Cates Heating & Cooling Home of The Lifetime Labor Warranty
Lenexa, KS HVAC · #1 of 4 · 53+ yrs
Cates Heating & Cooling Home of The Lifetime Labor Warranty as a HVAC provider
Lenexa, KS HVAC · #1 of 4 · 53+ yrs
Cates leads with high-volume AC repair and replacement work across the Kansas City metro.
Full-service HVAC contractor serving Lenexa and the Kansas City metro, for residential and commercial properties.
| Signal | Cates Heating & Cooling Home … | Lenexa avg | Delta |
|---|---|---|---|
| Vouched Score | 87/100 | 81/100 | +6 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 580+ | 1,165+ | -583 vs avg |
| Years in business | 53+ | 51+ | +2 vs avg |
- High Google rating (4.8★ across 580+ reviews)
- Long-established (53+ years in business)
- Authorized Carrier Authorized Dealer
- Emergency response: same-day
- 20-Year labor warranty
- Financing available
- Free estimates
- Specializes in AC repair
- You need AC system replacement
- You need heat pump installation
- You need mini-split installation
- You need same-day or after-hours service
- You have a commercial property
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Cates Heating & Cooling Home of The Lifetime Labor Warranty (this company) |
87/100 | 4.8★ (580+) | 53+ | — | — | Carrier Dealer in Lenexa Labor Warranty |
| 74/100 | 4.9★ (150+) | 25+ | — | — | Best for Furnace Repair | |
| 80/100 | 4.8★ (695+) | 52+ | — | — | — | |
| 84/100 | 4.9★ (3,225+) | 75+ | — | — | Best for Honest Diagnosis |
Company-wide signals
True across every category below.
Same-day emergency response is stated on the company website. Cates advertises a 20-year labor warranty. Carrier Dealer of the Year 2021 appears on their awards list. Founded in 1973, Cates shows 50+ years local tenure. Review excerpts note technician arrival notifications and clear work photos.
Choose them for Emergency AC Repair if
- You need same-day AC repair
- You need after-hours AC repair
- You need commercial emergency AC repair
Cates notes a Carrier Dealer award from 2021 for dealer performance. The company states a 20-year labor warranty on covered work. The business reports same-day emergency response for no-cooling calls. Cates says it offers 48 months 0% financing on qualifying systems. Founded in 1973, they list five decades of local service in Kansas City summers.
Choose them for AC Repair if
- You need AC capacitor & electrical repair
- You need AC tune-up & maintenance
- You need commercial AC repair
Ducted heat-pump installation is a named specialization on Cates's site. Cates lists a 50+ year company history in Kansas. Lenexa homeowners face cold Midwest winters where proper heat-pump sizing matters. The website advertises a 20-year labor warranty and 48-month financing options. Review snippets note appointment reminders and photo ID sent before visits.
Choose them for Heat Pump Installation if
- You need heat pump replacement
Cates Heating & Cooling highlights furnace replacement and full-system changeouts with detailed offerings. The company notes a Carrier Dealer of the Year 2021 award on its site. Founded in 1973, Cates reports 50+ years serving the Kansas City metro. Lenexa's cold winters make reliable gas-furnace response important; Cates states same-day emergency service. Cates advertises a 20-year labor warranty on installations. The company lists 48 months 0% financing on qualified systems.
Choose them for Furnace Replacement if
- You need same-day furnace replacement
- You need furnace + AC system replacement
Mini-split work: site content highlights ductless mini-split installation experience. Labor warranty: the site advertises a 20-Year labor warranty. Financing: advertises 48 months 0% finance for qualified systems. Local climate note: Kansas City summers bring humid heat that favors right-sized mini-splits. Customer interaction: reviewers note technician arrival notices and photo IDs sent before visits.
AC replacement and full-system changeouts are listed on Cates Heating & Cooling's site.
Choose them for AC Replacement if
- You need same-day AC replacement
- You need AC + furnace system replacement
Cates lists furnace repair and diagnostics with part-level troubleshooting and repairs. The company advertises a 20-year labor warranty. Cates notes same-day emergency response for Kansas City metro no-heat calls. The company won Carrier Dealer of the Year in 2021. Cates traces roots to 1973 and operates in Lenexa-area winter conditions.
Choose them for Furnace Repair if
- You need no-heat / emergency furnace repair
- You need furnace heat exchanger replacement
- You need furnace tune-up & maintenance
Ventilation work lists ERV/HRV systems and whole-home humidity control options. Cates advertises a 20-year labor warranty. The company notes 48 months 0% financing on qualified systems. Lenexa homeowners face humid summers and seasonal allergies in Kansas City. Reviewers note technician punctuality and appointment reminders.
What customers say
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Published pricing
Maintenance plans
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Comfort Plan
As published: Comfort Plan"…ce for several years now. I’m a member of their “”Comfort Plan”, which I get both a AC & furnace preventitivr ma…" -
maintenance program
As published: maintenance program"…e, and honest and I feel much better with our new maintenance program. 6 stars if I could. Larry F. We had a very good…"
Estimates
-
Free estimates
As published: Free estimates"…ced. TAKE THE SURVEY NOW Schedule Your Service or FREE Estimate Today Our expert technicians service any brand. S…"
Guarantees & credentials
- 20 year warranty
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
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What does HVAC service typically cost when working with a Lenexa, KS provider like Cates Heating & Cooling Home of The Lifetime Labor Warranty?
What pricing terms does Cates Heating & Cooling Home of The Lifetime Labor Warranty publish on their website?
Does Cates Heating & Cooling Home of The Lifetime Labor Warranty do AC Repair in Lenexa, KS?
Does Cates Heating & Cooling Home of The Lifetime Labor Warranty do AC Replacement in Lenexa, KS?
Does Cates Heating & Cooling Home of The Lifetime Labor Warranty do HVAC Installation in Lenexa, KS?
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Profile last updated July 22, 2026.