Universal Air
Gallup, NM HVAC
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Review sentiment: 88/100
At a glance
- Google rating
- 4.8★ from 40+ reviews
- Services
- 6 HVAC services
- Service area
- Gallup, NM
- Phone
- +1-505-863-7881
Overview
Editorial review
Mini-split specialist with dedicated ductless split systems content on their site. Financing available, per their website. Universal Air lists licensed, bonded, and insured technicians. Gallup's high-desert climate demands resilient heating and cooling systems. Reviewers note technicians explaining rebate paperwork and system details.
Full-service residential and commercial HVAC contractor serving Gallup, NM, focused on ductless split systems. Mini-split specialization: site notes "ductless split systems heating specialist." Emergency Response: 24/7 (per their site). Financing available (reported on the website) and licensed, bonded, and insured technicians.
Vouched Score breakdown — 69/100
Editorial Review
54
48%
Google Rating
93
18%
Local Search Rank
88
10%
Review Sentiment
88
16%
Google Review Volume
44
10%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
What customers say
Where they stand on this page:
Highest rating on this page (4.8★ vs page median 4.3★)
Reviewers praise:
punctualityclear explanationsfast repairsrebate paperwork
Pros
What this provider advertises
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Indoor air quality services
- Mini-split system specialist
- Specializes in mini split
When to choose them — and when to consider alternatives
Choose them if
- You need indoor air quality work
- You need to finance the work
Consider alternatives if
- You prefer a provider with hundreds of customer reviews
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Gallup, NM home
What Universal Air publishes about pricing
Maintenance plans
-
maintenance plan
As published: maintenance plan"…ead with Regular Maintenance Plans Investing in a maintenance plan with Universal Air, LLC ensures your refrigeratio…"
Financing
-
Financing available
As published: Financing available"…ours: Monday-Friday: 24/7 Services Also Available Financing Available: Quick Clicks: ➲ Home ➲ About ➲ General HVAC ➲ Re…"
Guarantees & credentials
- Licensed contractors
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📞
🌐
✉️
📍
🕒
Call for hours
Frequently asked questions
What are the pros of Universal Air?
Based on public records and customer reviews: Emergency response: 24/7; Financing available; Indoor air quality services; Mini-split system specialist; Specializes in mini split.
When should I choose Universal Air?
Choose them if: You need indoor air quality work; You need to finance the work.
When should I consider alternatives to Universal Air?
Consider alternatives if: You prefer a provider with hundreds of customer reviews; You want a BBB-rated firm specifically.
What is the Vouched Score for Universal Air?
69/100. Top contributing signals: Google Rating 93/100+ Review Sentiment 88/100, Google Position 88/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How can I contact Universal Air?
Call Universal Air at +1-505-863-7881. Address: 2265 Peggy Ann Dr, Gallup, NM 87301, USA.
What does HVAC service typically cost when working with a Gallup, NM provider like Universal Air?
Emergency / after-hours service premium typically runs $125–$420, and heat pump installation runs $4,200–$12,150 in Gallup, New Mexico. These are area-wide market estimates, not Universal Air's quotes. For an exact price, request a written estimate from Universal Air.
What pricing terms does Universal Air publish on their website?
Universal Air's website publishes: maintenance plan, Financing available. Promotions and plans change — confirm currently-available terms with Universal Air before acting.
Does Universal Air do AC Repair in Gallup, NM?
Yes. Universal Air lists AC Repair among its services and serves Gallup, NM. Call +1-505-863-7881 for a quote.
Does Universal Air do HVAC Installation in Gallup, NM?
Yes. Universal Air lists HVAC Installation among its services and serves Gallup, NM. Call +1-505-863-7881 for a quote.
Does Universal Air do Heat Pump Service in Gallup, NM?
Yes. Universal Air lists Heat Pump Service among its services and serves Gallup, NM. Call +1-505-863-7881 for a quote.
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Profile last updated July 16, 2026.