American Cooling And Heating
At a glance
- Google rating
- 4.8★ from 160+ reviews
- In business
- 33+ years
- BBB
- A+ accredited
- Hours
- Daily 6:00 AM – 11:00 PM
- Services
- 5 HVAC services
- Service area
- Gilbert, AZ
- Phone
- +1-480-699-2516
Overview
American Cooling And Heating specializes in full-system replacements and emergency repairs throughout the Phoenix metro area. Their NATE-certified technicians provide 24-hour service, including weekend and after-hours installations. Customers frequently highlight the personalized attention from leadership during complex installations and their commitment to resolving post-installation issues promptly.
American Cooling And Heating is a hvac provider serving Gilbert, AZ with a 4.8/5 rating across 163 customer reviews. Notable signals: 30+ years in business; authorized Trane Authorized Dealer; financing available.
American Cooling And Heating provides residential and commercial HVAC services across Gilbert and the Phoenix valley. NATE-certified technicians service all major brands, including Trane, Carrier, and Goodman systems. They offer a three-year parts and labor warranty on all repairs to ensure long-term system performance. Homeowners benefit from 24-hour emergency support and free estimates on all new equipment installations.
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Gilbert, AZ home
Vouched Score breakdown — 82/100
At the Gilbert, AZ HVAC average (82/100). Ranks #6 of 14 listed HVAC providers in Gilbert, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How American Cooling And Heating compares to the Gilbert average
| Signal | American Cooling And Heating | Gilbert avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 82/100 | matches city average |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 160+ | 470+ | -309 vs avg |
| Years in business | 33+ | 18+ | +15 vs avg |
What customers say
"Need a new A/C here in the Phoenix area? You can’t do better than American Cooling and Heating, in my view. They are really reasonably priced, prompt and great at what they do. My new Ruud unit is the best brand out there and surprisingly affordable - and I did my research. Scot is super to work with, professional and knows his stuff."
— Bob Christie · Jan 15, 2026 · Google Reviews"American Cooling and Heating is truly one of the best AC repair and replacement companies in Arizona. Scot Morgan is incredibly knowledgeable and takes the time to answer every question thoroughly, which made buying a new system much easier and stress-free. The entire team is efficient, professional, and courteous. When I was replacing my system, I compared multiple quotes, and Scot not only gave me the best price …"
— Parul Agrawal · Aug 26, 2025 · Google Reviews"I just had my new AC installed yesterday, and working with Scot was such a positive experience. I don’t know much about AC, and I had already compared several companies, but Scot really stood out. He was patient, professional, honest, and his pricing was very clear. Even though I’ve never met him before and only found this company online, I felt very comfortable working with him. If you ever have AC problems, I trul…"
— Ella Zhao · Aug 28, 2025 · Google Reviews"Definitely a 5 star review! They were super responsive on a Sunday when our AC stopped working in 115 degree weather! Miguel worked until 10pm on a Sunday night to get our AC operating temporarily before replacing the unit. Scot was fair with pricing on a new unit, was prompt on the install, did a great job on the install, is very knowledgeable and professional and would definitely recommend. Really great experience!"
— Scott Bower · Jul 28, 2023 · Google Reviews"Unreliable, unfortunately I can't give a review about a company who does not show up for an appointment or have the decency to call and cancel. But I can tell you how this company rescheduled an appointment and than did not show for the 2nd appointment. Reliability is an important trait for a business and they are unreliable."
— Robert Tavassoli · Dec 13, 2025 · Google ReviewsCommon complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Unreliable, unfortunately I can't give a review about a company who does not show up for an appointment or have the decency to call and cancel. But I can tell you how this company rescheduled an appo…
Pros
- High customer satisfaction (4.8★ across 160+ reviews)
- Long-established (33+ years in business)
- BBB accredited
- Authorized Trane Authorized Dealer
- NATE-certified technicians
- Background-verified team
- Emergency response: 24-hour
- Satisfaction guarantee
Guarantees & credentials
- Licensed
- NATE Certified
- LIFETIME WARRANTY
- Us Company Information Quality Guarantee
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You have a commercial property
- You need a specialist in ac repair
Contact & hours
| Monday | 6:00 AM – 11:00 PM |
|---|---|
| Tuesday | 6:00 AM – 11:00 PM |
| Wednesday | 6:00 AM – 11:00 PM |
| Thursday | 6:00 AM – 11:00 PM |
| Friday | 6:00 AM – 11:00 PM |
| Saturday | 6:00 AM – 11:00 PM |
| Sunday | 6:00 AM – 11:00 PM |
Frequently asked questions
What are the pros of American Cooling And Heating?
When should I choose American Cooling And Heating?
What is the Vouched Score for American Cooling And Heating?
Is American Cooling And Heating BBB accredited?
How long has American Cooling And Heating been in business?
How can I contact American Cooling And Heating?
What does HVAC service typically cost when working with a Gilbert, AZ provider like American Cooling And Heating?
What pricing terms does American Cooling And Heating publish on their website?
Does American Cooling And Heating do AC Repair in Gilbert, AZ?
Does American Cooling And Heating do AC Replacement in Gilbert, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
American Cooling And Heating (this company) |
82/100 | 4.8★ (160+) | 33+ | A+ ✓ | — | — |
| 81/100 | 4.9★ (530+) | 5+ | — | — | — | |
| 78/100 | 4.8★ (345+) | 17+ | A+ | — | — | |
| 77/100 | 4.9★ (125+) | 25+ | — | — | — |
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Profile last updated May 9, 2026.