McLain Heating, Cooling, and Electrical
Kingsport, TN HVAC · #1 of 9 · NATE-certified · 37+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 480+ reviews
- In business
- 37+ years
- Yelp
- 2.8★ from 5 reviews
- Services
- 7 HVAC services
- Service area
- Kingsport, TN
Overview
Editorial review
ac repair specialization supported by hundreds of local service calls and installations. Manufacturer dealer relationships include Mitsubishi and Lennox partnerships. McLain Heating, Cooling, and Electrical traces local roots back 35+ years in Kingsport. Technicians are NATE-certified per the company site. Local summers and mountain winters make rapid AC and heat pump response important here.
Full-service HVAC and electrical company serving Kingsport and the Tri-Cities for repairs and replacements. Manufacturer Dealer: Mitsubishi Diamond Dealer and Lennox Diamond Dealer. NATE-certified technicians per the company site. Emergency response advertised as 24/7 and financing available for larger replacements.
Vouched Score breakdown — 83/100
Above the Kingsport, TN HVAC average of 71/100. Ranks #1 of 9 listed HVAC providers in Kingsport, TN.
Editorial Review
79
44%
Yelp Rating
45
3%
Google Rating
97
16%
Local Search Rank
91
9%
Review Sentiment
85
14%
Years in Business
100
4%
Google Review Volume
73
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How McLain Heating, Cooling, and Electrical compares to the Kingsport average
| Signal | McLain Heating, Cooling, and … | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 83/100 | 71/100 | +12 vs avg |
| Google rating | 4.9★ | 4.7★ | +0.2 vs avg |
| Review volume | 480+ | 615+ | -134 vs avg |
| Years in business | 37+ | 39+ | -2 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 480+ reviews)
- Long-established (37+ years in business)
Self-reported on their website — not independently verified.
- Authorized York Diamond Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Indoor air quality services
- Mini-split system specialist
- Specializes in AC repair
fast emergency responsepunctualityknowledgeable techniciansthorough diagnostics
Cons
- Lower Yelp rating than Google (2.8★ vs 4.9★)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need mini-split installation
- You need AC repair
- You need heat pump installation
- You need to finance the work
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Kingsport, TN home
What McLain Heating, Cooling, and Electrical publishes about pricing
Financing
-
Financing available
As published: Financing available"…pair Commercial HVAC Indoor Air Quality Resources Financing Available Maintenance Plans Service Areas Book online Exper…" -
0% financing
As published: 0% financing"…regardless of their current financial situation. 0% Interest Options Extended Terms Quick Approval Multiple Cr…"
Guarantees & credentials
- Licensed electricians
- Licensed
- State licensed technicians
- Fully insured
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of McLain Heating, Cooling, and Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 480+ reviews); Long-established (37+ years in business); Authorized York Diamond Dealer; NATE-certified technicians; Emergency response: 24/7; Financing available; Indoor air quality services; Mini-split system specialist.
What are the cons of McLain Heating, Cooling, and Electrical?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.8★ vs 4.9★).
When should I choose McLain Heating, Cooling, and Electrical?
Choose them if: You need mini-split installation; You need AC repair; You need heat pump installation; You need to finance the work.
When should I consider alternatives to McLain Heating, Cooling, and Electrical?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for McLain Heating, Cooling, and Electrical?
83/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Position 91/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has McLain Heating, Cooling, and Electrical been in business?
McLain Heating, Cooling, and Electrical has been operating for 37+ years in Kingsport, TN.
What does HVAC service typically cost when working with a Kingsport, TN provider like McLain Heating, Cooling, and Electrical?
Heat pump installation typically runs $4,050–$11,700, and AC repair runs $120–$525 in Kingsport, Tennessee. These are area-wide market estimates, not McLain Heating, Cooling, and Electrical's quotes. For an exact price, request a written estimate from McLain Heating, Cooling, and Electrical.
What pricing terms does McLain Heating, Cooling, and Electrical publish on their website?
McLain Heating, Cooling, and Electrical's website publishes: Financing available. Promotions and plans change — confirm currently-available terms with McLain Heating, Cooling, and Electrical before acting.
Does McLain Heating, Cooling, and Electrical do AC Repair in Kingsport, TN?
Yes. McLain Heating, Cooling, and Electrical lists AC Repair among its services and serves Kingsport, TN.
Does McLain Heating, Cooling, and Electrical do AC Replacement in Kingsport, TN?
Yes. McLain Heating, Cooling, and Electrical lists AC Replacement among its services and serves Kingsport, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
McLain Heating, Cooling, and Electrical (this company) |
83/100 | 4.9★ (480+) | 37+ | — | 2.8★ | Highest Vouched Score New System Installation Heat Pumps |
| 60/100 | 4.0★ (165+) | 33+ | — | 3.7★ | — | |
| 75/100 | 5.0★ (70+) | 30+ | — | — | — | |
| 69/100 | 4.7★ (130+) | — | — | 3.7★ | — |
Listed in
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Profile last updated July 6, 2026.