IntegrityFirst HVAC
Johnson City, TN HVAC · #3 of 3 · 12+ yrs
At a glance
- Google rating
- 5.0★ from 90+ reviews
- In business
- 12+ years
- Services
- 7 HVAC services
- Service area
- Johnson City, TN
Overview
IntegrityFirst HVAC lists mini-split and heat-pump installations as specialties. IntegrityFirst HVAC reports using Manual J load calculations for accurate sizing. IntegrityFirst HVAC advertises emergency response for no-heat calls. Founded 2014, IntegrityFirst HVAC has 10+ years serving the Tri-Cities. Johnson City's humid summers and older housing stock often require ductwork and heat-pump retrofits.
Residential and commercial HVAC in Johnson City, TN, with mini-split and heat-pump focus. Manual J load calculations are used for equipment sizing, per their site. Emergency response is advertised for urgent repair calls. Free estimates for new installs and financing options are listed on their site.
Vouched Score breakdown — 74/100
Johnson City, TN HVAC average is 79/100. Ranks #3 of 3 listed HVAC providers in Johnson City, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How IntegrityFirst HVAC compares to the Johnson City average
| Signal | IntegrityFirst HVAC | Johnson City avg | Delta |
|---|---|---|---|
| Vouched Score | 74/100 | 79/100 | -5 vs avg |
| Google rating | 5.0★ | 4.9★ | +0.1 vs avg |
| Review volume | 90+ | 555+ | -465 vs avg |
| Years in business | 12+ | 31+ | -19 vs avg |
Pros
- High Google rating (5.0★ across 90+ reviews)
- Long-established (12+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
- Maintenance plans available
- Mini-split system specialist
- Specializes in mini split
When to choose them — and when to consider alternatives
- You need to finance the work
- You prefer a family-owned operation
- You want a BBB-rated firm specifically
Services
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Heat Pump Service
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Johnson City, TN home
What IntegrityFirst HVAC publishes about pricing
Maintenance plans
-
maintenance plan
As published: maintenance plan"…D OUR REVIEWS Want to learn more about our annual maintenance plan? Contact us for details! CONTACT US Want to learn…"
Estimates
-
Free estimates
As published: Free estimates"…with a 5-star Google rating. Read More We provide free estimates on all new installs! REQUEST A QUOTE We provide f…"
Guarantees & credentials
- Licensed and bonded
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of IntegrityFirst HVAC?
When should I choose IntegrityFirst HVAC?
When should I consider alternatives to IntegrityFirst HVAC?
What is the Vouched Score for IntegrityFirst HVAC?
How long has IntegrityFirst HVAC been in business?
What does HVAC service typically cost when working with a Johnson City, TN provider like IntegrityFirst HVAC?
What pricing terms does IntegrityFirst HVAC publish on their website?
Does IntegrityFirst HVAC do Mini-Split Systems in Johnson City, TN?
Does IntegrityFirst HVAC do AC Replacement in Johnson City, TN?
Does IntegrityFirst HVAC do Heat Pump Service in Johnson City, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
IntegrityFirst HVAC (this company) |
74/100 | 5.0★ (90+) | 12+ | — | — | Heat Pumps |
| 82/100 | 4.9★ (350+) | 23+ | — | — | Best for New System Installation | |
| 80/100 | 4.8★ (1,230+) | 57+ | — | 3.3★ | — |
Listed in
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Profile last updated July 6, 2026.