Preferred Home Services
Greenville, SC HVAC · #4 of 8
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 3.8★ (20+)
Review sentiment: 78/100
At a glance
- Google rating
- 4.8★ from 2,230+ reviews
- Yelp
- 3.8★ from 20+ reviews
- Services
- 7 HVAC services
- Service area
- Greenville, SC
Overview
Editorial review
Preferred Home Services advertises same-day emergency cooling and AC repair. Preferred Home Services lists mini-split and IAQ services on their site. Preferred Home Services notes financing available and a "no payments until 2027" offer. Preferred Home Services operates across Greenville's hot, humid summers and varied Upstate housing stock.
Full-service HVAC contractor serving Greenville and the Upstate residential market. Same-day emergency response is advertised on their site. Financing available, including a "no payments until 2027" promotion. Mini-split, heat pump, and indoor-air-quality services are listed as specialties.
Vouched Score breakdown — 81/100
Above the Greenville, SC HVAC average of 80/100. Ranks #4 of 8 listed HVAC providers in Greenville, SC.
Editorial Review
79
46%
Yelp Rating
70
3%
Google Rating
93
17%
Local Search Rank
70
9%
Review Sentiment
78
15%
Google Review Volume
90
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Preferred Home Services compares to the Greenville average
| Signal | Preferred Home Services | Greenville avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 80/100 | +1 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 2,230+ | 2,075+ | +155 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 2,230+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Specializes in AC repair
fast same-day responsefinancing optionsmini-split workwide service coverage
Cons
- Lower Yelp rating than Google (3.8★ vs 4.8★)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 2,230+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Heat Pump Service
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Greenville, SC home
Contact & hours
📍
🕒
Monday–Friday: 7:30 AM–8:00 PM
Saturday–Sunday: 8:00 AM–6:00 PM
Frequently asked questions
What are the pros of Preferred Home Services?
Based on public records and customer reviews: High Google rating (4.8★ across 2,230+ reviews); Emergency response: same-day; Financing available; Specializes in AC repair.
What are the cons of Preferred Home Services?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.8★ vs 4.8★).
When should I choose Preferred Home Services?
Choose them if: You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.8★, 2,230+ reviews).
When should I consider alternatives to Preferred Home Services?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Preferred Home Services?
81/100. Top contributing signals: Google Rating 93/100, Google Review Count 90/100, Llm Score 79/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does HVAC service typically cost when working with a Greenville, SC provider like Preferred Home Services?
AC repair typically runs $125–$545, and full AC system replacement runs $4,600–$10,850 in Greenville, South Carolina. These are area-wide market estimates, not Preferred Home Services's quotes. For an exact price, request a written estimate from Preferred Home Services.
What pricing terms does Preferred Home Services publish on their website?
Preferred Home Services's website publishes: Financing available. Promotions and plans change — confirm currently-available terms with Preferred Home Services before acting.
Does Preferred Home Services do AC Repair in Greenville, SC?
Yes. Preferred Home Services lists AC Repair among its services and serves Greenville, SC.
Does Preferred Home Services do AC Replacement in Greenville, SC?
Yes. Preferred Home Services lists AC Replacement among its services and serves Greenville, SC.
Does Preferred Home Services do Mini-Split Systems in Greenville, SC?
Yes. Preferred Home Services lists Mini-Split Systems among its services and serves Greenville, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Preferred Home Services (this company) |
81/100 | 4.8★ (2,230+) | — | — | 3.8★ | — |
| 83/100 | 4.9★ (2,620+) | 22+ | — | 3.4★ | — | |
| 80/100 | 5.0★ (325+) | 20+ | — | — | — | |
| 86/100 | 4.9★ (635+) | 31+ | — | — | Highest Vouched Score Best for Upfront Pricing Best for Free Estimates |
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Profile last updated June 26, 2026.