Strauss Heating and Air Conditioning Inc.
At a glance
- Google rating
- 4.7★ from 135+ reviews
- In business
- 101+ years
- Hours
- Open 24/7
- Service area
- El Paso, TX
- Phone
- +1-915-383-2177
Overview
With a legacy dating back to 1996, this multi-generational firm specializes in Rheem equipment installations and comprehensive HVAC service agreements.
Strauss Heating and Air Conditioning Inc. is a hvac provider serving El Paso, TX with a 4.7/5 rating across 138 customer reviews. Notable signals: 101+ years in business.
Strauss Heating and Air Conditioning Inc. brings nearly a century of industry experience to residential and commercial heating and cooling needs in the El Paso area. The company specializes in the installation of high-efficiency Rheem heating and air conditioning units, alongside professional duct cleaning and customized service agreements to maintain system longevity. Their team is equipped to handle complex projects, including ductwork modifications and thermostat relocation, to ensure optimal airflow and home comfort. By offering same-day service, they prioritize rapid solutions for clients facing urgent climate control issues. Their commitment to professional assessment and system replacement helps homeowners transition to modern, reliable equipment while maintaining consistent indoor air quality throughout the year.
Service area
El Paso, TX home
How Strauss Heating and Air Conditioning Inc. compares to the El Paso average
| Signal | Strauss Heating and Air Condi… | El Paso avg | Delta |
|---|---|---|---|
| Google rating | 4.7★ | 4.7★ | matches city average |
| Review volume | 135+ | 460+ | -324 vs avg |
| Years in business | 101+ | 37+ | +64 vs avg |
What customers say
Review themes: Customers frequently highlight the company's responsiveness during emergency situations, noting that technicians are willing to perform repairs during off-hours and weekends. Many reviewers praise the technical thoroughness and clear communication provided by the team during system replacements and airflow improvements. While the majority of feedback is highly positive, some clients have raised concerns regarding the administrative follow-through on municipal permitting processes, suggesting that homeowners should verify all documentation for major installations.
"I went with this company to help support a locally owned 2nd generation business. Owner and his son were at my location for other work thru another company when I requested a quote for a new heating/AC unit. The quote was prompt and professional and included and electrical service upgrade.. A date was set and installation took place. After learning that permits may be needed for the type of work performed, I checked…"
— Chris Loker · a month ago · Google Reviews"From the very start, Strauss Heating and Air Conditioning Inc. exceeded our expectations. Cesar Strauss came to our home on a Saturday night—one of the coldest nights in El Paso—when other companies wouldn’t come out on short notice. He went up on the roof and thoroughly troubleshot the issue, exploring every possible option to restore heat. Ultimately, the unit was beyond repair. Cesar demonstrated the utmost prof…"
— Karla Brown · a month ago · Google Reviews"Excellent service provided by Cesar and Juan! They showed up on time, did their best to diagnose the issues... I ended up needing a new system. They had my HVAC replaced/installed within 2 days. They were both professional, respectful, clean and answered all of my questions. My family and I cannot thank you enough for getting our house cool again, especially with triple digit temps approaching. Thank you!!"
— Stephenie · 9 months ago · Google ReviewsCommon complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I went with this company to help support a locally owned 2nd generation business. Owner and his son were at my location for other work thru another company when I requested a quote for a new heating/A…
Pros
- High customer satisfaction (4.7★ across 135+ reviews)
- Long-established (101+ years in business)
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need large-scale commercial work
- You want a BBB-rated firm specifically
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Strauss Heating and Air Conditioning Inc.?
When should I choose Strauss Heating and Air Conditioning Inc.?
When should I consider alternatives to Strauss Heating and Air Conditioning Inc.?
How long has Strauss Heating and Air Conditioning Inc. been in business?
How can I contact Strauss Heating and Air Conditioning Inc.?
What does HVAC service typically cost when working with a El Paso, TX provider like Strauss Heating and Air Conditioning Inc.?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Strauss Heating and Air Conditioning Inc. (this company) |
— | 4.7★ (135+) | 101+ | — | — | — |
| — | 4.8★ (710+) | — | — | — | — | |
| — | 4.9★ (485+) | — | — | — | — | |
| — | 4.8★ (2,380+) | 18+ | — | — | — |
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Profile last updated May 9, 2026.