Quality Service Company
Florence, SC HVAC · 23+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 920+ reviews
- In business
- 23+ years
- Yelp
- 3.6★ from 7 reviews
- Services
- 4 HVAC services
- Service area
- Florence, SC
Overview
Editorial review
Quality Service Company leads with repeat AC repair outcomes in local reviewer accounts. The company reports 20+ years serving Florence and the Pee Dee. Coastal-plain summers in Florence drive heavy AC demand and frequent generator calls. Quality Service Company states they offer same-day emergency response and flexible financing options.
Residential and commercial HVAC service in Florence, focused on repairs, replacements, and emergency response. Company tenure: 20+ years in business since 2003. Service terms: states same-day emergency response availability and flexible financing options for replacements.
Vouched Score breakdown — 82/100
Editorial Review
76
44%
Yelp Rating
65
3%
Google Rating
97
16%
Local Search Rank
89
9%
Review Sentiment
88
14%
Years in Business
70
4%
Google Review Volume
80
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 920+ reviews)
- Long-established (23+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Satisfaction guarantee
- Financing available
- Free estimates
- Specializes in AC repair
punctualityclear explanationssame-day repairsfriendly office staff
Cons
- Lower Yelp rating than Google (3.6★ vs 4.9★)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 920+ reviews)
- You value a long-tenured local operator (23+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Florence, SC home
Contact & hours
📍
🕒
Monday - Friday: 8am - 5pm
Emergency Service: Call 24/7
Frequently asked questions
What are the pros of Quality Service Company?
Based on public records and customer reviews: High Google rating (4.9★ across 920+ reviews); Long-established (23+ years in business); Emergency response: same-day; Satisfaction guarantee; Financing available; Free estimates; Specializes in AC repair.
What are the cons of Quality Service Company?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.6★ vs 4.9★).
When should I choose Quality Service Company?
Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 920+ reviews); You value a long-tenured local operator (23+ years in business).
When should I consider alternatives to Quality Service Company?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Quality Service Company?
82/100. Top contributing signals: Google Rating 97/100, Google Position 89/100+ Review Sentiment 88/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Quality Service Company been in business?
Quality Service Company has been operating for 23+ years in Florence, SC.
What does HVAC service typically cost when working with a Florence, SC provider like Quality Service Company?
AC repair typically runs $120–$530, and full AC system replacement runs $4,500–$10,600 in Florence, South Carolina. These are area-wide market estimates, not Quality Service Company's quotes. For an exact price, request a written estimate from Quality Service Company.
What pricing terms does Quality Service Company publish on their website?
Quality Service Company's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Quality Service Company before acting.
Does Quality Service Company do AC Repair in Florence, SC?
Yes. Quality Service Company lists AC Repair among its services and serves Florence, SC.
Does Quality Service Company do AC Replacement in Florence, SC?
Yes. Quality Service Company lists AC Replacement among its services and serves Florence, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Quality Service Company (this company) |
82/100 | 4.9★ (920+) | 23+ | — | 3.6★ | Free Estimates |
| 72/100 | 4.9★ (70+) | 20+ | — | — | Best for Furnace Repair |
Listed in
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Profile last updated June 27, 2026.