American Air Customs, Inc
At a glance
- Google rating
- 4.9★ from 230+ reviews
- In business
- 34+ years
- BBB
- A+
- Service area
- Irving, TX
- Phone
- +1-972-313-3734
Overview
Operating since 1992, this family-owned business distinguishes itself through a rare dual-specialization in both HVAC systems and major home appliance repair. Their long-standing status as an authorized dealer for Amana and Rheem systems ensures homeowners have access to factory-backed equipment and professional installation standards.
American Air Customs, Inc is a hvac provider serving Irving, TX with a 4.9/5 rating across 234 customer reviews. Notable signals: 34+ years in business.
Serving the Irving area for over 33 years, American Air Customs, Inc. provides comprehensive residential climate control and appliance solutions. As an authorized dealer for Amana and Rheem, the company specializes in high-efficiency heating and cooling installations, alongside expert repair services for existing systems. Their team offers professional air purification system setups and smart thermostat integration to improve indoor air quality and energy management. With a strong commitment to personalized service, they provide free estimates for prospective projects and maintain availability for emergency service requests. This family-operated firm is recognized for its technical expertise and consistent, honest communication, ensuring that both heating and cooling equipment operate at peak performance throughout the changing Texas seasons.
Service area
Irving, TX home
How American Air Customs, Inc compares to the Irving average
| Signal | American Air Customs, Inc | Irving avg | Delta |
|---|---|---|---|
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 230+ | 1,160+ | -930 vs avg |
| Years in business | 34+ | 29+ | +5 vs avg |
What customers say
Review themes: Customers consistently praise the technical versatility of the team, noting that the same expertise applied to HVAC repairs extends to complex appliance troubleshooting. Frequent feedback highlights the punctuality and professional demeanor of their technicians during both routine visits and urgent after-hours calls. Many reviewers emphasize the value provided by their fair pricing structure and the convenience of having a single, reliable point of contact for multiple home maintenance needs.
"I have a new best friend who knows what they are doing. My Bosch dishwasher quit working, now it is in operation. ( so much less expensive than the “Bosch” company)Joe was on time, personable and took care of us today! Definitely call for other appliances, too!"
— MARY Maddox · a month ago · Google Reviews"My experience was a house call. This is a family-owned business and the technician is a member of the family. He was very knowledgeable about quite a number of things. He fixed my dishwasher in record time. I thought it was going to be a big problem but he took care of it. He was very practical and the cost of the visit and the repair was quite modest in my opinion."
— Elizbeth Farren · a month ago · Google Reviews"So pleased with American Air Customs. They are truly a top notch vendor. My technician Joe is wonderful. Very polite and on time each and every visit. Even came out on a Friday night in the summer when my AC wasn’t working. Why can’t all companies be like them !!!!"
— Ann Russell · 5 months ago · Google ReviewsPros & cons
- High customer satisfaction (4.9★ across 230+ reviews)
- Long-established (34+ years in business)
- Not BBB accredited
What American Air Customs, Inc publishes about pricing
Discounts
-
Senior discount
As published: Senior discount"…ce Repair and Installation • License #TACLB94306E Senior Discount • First Responder & Military Discount - We Suppor…"↗ source -
Military discount
As published: Military discount"…#TACLB94306E Senior Discount • First Responder & Military Discount - We Support Active & Retired Personnel Google Re…"↗ source
Estimates
-
Free estimates
As published: Free estimates"…ion. That means we offer special services such as free estimates and personalized customer service. Give us a call…"↗ source
When to choose them — and when to consider alternatives
- You need large-scale commercial work
Contact & hours
| Monday | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 12:00 PM |
| Sunday | Closed |
Frequently asked questions
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Is American Air Customs, Inc BBB accredited?
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What pricing terms does American Air Customs, Inc publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
American Air Customs, Inc (this company) |
— | 4.9★ (230+) | 34+ | — | — | — |
| — | 4.8★ (235+) | — | — | — | — | |
| — | 4.8★ (2,185+) | 64+ | — | — | — | |
| — | 4.9★ (95+) | — | — | — | — |
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Profile last updated May 9, 2026.