P & M Air Conditioning and Heating
Houston, TX HVAC · #25 of 28 · BBB A+ Accredited · NATE-certified · 79+ yrs
At a glance
- Google rating
- 4.7★ from 225+ reviews
- In business
- 79+ years
- BBB
- A+ accredited
- Services
- 7 HVAC services
- Service area
- Houston, TX
- Phone
- +1-713-644-9285
Overview
P & M Air Conditioning and Heating specializes in full-system installations, with reviewers highlighting meticulous attention to code compliance. As a Carrier Factory Authorized Dealer, they provide high-performance cooling solutions tailored to the intense humidity of the Houston climate. NATE-certified technicians deliver consistent results for both residential and commercial properties across the area. Homeowners report thorough system maintenance and transparent communication regarding equipment health. Their team maintains 24-hour availability to address urgent comfort needs.
P & M Air Conditioning and Heating provides comprehensive HVAC repair, installation, and maintenance services throughout the Greater Houston area. Operating as a Carrier Factory Authorized Dealer since 1947, the company utilizes NATE-certified technicians for all service calls. They offer 24-hour emergency support and provide free estimates for new system installations. Their business model includes flexible financing options and a twice-a-year maintenance plan to help homeowners manage long-term system performance and energy efficiency.
Vouched Score breakdown — 72/100
Houston, TX HVAC average is 81/100. Ranks #25 of 28 listed HVAC providers in Houston, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How P & M Air Conditioning and Heating compares to the Houston average
| Signal | P & M Air Conditioning and Heating | Houston avg | Delta |
|---|---|---|---|
| Vouched Score | 72/100 | 78/100 | -6 vs avg |
| Google rating | 4.7★ | 4.9★ | -0.2 vs avg |
| Review volume | 225+ | 1,060+ | -839 vs avg |
| Years in business | 79+ | 28+ | +51 vs avg |
What customers say
"One of their techs blows through the stop sign at the front of our neighborhood almost daily (lives in my neighborhood). Doesn't even tap the breaks usually. At some point this guy is going to hit or kill someone with his reckless driving. People often walk their dogs and my kids often ride their bikes near the intersection where he has no interest in following the law. If this company cant be trusted to hire peopl…"
— Anthony Garcia · Nov 7, 2025 · Google Reviews"P&M was superb. We needed to replace our primary unit (both condenser and cooling coil) and service our secondary unit. We got the 15% member discount (costs an extra $100 up front on the inspection but saved us almost $2,000 in costs). The installing technician flagged our PVC pipe that was not up to code, and they ran all new lines with correct primer and insulation. The crew was timely, communicative, polite a…"
— Tyler Montgomery · May 2, 2023 · Google Reviews"This contractor was recommended and assigned through my home warranty service. In speaking with the gentleman, he was immediately dismissive, as though I was inconveniencing him by needing HVAC repair. After a short back-and-forth where he informs me that, essentially, if he were to show up and assess the job being beyond his purview where he doesn't do the work, the paid service fee would not be enough to justify h…"
— James Burns · Feb 28, 2025 · Google Reviews"We have used P & M several times for our business. Not only for service issues but cosmetic updates as well. Armando and Sergio have both came out at different times with each of their crews and didn't disappoint. They are friendly, reliable, punctual and honest. Before leaving, they always make sure the job is done right and ensure not to leave behind any mess. Excellent customer service. FIVE STARS! Thanks Armando…"
— P · Feb 20, 2019 · Google Reviews"I cannot say how secure I am with this company. Over the last 5 or more years they continue to shock me as to their thoroughness, their transparency, and their professionalism. When anyone (in this case Robert the technician) has left my house from P&M I've never felt more secure that my system is in exactly the shape they've discussed with me. In this case, very good shape, cleaned and maintained extremely well. I …"
— Vernon Wingfield · Dec 8, 2022 · Google ReviewsPros & cons
- High Google rating (4.7★ across 225+ reviews)
- Long-established (79+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Authorized Carrier Factory Authorized Dealer
- NATE-certified technicians
- Background-verified team
- Emergency response: 24-hour
- Satisfaction guarantee
- 2-Year labor warranty
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Maintenance plans available
- Indoor air quality services
- Mini-split system specialist
- Specializes in installation
- Mixed customer sentiment (score 65/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- One of their techs blows through the stop sign at the front of our neighborhood almost daily (lives in my neighborhood). Doesn't even tap the breaks usually. At some point this guy is going to hit or…
- This contractor was recommended and assigned through my home warranty service. In speaking with the gentleman, he was immediately dismissive, as though I was inconveniencing him by needing HVAC repair…
When to choose them — and when to consider alternatives
- You need commercial HVAC work
- You need furnace repair
- You need emergency AC repair
- You want manufacturer-warranty installation work
- You need to finance the work
- Reports of communication gaps would be a deal-breaker for you
- Reports of reckless driving would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Houston, TX home
What P & M Air Conditioning and Heating publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…d Contact Us Current Special Offers Ask About Our Maintenance Plan Ask About Our Maintenance Plan Ask about P&M’s Tw…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…r high-pressure sales. With 24-hour availability, free estimates, and a commitment to quality workmanship, we make…"↗ source
Guarantees & credentials
- Licensed
- NATE-certified
- Nate Certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Frequently asked questions
What are the pros of P & M Air Conditioning and Heating?
What are the cons of P & M Air Conditioning and Heating?
When should I choose P & M Air Conditioning and Heating?
When should I consider alternatives to P & M Air Conditioning and Heating?
What is the Vouched Score for P & M Air Conditioning and Heating?
Is P & M Air Conditioning and Heating BBB accredited?
How long has P & M Air Conditioning and Heating been in business?
How can I contact P & M Air Conditioning and Heating?
What does HVAC service typically cost when working with a Houston, TX provider like P & M Air Conditioning and Heating?
What pricing terms does P & M Air Conditioning and Heating publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
P & M Air Conditioning and Heating (this company) |
72/100 | 4.7★ (225+) | 79+ | A+ ✓ | — | — |
| 91/100 | 5.0★ (215+) | 75+ | A+ ✓ | — | — | |
| 77/100 | 5.0★ (165+) | 3+ | — | — | — | |
| 82/100 | 5.0★ (170+) | 39+ | NR | — | — |
Listed in
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Profile last updated May 13, 2026.