Rapid Response Plumbing, Heating & Cooling
Franklin, TN HVAC · #4 of 7 · 10+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 250+ reviews
- In business
- 10+ years
- Yelp
- 2.3★ from 3 reviews
- Services
- 8 HVAC services
- Service area
- Franklin, TN
Overview
Editorial review
Rapid Response focuses on heat pump installations and AC repairs. Rapid Response lists over 10+ years serving Middle Tennessee. Emergency service: 24/7, advertised on their site. Franklin's humid summers increase AC demand, making fast response valuable. The company notes free estimates and financing options on its website.
Emergency HVAC repair and heat pump installations in Franklin, TN. Tenure: 10+ years serving the region. Emergency service: 24/7 (per their site). Free estimates and financing available (per their site).
Vouched Score breakdown — 73/100
At the Franklin, TN HVAC average (73/100). Ranks #4 of 7 listed HVAC providers in Franklin, TN.
Editorial Review
74
44%
Yelp Rating
32
3%
Google Rating
97
16%
Local Search Rank
52
9%
Review Sentiment
80
14%
Years in Business
50
4%
Google Review Volume
65
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Rapid Response Plumbing, Heating & Cooling compares to the Franklin average
| Signal | Rapid Response Plumbing, Heat… | Franklin avg | Delta |
|---|---|---|---|
| Vouched Score | 73/100 | 73/100 | matches city average |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 250+ | 420+ | -172 vs avg |
| Years in business | 10+ | 36+ | -26 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 250+ reviews)
- Long-established (10+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
Cons
- Lower Yelp rating than Google (2.3★ vs 4.9★)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need to finance the work
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
Service area
Franklin, TN home
What Rapid Response Plumbing, Heating & Cooling publishes about pricing
Maintenance plans
-
maintenance program
As published: maintenance program"…e. We have now signed up for the two times a year maintenance program (2 A/C units and 2 Furnaces). If you want honest…"
Estimates
-
Free estimates
As published: Free estimates"…to get the job done right. Contact us today for a free estimate by submitting an online service request or callin…"
Contact & hours
📍
🕒
Call for hours or check provider website for current hours
Frequently asked questions
What are the pros of Rapid Response Plumbing, Heating & Cooling?
Based on public records and customer reviews: High Google rating (4.9★ across 250+ reviews); Long-established (10+ years in business); Emergency response: 24/7; Financing available; Free estimates.
What are the cons of Rapid Response Plumbing, Heating & Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.3★ vs 4.9★).
When should I choose Rapid Response Plumbing, Heating & Cooling?
Choose them if: You need to finance the work.
When should I consider alternatives to Rapid Response Plumbing, Heating & Cooling?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Rapid Response Plumbing, Heating & Cooling?
73/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 80/100, Llm Score 74/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Rapid Response Plumbing, Heating & Cooling been in business?
Rapid Response Plumbing, Heating & Cooling has been operating for 10+ years in Franklin, TN.
What does HVAC service typically cost when working with a Franklin, TN provider like Rapid Response Plumbing, Heating & Cooling?
Heat pump installation typically runs $4,450–$12,850, and AC repair runs $135–$575 in Franklin, Tennessee. These are area-wide market estimates, not Rapid Response Plumbing, Heating & Cooling's quotes. For an exact price, request a written estimate from Rapid Response Plumbing, Heating & Cooling.
What pricing terms does Rapid Response Plumbing, Heating & Cooling publish on their website?
Rapid Response Plumbing, Heating & Cooling's website publishes: maintenance program, Free estimates. Promotions and plans change — confirm currently-available terms with Rapid Response Plumbing, Heating & Cooling before acting.
Does Rapid Response Plumbing, Heating & Cooling do AC Repair in Franklin, TN?
Yes. Rapid Response Plumbing, Heating & Cooling lists AC Repair among its services and serves Franklin, TN.
Does Rapid Response Plumbing, Heating & Cooling do AC Replacement in Franklin, TN?
Yes. Rapid Response Plumbing, Heating & Cooling lists AC Replacement among its services and serves Franklin, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Rapid Response Plumbing, Heating & Cooling (this company) |
73/100 | 4.9★ (250+) | 10+ | — | 2.3★ | Heat Pumps |
| 55/100 | 4.3★ (105+) | 59+ | — | 3.9★ | — | |
| 70/100 | 4.9★ (60+) | 20+ | — | 4.4★ | — | |
| 84/100 | 5.0★ (370+) | 14+ | — | — | Best for Mini-Splits / Ductless Best for Ductwork & Sealing |
Listed in
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Profile last updated July 6, 2026.