The Lee Thompson Co
Houston, TX HVAC · #5 of 28 · BBB A+ Accredited · 65+ yrs
At a glance
- Google rating
- 4.9★ from 460+ reviews
- In business
- 65+ years
- BBB
- A+ accredited
- Services
- 9 HVAC services
- Service area
- Houston, TX
- Phone
- +1-713-869-9895
Overview
The Lee Thompson Co specializes in complex mini-split installations, with reviewers praising their meticulous technicians. Operating in Houston since 1961, this family-owned company manages both residential retrofits and large-scale commercial HVAC projects. Technicians are background-checked and drug-tested, ensuring reliable service for local homeowners. Their team provides same-day emergency repairs, helping residents navigate Houston's intense humidity and frequent summer heatwaves. Customers frequently highlight the clear communication provided by sales staff and field crews.
The Lee Thompson Co provides comprehensive HVAC installation and repair services across the greater Houston area. This family-owned business, established in 1961, maintains a fleet of fully stocked trucks to facilitate same-day service appointments. Their technicians are background-checked and drug-tested, per company policy. They offer financing options for new system installations and maintain an active commercial division serving office buildings and schools.
Vouched Score breakdown — 90/100
Above the Houston, TX HVAC average of 81/100. Ranks #5 of 28 listed HVAC providers in Houston, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How The Lee Thompson Co compares to the Houston average
| Signal | The Lee Thompson Co | Houston avg | Delta |
|---|---|---|---|
| Vouched Score | 90/100 | 78/100 | +12 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 460+ | 1,060+ | -600 vs avg |
| Years in business | 65+ | 28+ | +37 vs avg |
What customers say
"So glad I chose The Lee Thompson Co.! Adam, my minisplit installer, arrive on time and was courteous to me and respectful of my home. Adam inspired confidence, not only with his knowledge of minisplit a/c units, but with his experience in maintaining the unit to ensure it's long life. His "helper" Billy was also very professional. He worked side by side with Adam every step of the way and seemed genuinely interested…"
— Domestic Papers Lee Steiner · Mar 5, 2026 · Google Reviews"I had a fantastic experience with this HVAC company from start to finish. Dustin, the sales representative, was outstanding — he arranged everything seamlessly, stayed highly responsive throughout the process, and communicated clearly every step of the way. The installers — Joe, Rodolfo, and Billy — were equally impressive. They were quick, extremely thorough, and truly went above and beyond. They took the time to …"
— Michael Martino · Feb 23, 2026 · Google Reviews"I have been using Lee Thompson for several years and trust them will all my HVAC work. My last technician, Ethan, was exceptional. He explained everything thoroughly and did an excellent job of indicating what issues needed to be addressed immediately versus those that could wait. Highly recommend!"
— Tracy Zajac · Nov 6, 2025 · Google Reviews"I scheduled a service maintenance call and the Lee Thompson Company sent me the name and a picture of the technician on the way that day. Adam was very curtious and helpful. He went above and beyond helping me learn about my very dirty filter and how to replace it. He took photos and explained things that were concerning to him. He then patiently answered all of my questions. I highly recommend them!"
— Theresa Mack · Feb 1, 2026 · Google Reviews"Found out my heater went bad during the ice storm and had Terrance come in to take a look same day. He quickly figured out the issue. Provided pictures and an explanation of what he recommends. I appreciated the professionalism, friendliness and communication from both Terrance and Dustin his boss. I never felt pressured or pushy. I would recommend Lee Thompson Co for your HVAC needs."
— Daniel Chen · Jan 26, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 460+ reviews)
- Long-established (65+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: same-day
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Maintenance plans available
- Indoor air quality services
- Mini-split system specialist
- Specializes in AC repair
- Specializes in furnace repair
When to choose them
- You need furnace repair
- You need indoor air quality work
- You need to finance the work
- You have a commercial property
- You value a long-tenured local operator (65+ years in business)
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Houston, TX home
What The Lee Thompson Co publishes about pricing
Promotions
-
$75 off any Paid Repairnew Customer Offer713-688-69
As published: $75 OFF ANY PAID REPAIRNEW CUSTOMER OFFER713-688-69"…Houston, TX HVAC PROMOTIONS & DISCOUNTS Specials $75 OFF ANY PAID REPAIRNEW CUSTOMER OFFER713-688-6900Cannot be combined with other offers or discount…"↗ source
Discounts
-
10% off
As published: 10% off"…the time of booking. Click to Open in Print View 10% off any repairs for First Responders and Veterans! Book N…"↗ source
Maintenance plans
-
$110/MONTH713-688-6900Lowest SEER and size for
As published: $110/MONTH713-688-6900Lowest SEER and size for"…int View Specials NEW FURNACESTARTING AT $4500 OR $110/MONTH713-688-6900Lowest SEER and size for lowest starting prices. Cannot be combined with ot…"↗ source -
Maintenance Plan
As published: Maintenance Plan"…Systems Commercial Maintenance Plans Home Comfort Maintenance Plan Commercial Maintenance Plan Indoor Air Quality Ai…"↗ source -
Maintenance Program
As published: Maintenance Program"…ealthier. Annual Maintenance – We offer a Planned Maintenance Program to keep your HVAC system in top condition and pre…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…rvice the most affordable. Contact our team for a free estimate on any new system installation or replacement. Ca…"↗ source
Guarantees & credentials
- Licensed
- Licensed and insured
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of The Lee Thompson Co?
When should I choose The Lee Thompson Co?
What is the Vouched Score for The Lee Thompson Co?
Is The Lee Thompson Co BBB accredited?
How long has The Lee Thompson Co been in business?
How can I contact The Lee Thompson Co?
What does HVAC service typically cost when working with a Houston, TX provider like The Lee Thompson Co?
What pricing terms does The Lee Thompson Co publish on their website?
Does The Lee Thompson Co do AC Repair in Houston, TX?
Does The Lee Thompson Co do AC Replacement in Houston, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
The Lee Thompson Co (this company) |
90/100 | 4.9★ (460+) | 65+ | A+ ✓ | — | Mini-Splits / Ductless |
| 86/100 | 4.8★ (2,880+) | 12+ | A+ ✓ | — | — | |
| 88/100 | 4.9★ (400+) | 26+ | A+ ✓ | — | — | |
| 83/100 | 5.0★ (335+) | 14+ | — | — | Best for Heat Pumps |
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Profile last updated May 13, 2026.