Bold City Heating & Air
Jacksonville, FL HVAC · #7 of 19 · NATE-certified · 11+ yrs
At a glance
- Google rating
- 4.9★ from 2,040+ reviews
- In business
- 11+ years
- BBB
- C+
- Services
- 9 HVAC services
- Service area
- Jacksonville, FL
Overview
AC repair specialist with many customer reports of fast same-day fixes. Bold City states NATE-certified technicians are on staff. The company notes flat-rate pricing and financing availability on approved credit. Jacksonville's heat and humidity drive heavy summer demand in Duval County. Reviewers mention punctual arrivals and clear explanations during service visits.
Residential AC repair and system replacement across Jacksonville, focused on fast cooling restores. NATE-certified technicians on staff, per their site. Same-day emergency response advertised and flat-rate pricing are noted. Family-owned, operating 10+ years in Northeast Florida.
Vouched Score breakdown — 85/100
Above the Jacksonville, FL HVAC average of 84/100. Ranks #7 of 19 listed HVAC providers in Jacksonville, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Bold City Heating & Air compares to the Jacksonville average
| Signal | Bold City Heating & Air | Jacksonville avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 84/100 | +1 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 2,040+ | 2,295+ | -253 vs avg |
| Years in business | 11+ | 30+ | -19 vs avg |
What customers say
"We got our new Carrier heat pump HVAC system installed today. The team came about 8:30 am and worked continuously till about 3 pm or so. They were friendly and left everything clean. Everything was explained to me including our new smart thermostat. I’m happy to feel comfortable in my home again. I would recommend Bold City."
— Mezzogirl17 · May 1, 2026 · Google Reviews"Great experience with Bold City Heating and Air and the tech Randy P. From the time I called them back in Nov/Dec25, customer service was always polite, friendly and professional. In 2025, I had them come out for an estimate because my heat/air vents kept getting stuck. Air/heat was working on one level. When the vent would flip, it would heat or cool the opposite level of my home. Finally, had them come out and rep…"
— RC H · Feb 10, 2026 · Google Reviews"Bold City Heating & Air installed new HVAC system in our home 5 years ago. Our HVAC stopped working on a Friday, during one of the coldest days of the year in Florida. This would mark the first issue with the system since original installation. Saturday, the follow day, Jacob (Service Technician) arrived on time and quickly analyzed our system issue. Today, we experienced the service appointment to replace the part …"
— Jessica Adams · Jan 30, 2026 · Google Reviews"Cannon did an excellent job with my AC service. He arrived on time, quickly diagnosed the issue, and had everything fixed fast. He was professional, knowledgeable, and took the time to explain what was needed. I really appreciate the efficient service and would definitely recommend the Bold City to anyone needing AC repairs or maintenance."
— Katrina Dvane · Jun 4, 2026 · Google Reviews"Edwin was top notch. He serviced both of our units and told us about a few things we could do to extend the life expectancy of our AC system. Very personable and just an all around good guy. Keep up the good work Edwin After getting to the additional questions below I want to clarify that this was a covered service call with the maintenance plan and we definitely renewed."
— Charles Pugh · Mar 8, 2026 · Google Reviews"Bold City is ripping people off !Got a Quote to replace a condenser for $435."
— Verified reviewer · BBB"Bold city just did a wonderful job on my property by the beach! They Installed a new unit and all new ductwork they also installed 2 mini splits."
— Verified reviewer · BBB"I have used Bold City for my business as well as my families current and previous homes. We had several maintenance items that needed to be taken care of on our previous homes aging system."
— Verified reviewer · BBBPros
- High Google rating (4.9★ across 2,040+ reviews)
- Long-established (11+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: same-day
- Satisfaction guarantee
- Financing available
- Flat-rate, upfront pricing
- Indoor air quality services
- Mini-split system specialist
- Specializes in AC repair
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Failure to respond to 1 complaint(s) filed against business
When to choose them
- You need AC repair
- You need indoor air quality work
- You need AC system replacement
- You need same-day or after-hours service
- You want a top-rated provider with substantial review history (4.9★, 2,040+ reviews)
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Thermostat Installation
Service area
Jacksonville, FL home
What Bold City Heating & Air publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…you sign up for our Bold Club Preferred Customer Maintenance Plan, you will receive: - 2 maintenance visits - Free…" -
Maintenance Club
As published: Maintenance Club"…riority service & parts availability Join Lenny's Maintenance Club Today! Jacksonville’s Best HVAC Company At Bold C…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…r work, you can depend on us. We believe in clear upfront pricing, no hidden costs, and the highest level of workma…"
Guarantees & credentials
- NATE-certified
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Bold City Heating & Air?
When should I choose Bold City Heating & Air?
What is the Vouched Score for Bold City Heating & Air?
Is Bold City Heating & Air BBB accredited?
How long has Bold City Heating & Air been in business?
What does HVAC service typically cost when working with a Jacksonville, FL provider like Bold City Heating & Air?
What pricing terms does Bold City Heating & Air publish on their website?
Does Bold City Heating & Air do AC Repair in Jacksonville, FL?
Does Bold City Heating & Air do AC Replacement in Jacksonville, FL?
Does Bold City Heating & Air do HVAC Installation in Jacksonville, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Bold City Heating & Air (this company) |
85/100 | 4.9★ (2,040+) | 11+ | C+ | — | Heat Pumps |
| 92/100 | 4.9★ (5,800+) | 60+ | — | 3.1★ | Highest Vouched Score Best for Smart Thermostat Install Best for Free Estimates |
|
| 83/100 | 5.0★ (1,570+) | 13+ | — | — | — | |
| 81/100 | 4.8★ (750+) | — | — | — | — |
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Profile last updated June 19, 2026.