The Furnace Guy, Inc.
Kalamazoo, MI HVAC · #5 of 4 · 22+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 22+ years in business
Review sentiment: 68/100
Overview
Mini-split expertise leads their service mix, with Daikin installs noted on the website. The Furnace Guy, Inc. reports 24/7 emergency response for urgent no-heat calls. The company lists operations since 2004, reflecting 20+ years local experience. Kalamazoo winters make reliable heating essential, and older homes here often need customized retrofit work.
Residential HVAC installations and emergency repairs serving Kalamazoo and Portage. Family-owned since 2004 and operating 20+ years. Availability: the site lists 24/7 emergency response and same-day service. Mini-split installs: page and testimonials reference Daikin ductless work and weekend warranty follow-ups.
Score breakdown
Kalamazoo, MI HVAC average is 80/100. Ranks #5 of 4 listed HVAC providers in Kalamazoo, MI.
Editorial Review
57
46%
Google Rating
80
17%
Local Search Rank
25
9%
Review Sentiment
68
15%
Years in Business
70
4%
Review Volume
53
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
vs. Kalamazoo average
| Signal | The Furnace Guy, Inc. | Kalamazoo avg | Delta |
|---|---|---|---|
| Vouched Score | 60/100 | 80/100 | -20 vs avg |
| Google rating | 4.4★ | 4.8★ | -0.4 vs avg |
| Review volume | 85+ | 380+ | -293 vs avg |
| Years in business | 22+ | 45+ | -23 vs avg |
What customers say
Where they stand on this page:
Lowest rating on this page (4.4★ vs page best 5.0★)
Reviewers praise:
fast emergency responsethorough installationsDaikin mini-split serviceresponsive follow-up
Pros & cons
Pros
Strengths
- Long-established (22+ years in business)
Cons
- Mixed customer sentiment (score 68/100)
When to choose them
- You value a long-tenured local operator (22+ years in business)
Services
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Kalamazoo, MIhome
Contact & hours
📞
🌐
✉️
📍
🕒
Call for hours
Frequently asked questions
What are the pros of The Furnace Guy, Inc.?
Based on public records and customer reviews: Long-established (22+ years in business); Emergency response: 24/7; Specializes in mini split.
What are the cons of The Furnace Guy, Inc.?
Concerns flagged from public records and reviews: Mixed customer sentiment (score 68/100).
When should I choose The Furnace Guy, Inc.?
Choose them if: You value a long-tenured local operator (22+ years in business).
What is the Vouched Score for The Furnace Guy, Inc.?
60/100. Top contributing signals: Google Rating 80/100, Years In Business 70/100+ Review Sentiment 68/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has The Furnace Guy, Inc. been in business?
The Furnace Guy, Inc. has been operating for 22+ years in Kalamazoo, MI.
How can I contact The Furnace Guy, Inc.?
Call The Furnace Guy, Inc. at +1-269-544-0904. Address: 9536 Stadium Dr, Kalamazoo, MI 49009, USA.
What does HVAC service typically cost when working with a Kalamazoo, MI provider like The Furnace Guy, Inc.?
AC repair typically runs $145–$620, and full AC system replacement runs $5,250–$12,400 in Kalamazoo, Michigan. These are area-wide market estimates, not The Furnace Guy, Inc.'s quotes. For an exact price, request a written estimate from The Furnace Guy, Inc..
Does The Furnace Guy, Inc. do Mini-Split Systems in Kalamazoo, MI?
Yes. The Furnace Guy, Inc. lists Mini-Split Systems among its services and serves Kalamazoo, MI. Call +1-269-544-0904 for a quote.
Does The Furnace Guy, Inc. do AC Repair in Kalamazoo, MI?
Yes. The Furnace Guy, Inc. lists AC Repair among its services and serves Kalamazoo, MI. Call +1-269-544-0904 for a quote.
Does The Furnace Guy, Inc. do HVAC Installation in Kalamazoo, MI?
Yes. The Furnace Guy, Inc. lists HVAC Installation among its services and serves Kalamazoo, MI. Call +1-269-544-0904 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | |
|---|---|---|---|
The Furnace Guy, Inc. (this company) |
60/100 | 4.4★ (85+) | 22+ |
Bartholomew Heating and Cooling Inc ⭐ AC Replacement · ⭐ NATE-Certified Team |
77/100 | 4.9★ (95+) | 71+ |
| 69/100 | 4.8★ (110+) | 30+ | |
Suburban Heating & Air Conditioning ⭐ Highest Vouched Score · ⭐ Best for Free Estimates |
89/100 | 4.9★ (755+) | 50+ |
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Profile last updated July 26, 2026.