True North Air Conditioning
At a glance
- Google rating
- 5.0★ from 620+ reviews
- In business
- 10+ years
- BBB
- A+ accredited
- Yelp
- 4.9★ from 195+ reviews
- Hours
- Daily 7:00 AM – 7:00 PM
- Services
- 8 HVAC services
- Service area
- Gilbert, AZ
- Phone
- +1-480-378-9591
Overview
True North Air Conditioning excels in precision AC installations, with reviewers highlighting expert Trane system retrofits. This family-owned team provides transparent flat-rate pricing and maintains a consistent track record of same-day repair efficiency. Homeowners frequently praise the thorough communication and technical integrity displayed by their skilled field staff.
True North Air Conditioning is a hvac provider serving Gilbert, AZ with a 5.0/5 rating across 624 customer reviews. Notable signals: 10+ years in business; authorized Trane Authorized Dealer; financing available.
True North Air Conditioning provides heating and cooling solutions throughout the East Valley. Trane Authorized Dealer status ensures access to premium high-efficiency equipment for residential and commercial replacements. Their technicians utilize state-of-the-art diagnostic tools to perform flat-rate repairs and comprehensive ductwork assessments. The company maintains a 10-year parts and 3-year labor warranty on new system installations.
Best for
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
Service area
Gilbert, AZ home
Vouched Score breakdown — 91/100
Above the Gilbert, AZ HVAC average of 82/100. Ranks #1 of 14 listed HVAC providers in Gilbert, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How True North Air Conditioning compares to the Gilbert average
| Signal | True North Air Conditioning | Gilbert avg | Delta |
|---|---|---|---|
| Vouched Score | 91/100 | 82/100 | +9 vs avg |
| Google rating | 5.0★ | 4.9★ | +0.1 vs avg |
| Review volume | 620+ | 470+ | +152 vs avg |
| Years in business | 10+ | 18+ | -8 vs avg |
What customers say
"I’m finally writing this review after I’ve had their services for over a year I selected this company based on prior reviews, and I was not disappointed. I was actually very impressed that everything I read was true plus more. The kindness and transparency with any interactions I’ve had with this company go unmatched. Their honesty and commitment to customer service is top-notch. Trevor has been nothing short of ama…"
— Letty Magallanes · Dec 16, 2025 · Google Reviews"True North Air is a great company for your HVAC needs. From the moment you call to make an appointment to the minute the technician leaves your house, they’re top-notch all the way around. Jacob was our technician and did an excellent job quickly fixing our issue. Also important is the accurate pricing. It’s refreshing to see an honest company doing things the right way when there are many companies out there trying…"
— Mario Santilli · Dec 9, 2025 · Google Reviews"Axel and True North Air Conditioning are fantastic to work with. I'm very impressed with their integrity and customer service. Axel performed a service call on Christmas eve. Finish the job the day after Christmas under warranty for work related to a repair done last May. Changed a capacitor, that I would have been happy to pay for even though it was not the main problem. Very few if any companies would have pe…"
— Marko Lipovic · Dec 26, 2025 · Google Reviews"I am so happy I chose this company to replace my AC unit! Everyone was incredibly communicative from the start and very professional and knowledgeable. They were very thorough and had a supervisor double checking the work that needed to be done and he stopped by during the installation as well. Axl was very helpful in providing and updating the estimate and was always easy to reach. The scheduling process was prom…"
— Kacie Cannon · Oct 23, 2025 · Google Reviews"Every time I’ve worked with True North Air Conditioning I've had an excellent experience. They are always communicative about when they will be arriving and their technicians are knowledgeable, professional, and always take the time to explain what’s going on in a way that’s easy to understand. You can tell they genuinely care about their clients and take pride in doing things the right way. It’s rare to find a comp…"
— Cam C · Dec 11, 2025 · Google Reviews"The entire team at True North Air Conditioning has been amazing! From , the admin staff, and our installers and , they were all professional, on time, clean, knowledgeable and through."
— Verified reviewer · BBB"Great job; good value; best labor warranty.After canvassing 5 vendors, 3 of which are 5-star candidates, we chose True North for our new HVAC purchase/installation."
— Verified reviewer · BBB"A few just sent estimates for a heat pump swap out but Ture North sentMikeout to check the duct work in the attic."
— Ellis H. · Yelp"Johnny, our technician, was prompt, efficient and diagnosed the problem with our condenser unit quickly."
— Verified reviewer · Yelp"True North ACinstalled an 18k BTU including electrical and painting the exterior line set cover in our Master Bedroom."
— Verified reviewer · YelpPros
- High customer satisfaction (5.0★ across 620+ reviews)
- Long-established (10+ years in business)
- BBB accredited
- Authorized Trane Authorized Dealer
- Background-verified team
- Emergency response: same-day
- Satisfaction guarantee
- 3-Year labor warranty
What True North Air Conditioning publishes about pricing
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…, AZ and Surrounding Areas Check Out Our Specials Flat Rate Pricing on Repairs Price Matching Available We Honor Manu…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…year Polaris Protection Plan($269.99 Value) Get a Free Quote Expert Heating and Air Services You Can Trust Tru…"↗ source
Guarantees & credentials
- Licensed and insured
- Warranties and a satisfaction guarantee
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You want manufacturer-warranty installation work
- You need to finance the work
- You prefer a family-owned operation
- You need a specialist in ac repair
- You need a specialist in ac replacement
- You need large-scale commercial work
Contact & hours
| Monday | 7:00 AM – 7:00 PM |
|---|---|
| Tuesday | 7:00 AM – 7:00 PM |
| Wednesday | 7:00 AM – 7:00 PM |
| Thursday | 7:00 AM – 7:00 PM |
| Friday | 7:00 AM – 7:00 PM |
| Saturday | 7:00 AM – 7:00 PM |
| Sunday | 7:00 AM – 7:00 PM |
Frequently asked questions
What are the pros of True North Air Conditioning?
When should I choose True North Air Conditioning?
When should I consider alternatives to True North Air Conditioning?
What is the Vouched Score for True North Air Conditioning?
Is True North Air Conditioning BBB accredited?
How long has True North Air Conditioning been in business?
How can I contact True North Air Conditioning?
What does HVAC service typically cost when working with a Gilbert, AZ provider like True North Air Conditioning?
What pricing terms does True North Air Conditioning publish on their website?
Does True North Air Conditioning do AC Repair in Gilbert, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
True North Air Conditioning (this company) |
91/100 | 5.0★ (620+) | 10+ | A+ ✓ | 4.9★ | Highest Vouched Score Heat Pumps |
| 85/100 | 4.8★ (420+) | 17+ | — | — | Mini-Splits / Ductless Ductwork & Sealing Smart Thermostat Install |
|
| 72/100 | 5.0★ (50+) | 2+ | A | — | — | |
| 84/100 | 5.0★ (200+) | 7+ | — | — | Emergency / 24-Hour Service |
Listed in
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Profile last updated May 9, 2026.