American Cooling And Heating

4.8 · 160+ Google reviews · 📍 3651 E Baseline Rd E-111, Gilbert, AZ 85234, USA
VOUCHEDSCOREEXCELLENT82/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.
⏱ 33+ years in business BBB A+ · Accredited NATE Certified Review sentiment: 90/100

At a glance

Google rating
4.8★ from 160+ reviews
In business
33+ years
BBB
A+ accredited
Hours
Daily 6:00 AM – 11:00 PM
Services
5 HVAC services
Service area
Gilbert, AZ
Phone
+1-480-699-2516

Overview

Editorial review

American Cooling And Heating specializes in full-system replacements and emergency repairs throughout the Phoenix metro area. Their NATE-certified technicians provide 24-hour service, including weekend and after-hours installations. Customers frequently highlight the personalized attention from leadership during complex installations and their commitment to resolving post-installation issues promptly.

American Cooling And Heating is a hvac provider serving Gilbert, AZ with a 4.8/5 rating across 163 customer reviews. Notable signals: 30+ years in business; authorized Trane Authorized Dealer; financing available.

American Cooling And Heating provides residential and commercial HVAC services across Gilbert and the Phoenix valley. NATE-certified technicians service all major brands, including Trane, Carrier, and Goodman systems. They offer a three-year parts and labor warranty on all repairs to ensure long-term system performance. Homeowners benefit from 24-hour emergency support and free estimates on all new equipment installations.

Services

Service area

Gilbert, AZ home

Office: 3651 E Baseline Rd E-111, Gilbert, AZ 85234, USA

Vouched Score breakdown — 82/100

At the Gilbert, AZ HVAC average (82/100). Ranks #6 of 14 listed HVAC providers in Gilbert, AZ.

BBB Rating 100 3%
Editorial Review 82 42%
Google Rating 93 16%
Review Recency 100 5%
Local Search Rank 38 8%
Review Sentiment 90 14%
Years in Business 100 4%
Google Review Volume 60 8%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How American Cooling And Heating compares to the Gilbert average

Across 14 vetted hvac providers in Gilbert, AZ.

SignalAmerican Cooling And HeatingGilbert avgDelta
Vouched Score 82/100 82/100 matches city average
Google rating 4.8★ 4.9★ -0.1 vs avg
Review volume 160+ 470+ -309 vs avg
Years in business 33+ 18+ +15 vs avg

What customers say

Reviewers consistently mention: knowledgeable leadershiptransparent pricingresponsive emergency serviceprofessional installationpost-service support
Recent Google reviews
★★★★★

"Need a new A/C here in the Phoenix area? You can’t do better than American Cooling and Heating, in my view. They are really reasonably priced, prompt and great at what they do. My new Ruud unit is the best brand out there and surprisingly affordable - and I did my research. Scot is super to work with, professional and knows his stuff."

— Bob Christie · Jan 15, 2026 · Google Reviews
★★★★★

"American Cooling and Heating is truly one of the best AC repair and replacement companies in Arizona. Scot Morgan is incredibly knowledgeable and takes the time to answer every question thoroughly, which made buying a new system much easier and stress-free. The entire team is efficient, professional, and courteous. When I was replacing my system, I compared multiple quotes, and Scot not only gave me the best price …"

— Parul Agrawal · Aug 26, 2025 · Google Reviews
★★★★★

"I just had my new AC installed yesterday, and working with Scot was such a positive experience. I don’t know much about AC, and I had already compared several companies, but Scot really stood out. He was patient, professional, honest, and his pricing was very clear. Even though I’ve never met him before and only found this company online, I felt very comfortable working with him. If you ever have AC problems, I trul…"

— Ella Zhao · Aug 28, 2025 · Google Reviews
★★★★★

"Definitely a 5 star review! They were super responsive on a Sunday when our AC stopped working in 115 degree weather! Miguel worked until 10pm on a Sunday night to get our AC operating temporarily before replacing the unit. Scot was fair with pricing on a new unit, was prompt on the install, did a great job on the install, is very knowledgeable and professional and would definitely recommend. Really great experience!"

— Scott Bower · Jul 28, 2023 · Google Reviews
★☆☆☆☆

"Unreliable, unfortunately I can't give a review about a company who does not show up for an appointment or have the decency to call and cancel. But I can tell you how this company rescheduled an appointment and than did not show for the 2nd appointment. Reliability is an important trait for a business and they are unreliable."

— Robert Tavassoli · Dec 13, 2025 · Google Reviews

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

Pros

  • High customer satisfaction (4.8★ across 160+ reviews)
  • Long-established (33+ years in business)
  • BBB accredited
  • Authorized Trane Authorized Dealer
  • NATE-certified technicians
  • Background-verified team
  • Emergency response: 24-hour
  • Satisfaction guarantee

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
  • You want manufacturer-warranty installation work
  • You need to finance the work
  • You have a commercial property
  • You need a specialist in ac repair
Consider alternatives if

Contact & hours

📞
🌐
📍
🕒
Monday 6:00 AM – 11:00 PM
Tuesday 6:00 AM – 11:00 PM
Wednesday 6:00 AM – 11:00 PM
Thursday 6:00 AM – 11:00 PM
Friday 6:00 AM – 11:00 PM
Saturday 6:00 AM – 11:00 PM
Sunday 6:00 AM – 11:00 PM

Frequently asked questions

What are the pros of American Cooling And Heating?
Based on public records and customer reviews: High customer satisfaction (4.8★ across 160+ reviews); Long-established (33+ years in business); BBB accredited; Authorized Trane Authorized Dealer; NATE-certified technicians; Background-verified team; Emergency response: 24-hour; Satisfaction guarantee.
When should I choose American Cooling And Heating?
Choose them if: You need same-day or after-hours service; You want manufacturer-warranty installation work; You need to finance the work; You have a commercial property; You need a specialist in ac repair.
What is the Vouched Score for American Cooling And Heating?
82/100. Top contributing signals: Bbb 100/100+ Review Recency 100/100, Years In Business 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
Is American Cooling And Heating BBB accredited?
American Cooling And Heating has a BBB rating of A+ and is BBB-accredited. Public BBB records show 0 complaint(s) in the past 12 months, 0 in the past 3 years.
How long has American Cooling And Heating been in business?
American Cooling And Heating has been operating for 33+ years in Gilbert, AZ.
How can I contact American Cooling And Heating?
Call American Cooling And Heating at +1-480-699-2516. Address: 3651 E Baseline Rd E-111, Gilbert, AZ 85234, USA.
What does HVAC service typically cost when working with a Gilbert, AZ provider like American Cooling And Heating?
AC repair typically runs $125–$630, and full AC system replacement runs $5,200–$12,100 in Gilbert, Arizona. These are area-wide market estimates, not American Cooling And Heating's quotes. For an exact price, request a written estimate from American Cooling And Heating.
What pricing terms does American Cooling And Heating publish on their website?
American Cooling And Heating's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with American Cooling And Heating before acting.
Does American Cooling And Heating do AC Repair in Gilbert, AZ?
Yes. American Cooling And Heating lists AC Repair among its services and serves Gilbert, AZ. Call +1-480-699-2516 for a quote.
Does American Cooling And Heating do AC Replacement in Gilbert, AZ?
Yes. American Cooling And Heating lists AC Replacement among its services and serves Gilbert, AZ. Call +1-480-699-2516 for a quote.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Best for
American Cooling And Heating (this company)
82/100 4.8★ (160+) 33+ A+ ✓
81/100 4.9★ (530+) 5+
78/100 4.8★ (345+) 17+ A+
77/100 4.9★ (125+) 25+

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VOUCHEDSCOREEXCELLENT82/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.

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Profile last updated May 9, 2026.