Thompson's Cooling & Heating, Inc
Fort Worth, TX HVAC · #19 of 21 · BBB A+ · 25+ yrs
At a glance
- Google rating
- 4.9★ from 155+ reviews
- In business
- 25+ years
- BBB
- A+
- Services
- 8 HVAC services
- Service area
- Fort Worth, TX
- Phone
- +1-817-560-4300
Overview
Thompson's Cooling & Heating, Inc specializes in residential system installations, with owners personally overseeing project execution. David Thompson brings over 25 years of experience, including seven years teaching HVAC at Fort Worth ISD. They offer transparent flat-rate pricing to help homeowners manage costs during Texas heatwaves. Reviewers frequently highlight their commitment to honest billing, even proactively refunding accidental overcharges. This Fort Worth-based team maintains a faith-based approach to all residential and commercial service calls.
Thompson's Cooling & Heating, Inc provides residential and commercial HVAC services throughout Fort Worth. The owner states they offer a 10-year installation warranty on parts and a 1-year labor guarantee on repairs. They advertise same-day service availability for urgent cooling needs. Financing options are listed to assist with system replacements. This company reports a diagnostic fee waiver for first-time residential customers.
Vouched Score breakdown — 74/100
Fort Worth, TX HVAC average is 82/100. Ranks #19 of 21 listed HVAC providers in Fort Worth, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Thompson's Cooling & Heating, Inc compares to the Fort Worth average
| Signal | Thompson's Cooling & Heating, Inc | Fort Worth avg | Delta |
|---|---|---|---|
| Vouched Score | 74/100 | 72/100 | +2 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 155+ | 1,165+ | -1012 vs avg |
| Years in business | 25+ | 27+ | -2 vs avg |
What customers say
"We were in need of a new HVAC system. After reading the reviews for Thompson Cooling and Heating we contacted David Thompson to come to our house to survey the work that needed to be done. David developed quotes for various systems, which made it easier for us to decide the best option for us. David and his assistant were very professional with the installation process. What we most appreciated about this compan…"
— Stephen Hughes · Aug 4, 2025 · Google Reviews"Worst experience & highly disappointed!! I've known them for years & our family & pets were in diar need of AC repair; our needs were completely ignored!! No call, no text, no email!! I called as soon I knew there was a problem = 5:50pm. Our Autistic son didn't know that should have reached out to one of his parents and let us know sooner that something was wrong...this is completely unexceptable for a business to …"
— Melissa Weatherford · Aug 27, 2025 · Google Reviews"Whenever We need to get our HVAC systems repair or inspected, Thompson's Cooling and Heating has always been there for us. Dave is a great guy who is dependable and gives you quotes on parts and labor right away if needed. You can always count on getting your HVAC system running when using Thompson's cooling and heating. Great service at a great price and fast response."
— Ricardo Jurado · May 22, 2025 · Google Reviews"I called Smith Thompson Heating and Cooling last week because my air conditioning quit cooling. They had somebody out the same day. I forget his name but he certainly went the extra mile! It seems that the drain line that goes into our downstairs sink was clogged. He cleared the line going to the sink then cleaned out the elbow under the sink. I was very impressed. I wish I could remember his name. I believe it was …"
— George Nelson · May 28, 2025 · Google Reviews"Great price and service. Got estimates from 3 companies and Thompson's was and easy choice! Estimate to install was just a few days! It was the middle of summer, great service."
— L Butler · May 21, 2025 · Google ReviewsPros & cons
- High Google rating (4.9★ across 155+ reviews)
- Long-established (25+ years in business)
Self-reported on their website — not independently verified.
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Worst experience & highly disappointed!! I've known them for years & our family & pets were in diar need of AC repair; our needs were completely ignored!! No call, no text, no email!! I called as soon…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You value a long-tenured local operator (25+ years in business)
- Reports of communication gaps would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
Service area
Fort Worth, TX home
Contact & hours
| Monday | 7:00 AM – 6:00 PM |
|---|---|
| Tuesday | 7:00 AM – 6:00 PM |
| Wednesday | 7:00 AM – 6:00 PM |
| Thursday | 7:00 AM – 6:00 PM |
| Friday | 7:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 4:00 PM |
| Sunday | Closed |
Frequently asked questions
What are the pros of Thompson's Cooling & Heating, Inc?
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What pricing terms does Thompson's Cooling & Heating, Inc publish on their website?
Does Thompson's Cooling & Heating, Inc do AC Repair in Fort Worth, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Thompson's Cooling & Heating, Inc (this company) |
74/100 | 4.9★ (155+) | 25+ | A+ | — | — |
| 78/100 | 4.9★ (460+) | 23+ | A+ ✓ | — | — | |
| 78/100 | 4.9★ (390+) | 20+ | — | — | — | |
| 85/100 | 4.9★ (1,170+) | 15+ | — | — | — |
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Profile last updated May 13, 2026.