Estes Heating and Air-Conditioning, Inc.
Jacksonville, FL HVAC · #15 of 19 · BBB A+ · NATE-certified · 34+ yrs
At a glance
- Google rating
- 4.9★ from 460+ reviews
- In business
- 34+ years
- BBB
- A+
- Services
- 7 HVAC services
- Service area
- Jacksonville, FL
Overview
Estes focuses heavily on residential and commercial AC repair outcomes. The company lists NATE-certified technicians on its site. Estes states 24-hour emergency response availability for Jacksonville calls. The firm reports free estimates and financing options for replacements. Reviewers describe same-day arrivals for emergency calls in Jacksonville's hot, humid climate.
Residential and commercial HVAC services in Jacksonville, with refrigeration and system replacements. NATE-certified technicians are listed on the company website. Estes states 24-hour emergency response for urgent no-heat or no-cool calls. The site advertises free estimates and flexible financing for installations and repairs.
Vouched Score breakdown — 79/100
Jacksonville, FL HVAC average is 84/100. Ranks #15 of 19 listed HVAC providers in Jacksonville, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Estes Heating and Air-Conditioning, Inc. compares to the Jacksonville average
| Signal | Estes Heating and Air-Conditi… | Jacksonville avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 84/100 | -5 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 460+ | 2,295+ | -1834 vs avg |
| Years in business | 34+ | 30+ | +4 vs avg |
What customers say
"I am dissatisfied with the service provided by Estes Heating & Air regarding the commercial freezer repair. While the company initially responded to assess the unit, the overall experience did not meet expectations. Communication was unclear, follow-up was inconsistent, and the information provided regarding services and capabilities appeared misleading. As a result, the issue was not addressed with the level of pro…"
— Matthew Gilbert · Jun 9, 2026 · Google Reviews"I have nothing but good things to say about Estes. My parents and their friends have used Estes and always talked about how professional the employees are and the level of care they put into their work. Now that I am an Estes client, I have experienced that first hand. Joe and his team went above and beyond on my routine AC maintenance."
— James Kerr · Jun 4, 2026 · Google Reviews"Late night call and the guy was here a.s.a.p. Christian was so polite, friendly and very professional. He assessed everything and had us up and running in no time. Estes to the rescue! Many thanks to Larissa for the recommendation and scheduling….. what a great team that provided five star service."
— Rosalind Barnett · May 8, 2026 · Google Reviews"JoJo is the best there is: respectful, kind, and all around expert on the job. Their admin team also always does a great job w/ calling ahead so I'm prepared to meet. Thanks for the routine service today, looking forward to our next visit!"
— Dexter Galang · Jan 16, 2026 · Google Reviews"Long time customer of Estes. If you're fortunate to have Joseph do your onsite work, you can't go wrong...professional, knowledgeable and courteous. Thank you, Joseph! I'll add that, in our experience, any tech that Estes dispatches is great."
— John Trevathan · Mar 26, 2026 · Google Reviews"I highly recommend Estes Heating and Air Conditioning. I had to have a weekend emergency service call because of no heat in this cold weather with toddlers in the house."
— Verified reviewer · BBB"What a great experience! The technician arrived on time, with same day service within a few hours of my call in for help."
— Verified reviewer · BBB"Estes Heating and air is my go to for related, always prompt and efficient They consistently provide great customer service!"
— Verified reviewer · BBBPros & cons
- High Google rating (4.9★ across 460+ reviews)
- Long-established (34+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24-hour
- Financing available
- Free estimates
- Indoor air quality services
- Mini-split system specialist
- Specializes in AC repair
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I am dissatisfied with the service provided by Estes Heating & Air regarding the commercial freezer repair. While the company initially responded to assess the unit, the overall experience did not mee…
When to choose them — and when to consider alternatives
- You need AC repair
- You need commercial HVAC work
- You need indoor air quality work
- You need to finance the work
- Reports of communication gaps or inconsistent follow-up would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Heat Pump Service
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Jacksonville, FL home
What Estes Heating and Air-Conditioning, Inc. publishes about pricing
Pricing model
-
Transparent pricing
As published: Transparent pricing"…urselves on providing fast, reliable service with transparent pricing and a 100% satisfaction guarantee. Plus, we’re av…"
Estimates
-
Free estimates
As published: Free estimates"…241-6727 or fill out our online form to request a free estimate or emergency service. We’re here when you need us…"
Guarantees & credentials
- Licensed and insured
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Estes Heating and Air-Conditioning, Inc.?
When should I choose Estes Heating and Air-Conditioning, Inc.?
When should I consider alternatives to Estes Heating and Air-Conditioning, Inc.?
What is the Vouched Score for Estes Heating and Air-Conditioning, Inc.?
Is Estes Heating and Air-Conditioning, Inc. BBB accredited?
How long has Estes Heating and Air-Conditioning, Inc. been in business?
What does HVAC service typically cost when working with a Jacksonville, FL provider like Estes Heating and Air-Conditioning, Inc.?
What pricing terms does Estes Heating and Air-Conditioning, Inc. publish on their website?
Does Estes Heating and Air-Conditioning, Inc. do AC Repair in Jacksonville, FL?
Does Estes Heating and Air-Conditioning, Inc. do Mini-Split Systems in Jacksonville, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Estes Heating and Air-Conditioning, Inc. (this company) |
79/100 | 4.9★ (460+) | 34+ | A+ | — | — |
| 81/100 | 4.9★ (13,305+) | 52+ | A+ ✓ | 2.7★ | — | |
| 91/100 | 5.0★ (1,430+) | 16+ | — | 4.9★ | Best Authorized Carrier Dealer in Jacksonville | |
| 78/100 | 5.0★ (425+) | 3+ | A+ ✓ | — | — |
Listed in
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Profile last updated June 19, 2026.