Crystal Air & Water, Inc.
Gainesville, FL HVAC · #8 of 11 · 22+ yrs
At a glance
- Google rating
- 4.9★ from 610+ reviews
- In business
- 22+ years
- Services
- 4 HVAC services
- Service area
- Gainesville, FL
Overview
Crystal Air & Water leads with high-volume same-day AC repair reports from local customers. The company lists Mitsubishi and Trane among serviced equipment brands. Website listings note free estimates and financing options for replacements. Gainesville's summer humidity makes timely cooling service especially important.
Full-service HVAC and refrigeration company serving Gainesville and Alachua County. Family-owned operation states 20+ years serving North Florida homes and businesses. Customer reviews report technicians arriving within two hours for after-hours repairs. The website lists free estimates and financing options for larger replacements.
Vouched Score breakdown — 81/100
Gainesville, FL HVAC average is 84/100. Ranks #8 of 11 listed HVAC providers in Gainesville, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Crystal Air & Water, Inc. compares to the Gainesville average
| Signal | Crystal Air & Water, Inc. | Gainesville avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 84/100 | -3 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 610+ | 830+ | -218 vs avg |
| Years in business | 22+ | 33+ | -11 vs avg |
What customers say
"Technician arrived less than two hours after I called, at the beginning of the expected time window. He was courteous and worked quickly. The price was very reasonable. I’ll absolutely call them again when I need services within their scope. Very pleased."
— Nicole Gravina · Jun 8, 2026 · Google Reviews"My a/c fan wasn't running causing my house to become very hot. I called Crystal and they were able to get some out to me in less than 2 hours and gave me a visit fee that was nearly half the previous place I called. The young lady who took my call was very kind as well. The gentleman they sent was extremely polite and professional and was able to determine what the problem was. He also convinced me to buy one of th…"
— Michael Jackson · Jun 5, 2026 · Google Reviews"Late Saturday afternoon and realized the house wasn't cooling off. Called to request after hours service. Tyler, our tech called back in about 10 minutes and arrived within an hour of my phone call. Tyler quickly diagnosed our problem, had the part to fix it and completed the job swiftly. Excellent service from this company that we have used for several years."
— Glenn Bashford · Feb 22, 2026 · Google Reviews"The installers were very courteous and cleaned up very well after themselves!! And they were right on time and we are completely satisfied. Five-star definitely!!"
— TJ Salmons · Mar 28, 2026 · Google Reviews"Brian has been servicing our Trane A/C unit since it was installed. After watching him work I asked to have him be our technician for all of our service. Brian is personable, knowledgeable and always leaves with the problem solved. Brian called ahead to see if he could arrive early. He installed our air duct UV light system explained it and was gone in less than an hour. Thanks Brian"
— Rick Bryant · Apr 17, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 610+ reviews)
- Long-established (22+ years in business)
Self-reported on their website — not independently verified.
- Financing available
- Free estimates
- Indoor air quality services
- Mini-split system specialist
- Specializes in AC repair
When to choose them — and when to consider alternatives
- You need indoor air quality work
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 610+ reviews)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Gainesville, FL home
What Crystal Air & Water, Inc. publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…r for any air service needs.” - P B. Preventative Maintenance Plan Take care of your HVAC system so it can take care…"
Estimates
-
Free estimates
As published: Free estimates"…& Water today at or request service online for a free consultation. Need HVAC Service? Contact the experts at Crysta…"
Contact & hours
Frequently asked questions
What are the pros of Crystal Air & Water, Inc.?
When should I choose Crystal Air & Water, Inc.?
When should I consider alternatives to Crystal Air & Water, Inc.?
What is the Vouched Score for Crystal Air & Water, Inc.?
How long has Crystal Air & Water, Inc. been in business?
What does HVAC service typically cost when working with a Gainesville, FL provider like Crystal Air & Water, Inc.?
What pricing terms does Crystal Air & Water, Inc. publish on their website?
Does Crystal Air & Water, Inc. do AC Repair in Gainesville, FL?
Does Crystal Air & Water, Inc. do HVAC Installation in Gainesville, FL?
Does Crystal Air & Water, Inc. do Mini-Split Systems in Gainesville, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Crystal Air & Water, Inc. (this company) |
81/100 | 4.9★ (610+) | 22+ | — | — | — |
| 85/100 | 4.8★ (575+) | 63+ | — | — | Best for Light Commercial HVAC | |
| 87/100 | 4.9★ (1,000+) | 14+ | A+ ✓ | — | Best NATE-Certified Team | |
| 83/100 | 4.9★ (920+) | 30+ | — | — | — |
Listed in
Explore more
Profile last updated June 19, 2026.