Kay Heating & Air Conditioning Inc.
Greensboro, NC HVAC · #9 of 11 · 54+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 285+ reviews
- In business
- 54+ years
- Yelp
- 4.2★ from 5 reviews
- Services
- 6 HVAC services
- Service area
- Greensboro, NC
Overview
Editorial review
Heat pump installation is a listed specialization on Kay Heating & Air's site. The company traces its roots to 1972, about 50+ years locally. Greensboro's hot, humid summers make timely cooling service especially important. Customer reviews note technicians arriving early and explaining repairs in clear detail.
Residential and light-commercial HVAC services, with heat pump and mini-split focus in Greensboro. Specializations include Mini-Split Systems and Heat Pump Installation, per the company site. Availability: same-day service is listed on the site. Financing Available is advertised for larger projects.
Vouched Score breakdown — 75/100
Greensboro, NC HVAC average is 80/100. Ranks #9 of 11 listed HVAC providers in Greensboro, NC.
Editorial Review
72
44%
Yelp Rating
80
3%
Google Rating
93
16%
Local Search Rank
38
9%
Review Sentiment
85
14%
Years in Business
100
4%
Google Review Volume
66
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Kay Heating & Air Conditioning Inc. compares to the Greensboro average
| Signal | Kay Heating & Air Conditioning Inc. | Greensboro avg | Delta |
|---|---|---|---|
| Vouched Score | 75/100 | 80/100 | -5 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 285+ | 2,130+ | -1842 vs avg |
| Years in business | 54+ | 50+ | +4 vs avg |
What customers say
Reviewers praise:
punctualitytechnical knowledgethorough diagnosticsclean work
Pros
Verified strengths
- High Google rating (4.8★ across 285+ reviews)
- Long-established (54+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Satisfaction guarantee
- Financing available
- Indoor air quality services
- Mini-split system specialist
When to choose them — and when to consider alternatives
Choose them if
- You need indoor air quality work
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You value a long-tenured local operator (54+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Greensboro, NC home
Contact & hours
📍
🕒
Call for hours (confirm emergency availability) (confirm emergency availability)
Frequently asked questions
What are the pros of Kay Heating & Air Conditioning Inc.?
Based on public records and customer reviews: High Google rating (4.8★ across 285+ reviews); Long-established (54+ years in business); Emergency response: same-day; Satisfaction guarantee; Financing available; Indoor air quality services; Mini-split system specialist.
When should I choose Kay Heating & Air Conditioning Inc.?
Choose them if: You need indoor air quality work; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You value a long-tenured local operator (54+ years in business).
When should I consider alternatives to Kay Heating & Air Conditioning Inc.?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Kay Heating & Air Conditioning Inc.?
75/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100+ Review Sentiment 85/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Kay Heating & Air Conditioning Inc. been in business?
Kay Heating & Air Conditioning Inc. has been operating for 54+ years in Greensboro, NC.
What does HVAC service typically cost when working with a Greensboro, NC provider like Kay Heating & Air Conditioning Inc.?
AC repair typically runs $120–$525, and full AC system replacement runs $4,450–$10,450 in Greensboro, North Carolina. These are area-wide market estimates, not Kay Heating & Air Conditioning Inc.'s quotes. For an exact price, request a written estimate from Kay Heating & Air Conditioning Inc..
What pricing terms does Kay Heating & Air Conditioning Inc. publish on their website?
Kay Heating & Air Conditioning Inc.'s website publishes: maintenance program. Promotions and plans change — confirm currently-available terms with Kay Heating & Air Conditioning Inc. before acting.
Does Kay Heating & Air Conditioning Inc. do AC Repair in Greensboro, NC?
Yes. Kay Heating & Air Conditioning Inc. lists AC Repair among its services and serves Greensboro, NC.
Does Kay Heating & Air Conditioning Inc. do HVAC Installation in Greensboro, NC?
Yes. Kay Heating & Air Conditioning Inc. lists HVAC Installation among its services and serves Greensboro, NC.
Does Kay Heating & Air Conditioning Inc. do Heat Pump Service in Greensboro, NC?
Yes. Kay Heating & Air Conditioning Inc. lists Heat Pump Service among its services and serves Greensboro, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Kay Heating & Air Conditioning Inc. (this company) |
75/100 | 4.8★ (285+) | 54+ | — | 4.2★ | — |
| 85/100 | 4.9★ (2,260+) | 102+ | — | — | Best for Smart Thermostat Install | |
| 76/100 | 4.7★ (520+) | 26+ | — | 3.1★ | — | |
| 82/100 | 4.9★ (2,035+) | 45+ | — | 3.1★ | — |
Listed in
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Profile last updated July 1, 2026.