Cactus Plumbing And Air
At a glance
- Google rating
- 4.8★ from 220+ reviews
- In business
- 4+ years
- BBB
- F
- Hours
- Open 24/7
- Service area
- Glendale, AZ
- Phone
- +1-623-257-5117
Overview
Cactus Plumbing And Air provides comprehensive residential HVAC and plumbing solutions throughout Glendale. They utilize flat-rate pricing models for all diagnostic and repair services.
Cactus Plumbing And Air is a hvac provider serving Glendale, AZ with a 4.8/5 rating across 221 customer reviews. Notable signals: 4+ years in business.
Cactus Plumbing And Air serves Glendale homeowners with urgent HVAC repair and residential plumbing maintenance. They specialize in slab leak detection using non-invasive diagnostic tools to locate hidden foundation issues. The team installs whole-home water softeners to mitigate damage from the region's hard water supply. Technicians provide flat-rate pricing to ensure budget transparency before beginning any repair work. They maintain a consistent focus on restoring cooling systems during extreme desert heat events. Their staff includes background-checked professionals trained to address complex plumbing and climate control challenges.
Service area
Glendale, AZ home
Vouched Score breakdown — 58/100
Glendale, AZ HVAC average is 75/100. Ranks #15 of 15 listed HVAC providers in Glendale, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Cactus Plumbing And Air compares to the Glendale average
| Signal | Cactus Plumbing And Air | Glendale avg | Delta |
|---|---|---|---|
| Vouched Score | 58/100 | 75/100 | -17 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 220+ | 290+ | -72 vs avg |
| Years in business | 4+ | 19+ | -15 vs avg |
What customers say
Review themes: Review theme: rapid response times and the technical professionalism of individual service technicians. Some reviewers note concerns regarding high-pressure sales tactics for equipment replacements during routine service calls. Others highlight positive experiences with office staff coordination and efficient problem assessment.
"Cactus Plumbing And Air This is the best company of us. So far. They’re amazing. Their professional, I will definitely use them again. You guys should check them out. Their prices are fair and affordable"
— Naima Garcia · Aug 17, 2025 · Google Reviews"Cactus plumbing came out & gave us best service ever also had taken care of us quickly efficiently and Danny was amazing customer service I would use them again without hesitation highly recommended great prices great overall experience thank you so much"
— Moe Money · Sep 19, 2023 · Google Reviews"Graceon was the best HVAC Tec I could ever imagine. Thought it would be a scam like everything else, but he showed me deep professionalism and care I haven't experienced from a service in a long time."
— Cine Filer · Sep 11, 2025 · Google Reviews"Great service, my HVAC broke and Charles came, assessed the situation quick, was very informative and documented everything. Mindy from the office was so sweet and worked with what I had available. Now my house is colder than ever! Really recommend them."
— Karim Nour · Jul 21, 2025 · Google Reviews"Graceon our plumber, was professional and knowledgeable, we will definitely be using him again for any further services needed! Nice to have someone you can trust!"
— Jackie Witalis · Sep 9, 2025 · Google Reviews"My kitchen faucet broken Sunday morning of Thanksgiving weekend. came right out and replaced it."
— Verified reviewer · BBB"This company wanted to charge us $1100,00+ to put two caps on two gas lines that were above ground and exposed and above ground. Complete scammers - beware!"
— Verified reviewer · BBB"arrived at my home and told my brother that one coils was replaced and ok and the other was broken, he insisted to me that I needed a new water heater and I stated I will go elsewhere for another opinion and he was insiting on finacial or credit card, I stated frimly over 3 times that I was not going to buy a new one, he stated that all they would do is swi…"
— Verified reviewer · BBBCommon complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Failure to respond to 4 complaint(s) filed against business
- 5 complaint(s) filed against business
Pros & cons
- High customer satisfaction (4.8★ across 220+ reviews)
- Background-verified team
- Satisfaction guarantee
- Free estimates
- Flat-rate, upfront pricing
- 1 BBB complaint(s) filed in the past 12 months
- Not BBB accredited
- Mixed customer sentiment (score 65/100)
Guarantees & credentials
- Licensed and insured
- Licensed Plumbers
- Satisfaction guarantee
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need large-scale commercial work
- You strongly prefer a long-established firm
- Recent BBB complaint history is a deal-breaker for you
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Cactus Plumbing And Air?
What are the cons of Cactus Plumbing And Air?
When should I choose Cactus Plumbing And Air?
When should I consider alternatives to Cactus Plumbing And Air?
What is the Vouched Score for Cactus Plumbing And Air?
Is Cactus Plumbing And Air BBB accredited?
How long has Cactus Plumbing And Air been in business?
How can I contact Cactus Plumbing And Air?
What does HVAC service typically cost when working with a Glendale, AZ provider like Cactus Plumbing And Air?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Cactus Plumbing And Air (this company) |
58/100 | 4.8★ (220+) | 4+ | F | — | — |
| 69/100 | 5.0★ (140+) | — | — | — | — | |
| 68/100 | 4.8★ (70+) | 3+ | — | — | — | |
| 87/100 | 5.0★ (355+) | 10+ | — | — | — |
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Profile last updated May 9, 2026.