Reliant Air Conditioning

4.7 · 4,240+ Google reviews · 📍 3250 W Story Rd #106, Irving, TX 75038, USA
⏱ 43+ years in business BBB A

At a glance

Google rating
4.7★ from 4,240+ reviews
In business
43+ years
BBB
A
Hours
Open 24/7
Service area
Irving, TX
Phone
+1-817-831-3950

Overview

Editorial review

Operating with a non-commissioned technician model since 1983, this provider emphasizes a gimmick-free approach to HVAC service and repair. They maintain a distinct focus on transparent, high-pressure-free consultations for homeowners throughout the Dallas-Fort Worth area.

Reliant Air Conditioning is a hvac provider serving Irving, TX with a 4.7/5 rating across 4242 customer reviews. Notable signals: 43+ years in business.

Reliant Air Conditioning has served the Dallas-Fort Worth metro area for over 40 years, building a reputation for honest, gimmick-free service. Their team specializes in AC repair and the installation of smart thermostats, utilizing a unique business model where technicians are not paid on commission. This structure helps ensure that recommendations remain focused on homeowner needs rather than sales targets. The company offers free second opinions and provides financing options through Wells Fargo to assist with system replacements. By prioritizing technical integrity and straightforward communication, they aim to provide reliable comfort solutions. Their long-standing presence in the community reflects a commitment to maintaining high service standards for both routine maintenance and unexpected equipment failures.

Service area

Irving, TX home

Office: 3250 W Story Rd #106, Irving, TX 75038, USA

How Reliant Air Conditioning compares to the Irving average

Across 8 vetted hvac providers in Irving, TX.

SignalReliant Air ConditioningIrving avgDelta
Google rating 4.7★ 4.9★ -0.2 vs avg
Review volume 4,240+ 1,160+ +3078 vs avg
Years in business 43+ 29+ +14 vs avg

What customers say

Reviewers consistently mention: Customers frequently praise the professionalismpunctualityand polite demeanor of the technicians
Recent Google reviews
★★★★★

"Ricky was our technician today, he was timely, professional, & polite. We've used Reliant for many years & always have a good experience. Reliant sends a text dos with the technician's name & their photograph. They will let you know what may need to be replaced/upgraded but are not pushy. Highly recommend"

— Mary Rowe · 4 weeks ago · Google Reviews
★☆☆☆☆

"Very disappointed with the system they installed in 2020 completely failing in 2025, and both the high price they charge for "labor" to repair it as well along with it taking well over a month to repair (failed 11/21, attempted to repair 12/10 after waiting 3 weeks for a part, and as of 12/26 it is still not repaired). The warranty covers parts for 10 years but not labor, and strategically for them, their labor rat…"

— Casey G · 3 months ago · Google Reviews
★★★★★

"I am leaving a review for my mother Marie C. They were in to service on 1/29/26 on Bennington Dr. She is not able to leave a review because she does not have a google account nor a facebook account but wanted to give recognition to the young man who came out to service her unit. Daniel Medina was absolutely wonderful!!!! He gets an A++++++. She was very satisfied with the customer service as usual from your com…"

— Ahc C · 2 months ago · Google Reviews

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

Pros & cons

Pros
  • High customer satisfaction (4.7★ across 4,240+ reviews)
  • Long-established (43+ years in business)
Cons
  • Not BBB accredited

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
Consider alternatives if
  • You need large-scale commercial work

Contact & hours

📞
🌐
📍
🕒
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Frequently asked questions

What are the pros of Reliant Air Conditioning?
Based on public records and customer reviews: High customer satisfaction (4.7★ across 4,240+ reviews); Long-established (43+ years in business).
What are the cons of Reliant Air Conditioning?
Concerns flagged from public records and reviews: Not BBB accredited.
When should I choose Reliant Air Conditioning?
Choose them if: You need same-day or after-hours service.
When should I consider alternatives to Reliant Air Conditioning?
Consider alternatives if: You need large-scale commercial work.
Is Reliant Air Conditioning BBB accredited?
Reliant Air Conditioning has a BBB rating of A but is not BBB-accredited.
How long has Reliant Air Conditioning been in business?
Reliant Air Conditioning has been operating for 43+ years in Irving, TX.
How can I contact Reliant Air Conditioning?
Call Reliant Air Conditioning at +1-817-831-3950. Address: 3250 W Story Rd #106, Irving, TX 75038, USA.
What does HVAC service typically cost when working with a Irving, TX provider like Reliant Air Conditioning?
AC repair typically runs $120–$545, and full AC system replacement runs $4,550–$11,400 in Irving, Texas. These are area-wide market estimates, not Reliant Air Conditioning's quotes. For an exact price, request a written estimate from Reliant Air Conditioning.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Best for
Reliant Air Conditioning (this company)
4.7★ (4,240+) 43+ A
4.9★ (1,250+) A+
4.8★ (235+) A
4.9★ (230+) 34+ A+

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Profile last updated May 9, 2026.