Bold City Heating & Air

Jacksonville, FL HVAC · #7 of 19 · NATE-certified · 11+ yrs

VOUCHEDSCOREEXCELLENT85/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 11+ years in business BBB C+ NATE-certified Review sentiment: 92/100

At a glance

Google rating
4.9★ from 2,040+ reviews
In business
11+ years
BBB
C+
Services
9 HVAC services
Service area
Jacksonville, FL

Overview

Editorial review

AC repair specialist with many customer reports of fast same-day fixes. Bold City states NATE-certified technicians are on staff. The company notes flat-rate pricing and financing availability on approved credit. Jacksonville's heat and humidity drive heavy summer demand in Duval County. Reviewers mention punctual arrivals and clear explanations during service visits.

Residential AC repair and system replacement across Jacksonville, focused on fast cooling restores. NATE-certified technicians on staff, per their site. Same-day emergency response advertised and flat-rate pricing are noted. Family-owned, operating 10+ years in Northeast Florida.

Vouched Score breakdown — 85/100

Above the Jacksonville, FL HVAC average of 84/100. Ranks #7 of 19 listed HVAC providers in Jacksonville, FL.

BBB Rating 40 3%
Editorial Review 89 42%
Google Rating 97 16%
Review Recency 100 5%
Local Search Rank 58 8%
Review Sentiment 92 14%
Years in Business 50 4%
Google Review Volume 90 8%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Bold City Heating & Air compares to the Jacksonville average

Across 19 vetted hvac providers in Jacksonville, FL.

SignalBold City Heating & AirJacksonville avgDelta
Vouched Score 85/100 84/100 +1 vs avg
Google rating 4.9★ 4.9★ matches city average
Review volume 2,040+ 2,295+ -253 vs avg
Years in business 11+ 30+ -19 vs avg

What customers say

Reviewers praise: punctualityfast diagnosisclear communicationclean job sites
Recent Google reviews
★★★★★

"We got our new Carrier heat pump HVAC system installed today. The team came about 8:30 am and worked continuously till about 3 pm or so. They were friendly and left everything clean. Everything was explained to me including our new smart thermostat. I’m happy to feel comfortable in my home again. I would recommend Bold City."

— Mezzogirl17 · May 1, 2026 · Google Reviews
★★★★★

"Great experience with Bold City Heating and Air and the tech Randy P. From the time I called them back in Nov/Dec25, customer service was always polite, friendly and professional. In 2025, I had them come out for an estimate because my heat/air vents kept getting stuck. Air/heat was working on one level. When the vent would flip, it would heat or cool the opposite level of my home. Finally, had them come out and rep…"

— RC H · Feb 10, 2026 · Google Reviews
★★★★★

"Bold City Heating & Air installed new HVAC system in our home 5 years ago. Our HVAC stopped working on a Friday, during one of the coldest days of the year in Florida. This would mark the first issue with the system since original installation. Saturday, the follow day, Jacob (Service Technician) arrived on time and quickly analyzed our system issue. Today, we experienced the service appointment to replace the part …"

— Jessica Adams · Jan 30, 2026 · Google Reviews
★★★★★

"Cannon did an excellent job with my AC service. He arrived on time, quickly diagnosed the issue, and had everything fixed fast. He was professional, knowledgeable, and took the time to explain what was needed. I really appreciate the efficient service and would definitely recommend the Bold City to anyone needing AC repairs or maintenance."

— Katrina Dvane · Jun 4, 2026 · Google Reviews
★★★★★

"Edwin was top notch. He serviced both of our units and told us about a few things we could do to extend the life expectancy of our AC system. Very personable and just an all around good guy. Keep up the good work Edwin After getting to the additional questions below I want to clarify that this was a covered service call with the maintenance plan and we definitely renewed."

— Charles Pugh · Mar 8, 2026 · Google Reviews
From around the web

"Bold City is ripping people off !Got a Quote to replace a condenser for $435."

— Verified reviewer · BBB

"Bold city just did a wonderful job on my property by the beach! They Installed a new unit and all new ductwork they also installed 2 mini splits."

— Verified reviewer · BBB

"I have used Bold City for my business as well as my families current and previous homes. We had several maintenance items that needed to be taken care of on our previous homes aging system."

— Verified reviewer · BBB

Pros

Verified strengths
  • High Google rating (4.9★ across 2,040+ reviews)
  • Long-established (11+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • NATE-certified technicians
  • Emergency response: same-day
  • Satisfaction guarantee
  • Financing available
  • Flat-rate, upfront pricing
  • Indoor air quality services
  • Mini-split system specialist
  • Specializes in AC repair

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

When to choose them

Choose them if
  • You need AC repair
  • You need indoor air quality work
  • You need AC system replacement
  • You need same-day or after-hours service
  • You want a top-rated provider with substantial review history (4.9★, 2,040+ reviews)

Services

Service area

Jacksonville, FL home

Office: 8400 Baymeadows Way Ste 1, Jacksonville, FL 32256, USA

Neighborhood: 8400 Baymeadows Way Ste 1, Jacksonville, FL 32256, USA

What Bold City Heating & Air publishes about pricing

Maintenance plans

  • Maintenance Plan
    As published: Maintenance Plan
    "…you sign up for our Bold Club Preferred Customer Maintenance Plan, you will receive: - 2 maintenance visits - Free…"
  • Maintenance Club
    As published: Maintenance Club
    "…riority service & parts availability Join Lenny's Maintenance Club Today! Jacksonville’s Best HVAC Company At Bold C…"

Pricing model

  • Upfront pricing
    As published: Upfront pricing
    "…r work, you can depend on us. We believe in clear upfront pricing, no hidden costs, and the highest level of workma…"

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

Frequently asked questions

What are the pros of Bold City Heating & Air?
Based on public records and customer reviews: High Google rating (4.9★ across 2,040+ reviews); Long-established (11+ years in business); NATE-certified technicians; Emergency response: same-day; Satisfaction guarantee; Financing available; Flat-rate, upfront pricing; Indoor air quality services.
When should I choose Bold City Heating & Air?
Choose them if: You need AC repair; You need indoor air quality work; You need AC system replacement; You need same-day or after-hours service; You want a top-rated provider with substantial review history (4.9★, 2,040+ reviews).
What is the Vouched Score for Bold City Heating & Air?
85/100. Top contributing signals: Review Recency 100/100, Google Rating 97/100+ Review Sentiment 92/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
Is Bold City Heating & Air BBB accredited?
Bold City Heating & Air has a BBB rating of C+ but is not BBB-accredited.
How long has Bold City Heating & Air been in business?
Bold City Heating & Air has been operating for 11+ years in Jacksonville, FL.
What does HVAC service typically cost when working with a Jacksonville, FL provider like Bold City Heating & Air?
Heat pump installation typically runs $4,400–$12,350, and AC repair runs $125–$620 in Jacksonville, Florida. These are area-wide market estimates, not Bold City Heating & Air's quotes. For an exact price, request a written estimate from Bold City Heating & Air.
What pricing terms does Bold City Heating & Air publish on their website?
Bold City Heating & Air's website publishes: Maintenance Plan, Upfront pricing. Promotions and plans change — confirm currently-available terms with Bold City Heating & Air before acting.
Does Bold City Heating & Air do AC Repair in Jacksonville, FL?
Yes. Bold City Heating & Air lists AC Repair among its services and serves Jacksonville, FL.
Does Bold City Heating & Air do AC Replacement in Jacksonville, FL?
Yes. Bold City Heating & Air lists AC Replacement among its services and serves Jacksonville, FL.
Does Bold City Heating & Air do HVAC Installation in Jacksonville, FL?
Yes. Bold City Heating & Air lists HVAC Installation among its services and serves Jacksonville, FL.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Bold City Heating & Air (this company)
85/100 4.9★ (2,040+) 11+ C+ Heat Pumps
92/100 4.9★ (5,800+) 60+ 3.1★ Highest Vouched Score
Best for Smart Thermostat Install
Best for Free Estimates
83/100 5.0★ (1,570+) 13+
81/100 4.8★ (750+)

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Profile last updated June 19, 2026.