #7 of 12 · 29+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 480+ reviews
- In business
- 29+ years
- Yelp
- 4.3★ from 30+ reviews
- Services
- 9 HVAC services
- Service area
- Durham, NC
Overview
Editorial review
Ac repair specialist with many customer reports of fast same-day outcomes. Trane Comfort Specialist dealer per their site. Family-owned operation serving Durham since 1997, about 25+ years. Durham's humid summers increase cooling demand, making reliable AC service essential. Reviews note technicians arriving quickly and explaining repairs clearly.
Full-service HVAC contractor in Durham handling repairs, maintenance, and system replacements. Trane Comfort Specialist dealer and Bosch Home Comfort PRO are listed on their site. Financing options and free estimates are advertised for system work. Family-owned business established in 1997, operating roughly 25+ years.
Vouched Score breakdown — 79/100
Above the Durham, NC HVAC average of 77/100. Ranks #7 of 12 listed HVAC providers in Durham, NC.
Editorial Review
79
44%
Yelp Rating
82
3%
Google Rating
93
16%
Local Search Rank
57
9%
Review Sentiment
82
14%
Years in Business
70
4%
Google Review Volume
72
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Hay's Heating And Air Conditioning Inc compares to the Durham average
| Signal | Hay's Heating And Air Conditi… | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 77/100 | +2 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 480+ | 1,660+ | -1180 vs avg |
| Years in business | 29+ | 44+ | -15 vs avg |
What customers say
Reviewers praise:
punctualityfast repairsclear communicationreasonable pricing
Pros
Verified strengths
- High Google rating (4.8★ across 480+ reviews)
- Long-established (29+ years in business)
Self-reported on their website — not independently verified.
- Authorized Bosch Comfort Specialist Dealer
- Financing available
- Free estimates
- Indoor air quality services
- Mini-split system specialist
- Specializes in AC repair
When to choose them — and when to consider alternatives
Choose them if
- You need indoor air quality work
- You need AC system replacement
- You prefer a family-owned operation
- You value a long-tenured local operator (29+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
Service area
Durham, NC home
What Hay's Heating And Air Conditioning Inc publishes about pricing
Discounts
-
10% off
As published: 10% off"…placement Quotes Call (919) 471-8020 to schedule. 10% Off for First-Time New Customers Eligible for custome…"
Estimates
-
Free estimates
As published: Free estimates"…ustry. Considering a system replacement? We offer free estimates. With advanced HVAC and IAQ solutions, combined w…"
Guarantees & credentials
- Licensed and Insured
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Hay's Heating And Air Conditioning Inc?
Based on public records and customer reviews: High Google rating (4.8★ across 480+ reviews); Long-established (29+ years in business); Authorized Bosch Comfort Specialist Dealer; Financing available; Free estimates; Indoor air quality services; Mini-split system specialist; Specializes in AC repair.
When should I choose Hay's Heating And Air Conditioning Inc?
Choose them if: You need indoor air quality work; You need AC system replacement; You prefer a family-owned operation; You value a long-tenured local operator (29+ years in business).
When should I consider alternatives to Hay's Heating And Air Conditioning Inc?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Hay's Heating And Air Conditioning Inc?
79/100. Top contributing signals: Google Rating 93/100, Yelp Rating 82/100+ Review Sentiment 82/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Hay's Heating And Air Conditioning Inc been in business?
Hay's Heating And Air Conditioning Inc has been operating for 29+ years in Durham, NC.
What does HVAC service typically cost when working with a Durham, NC provider like Hay's Heating And Air Conditioning Inc?
Furnace repair typically runs $130–$765, and AC repair runs $130–$555 in Durham, North Carolina. These are area-wide market estimates, not Hay's Heating And Air Conditioning Inc's quotes. For an exact price, request a written estimate from Hay's Heating And Air Conditioning Inc.
What pricing terms does Hay's Heating And Air Conditioning Inc publish on their website?
Hay's Heating And Air Conditioning Inc's website publishes: 10% off, Free estimates. Promotions and plans change — confirm currently-available terms with Hay's Heating And Air Conditioning Inc before acting.
Does Hay's Heating And Air Conditioning Inc do AC Repair in Durham, NC?
Yes. Hay's Heating And Air Conditioning Inc lists AC Repair among its services and serves Durham, NC.
Does Hay's Heating And Air Conditioning Inc do AC Replacement in Durham, NC?
Yes. Hay's Heating And Air Conditioning Inc lists AC Replacement among its services and serves Durham, NC.
Does Hay's Heating And Air Conditioning Inc do Furnace Repair in Durham, NC?
Yes. Hay's Heating And Air Conditioning Inc lists Furnace Repair among its services and serves Durham, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Hay's Heating And Air Conditioning Inc (this company) |
79/100 | 4.8★ (480+) | 29+ | — | 4.3★ | Furnace Repair New System Installation |
| 87/100 | 4.9★ (1,010+) | 15+ | — | 4.6★ | Best for Upfront Pricing | |
| 60/100 | 4.8★ (65+) | — | — | 3.6★ | — | |
| 83/100 | 4.8★ (2,210+) | 71+ | — | 2.4★ | — |
Listed in
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Profile last updated July 1, 2026.