Milestone Electric, A/C, & Plumbing
At a glance
- Google rating
- 4.9★ from 1,370+ reviews
- In business
- 22+ years
- Hours
- Open 24/7
- Service area
- Garland, TX
- Phone
- +1-972-616-4171
Overview
Serving the Dallas-Fort Worth area since 2004, this family-owned company distinguishes itself through a comprehensive, multi-trade approach that integrates HVAC, electrical, and plumbing services under one roof.
Milestone Electric, A/C, & Plumbing is a hvac provider serving Garland, TX with a 4.9/5 rating across 1371 customer reviews. Notable signals: 22+ years in business.
Operating throughout North Texas since 2004, Milestone Electric, A/C, & Plumbing provides a wide range of essential home services including professional AC repair and comprehensive heating installation. The company emphasizes a customer-first philosophy, backed by a price match policy to ensure transparency. Beyond standard climate control solutions, they specialize in indoor air quality improvements and drain cleaning to maintain home comfort year-round. With 24/7 emergency availability and same-day service options, the team is equipped to handle urgent residential needs. Their approach focuses on clear communication and consistent service standards, making them a reliable choice for homeowners seeking long-term maintenance partnerships for their electrical, plumbing, and HVAC systems.
Service area
Garland, TX home
How Milestone Electric, A/C, & Plumbing compares to the Garland average
| Signal | Milestone Electric, A/C, & Plumbing | Garland avg | Delta |
|---|---|---|---|
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,370+ | 1,090+ | +278 vs avg |
| Years in business | 22+ | 36+ | -14 vs avg |
What customers say
Review themes: Customers frequently highlight the company's exceptional communication, noting that technicians provide detailed explanations and keep homeowners informed via text and email throughout the service process. While many appreciate the professional and thorough nature of the work, some feedback suggests that pricing can be higher than expected for specific component replacements. Overall, the consensus points to a high level of satisfaction regarding the clarity and reliability of the services provided.
"I have had a couple unfortunate incidents with Milestone and after the first incident, I should have canceled my Advantage membership. I did not, however, bc i spoke with a manager who ended up giving me a decent price and asking for another opportunity to earn their business. From a customer service standpoint, he was spot on. And I appreciated that. Fast forward to the 2nd and final encounter. During the cold we n…"
— L. D'One Burrell · a month ago · Google Reviews"Andrew from Milestone came out to replace cut off valves that Make Ready put in a month ago. They leaked even after being turned off. Andrew was pleasant and kind. He completed the job in under two hours. The price was fair and NO LEAKING. Thank you Milestone."
— Arlene Williams · 5 months ago · Google Reviews"Every time they come out, always explain everything they do. Great communication with texts and emails to both my wife and I. Jake was phenomenal. Even though I was not able to meet Marcus when came for HVAC assessment, he called me later and explained in detail. Prices might be a little steep but if the company has this level of communication, explanation for what they are doing, warranty for the work they do, t…"
— Randy Naidoo · 3 months ago · Google ReviewsCommon complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I have had a couple unfortunate incidents with Milestone and after the first incident, I should have canceled my Advantage membership. I did not, however, bc i spoke with a manager who ended up giving…
Pros
- High customer satisfaction (4.9★ across 1,370+ reviews)
- Long-established (22+ years in business)
Guarantees & credentials
- We also offer our price match guarantee
- Satisfaction Guarantee
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need large-scale commercial work
- You want a BBB-rated firm specifically
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Milestone Electric, A/C, & Plumbing?
When should I choose Milestone Electric, A/C, & Plumbing?
When should I consider alternatives to Milestone Electric, A/C, & Plumbing?
How long has Milestone Electric, A/C, & Plumbing been in business?
How can I contact Milestone Electric, A/C, & Plumbing?
What does HVAC service typically cost when working with a Garland, TX provider like Milestone Electric, A/C, & Plumbing?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Milestone Electric, A/C, & Plumbing (this company) |
— | 4.9★ (1,370+) | 22+ | — | — | — |
| — | 5.0★ (130+) | — | — | — | — | |
| — | 5.0★ (55+) | 4+ | — | — | — | |
| — | 4.9★ (555+) | — | — | — | — |
Listed in
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Profile last updated May 9, 2026.