Gray’s Heating & Air Conditioning
Hilton Head Island, SC HVAC · #4 of 4 · 37+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 37+ years in business
Review sentiment: 85/100
At a glance
- Google rating
- 4.7★ from 120+ reviews
- In business
- 37+ years
- Services
- 7 HVAC services
- Service area
- Hilton Head Island, SC
Overview
Editorial review
Gray's leads with fast air conditioning repair and same-day troubleshooting stories from customers. Gray's is a Bryant Factory Authorized Dealer for system replacements and commercial work. Gray's employs NATE-certified technicians, per their site. Hilton Head's coastal humidity increases cooling demand; Gray's notes storm and evacuation response experience. Gray's lists financing options for larger replacements.
Residential and light-commercial HVAC focused on air conditioning repair and Bryant systems on Hilton Head Island. NATE-certified technicians are listed on their website and staff pages. Emergency response is advertised as 24-hour for urgent no-heat or no-cool calls. Years in business are listed as 35+ years serving Beaufort and Hilton Head customers.
Vouched Score breakdown — 73/100
Hilton Head Island, SC HVAC average is 84/100. Ranks #4 of 4 listed HVAC providers in Hilton Head Island, SC.
Editorial Review
68
46%
Google Rating
90
17%
Local Search Rank
55
9%
Review Sentiment
85
15%
Years in Business
100
4%
Google Review Volume
57
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Gray’s Heating & Air Conditioning compares to the Hilton Head Island average
| Signal | Gray’s Heating & Air Conditioning | Hilton Head Island avg | Delta |
|---|---|---|---|
| Vouched Score | 73/100 | 84/100 | -11 vs avg |
| Google rating | 4.7★ | 4.9★ | -0.2 vs avg |
| Review volume | 120+ | 1,040+ | -921 vs avg |
| Years in business | 37+ | 38+ | -1 vs avg |
What customers say
Reviewers praise:
punctualityfast emergency responseknowledgeable technicianstransparent quotes
Pros
Verified strengths
- High Google rating (4.7★ across 120+ reviews)
- Long-established (37+ years in business)
Self-reported on their website — not independently verified.
- Authorized Bryant Authorized Dealer
- NATE-certified technicians
- Emergency response: 24-hour
- Financing available
When to choose them — and when to consider alternatives
Choose them if
- You need AC system replacement
- You need AC repair
- You have a commercial property
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Contact & hours
Frequently asked questions
What are the pros of Gray’s Heating & Air Conditioning?
Based on public records and customer reviews: High Google rating (4.7★ across 120+ reviews); Long-established (37+ years in business); Authorized Bryant Authorized Dealer; NATE-certified technicians; Emergency response: 24-hour; Financing available.
When should I choose Gray’s Heating & Air Conditioning?
Choose them if: You need AC system replacement; You need AC repair; You have a commercial property.
When should I consider alternatives to Gray’s Heating & Air Conditioning?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Gray’s Heating & Air Conditioning?
73/100. Top contributing signals: Years In Business 100/100, Google Rating 90/100+ Review Sentiment 85/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Gray’s Heating & Air Conditioning been in business?
Gray’s Heating & Air Conditioning has been operating for 37+ years in Hilton Head Island, SC.
What does HVAC service typically cost when working with a Hilton Head Island, SC provider like Gray’s Heating & Air Conditioning?
Duct cleaning typically runs $290–$660, and AC repair runs $125–$535 in Hilton Head Island, South Carolina. These are area-wide market estimates, not Gray’s Heating & Air Conditioning's quotes. For an exact price, request a written estimate from Gray’s Heating & Air Conditioning.
What pricing terms does Gray’s Heating & Air Conditioning publish on their website?
Gray’s Heating & Air Conditioning's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Gray’s Heating & Air Conditioning before acting.
Does Gray’s Heating & Air Conditioning do AC Repair in Hilton Head Island, SC?
Yes. Gray’s Heating & Air Conditioning lists AC Repair among its services and serves Hilton Head Island, SC.
Does Gray’s Heating & Air Conditioning do AC Replacement in Hilton Head Island, SC?
Yes. Gray’s Heating & Air Conditioning lists AC Replacement among its services and serves Hilton Head Island, SC.
Does Gray’s Heating & Air Conditioning do HVAC Installation in Hilton Head Island, SC?
Yes. Gray’s Heating & Air Conditioning lists HVAC Installation among its services and serves Hilton Head Island, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Gray’s Heating & Air Conditioning (this company) |
73/100 | 4.7★ (120+) | 37+ | — | — | Ductwork & Sealing Bryant Dealer in Hilton Head Island Light Commercial HVAC |
| 88/100 | 4.9★ (1,795+) | 42+ | — | — | Best for Smart Thermostat Install | |
| 93/100 | 5.0★ (1,330+) | 45+ | — | 4.6★ | Highest Vouched Score Best for New System Installation Best NATE-Certified Team |
|
| 82/100 | 4.9★ (920+) | 27+ | — | — | — |
Listed in
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Profile last updated June 27, 2026.