Action Air Plumbing & Septic
Lubbock, TX HVAC · #4 of 15 · 40+ yrs
At a glance
- Google rating
- 4.9★ from 1,420+ reviews
- In business
- 40+ years
- Services
- 6 HVAC services
- Service area
- Lubbock, TX
- Phone
- +1-806-214-2722
Overview
Action Air Plumbing & Septic specializes in comprehensive HVAC repairs and installations for Lubbock homeowners. Two generations of family ownership drive their commitment to detail and customer education during every service visit. Technicians frequently identify hidden issues, such as HVAC mold growth, providing clear options for remediation. Their team maintains consistent performance throughout the challenging West Texas climate, ensuring reliable system operation during extreme temperature shifts. Clients consistently highlight the professional communication and efficiency of their installation crews.
Action Air Plumbing & Septic provides expert heating and cooling services to the Lubbock community. Operating since 1985, this family-owned business offers a wide array of HVAC solutions, including system installations and comprehensive maintenance plans. Their team states they provide transparent, honest service to ensure home comfort throughout the year. They offer financing options to assist with system replacements and upgrades.
Vouched Score breakdown — 88/100
Above the Lubbock, TX HVAC average of 82/100. Ranks #4 of 15 listed HVAC providers in Lubbock, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Action Air Plumbing & Septic compares to the Lubbock average
| Signal | Action Air Plumbing & Septic | Lubbock avg | Delta |
|---|---|---|---|
| Vouched Score | 88/100 | 76/100 | +12 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,420+ | 665+ | +757 vs avg |
| Years in business | 40+ | 30+ | +10 vs avg |
What customers say
"The guys at Action Air and Plumbing are fantastic! I cannot say enough good things about this company. I will be recommending them to all my friends in the area. Wonderful service and care with my home. The work necessary was extensive, but they carried it out with efficiency and skill. They went above and beyond their duty, and I knew my home was in great hands the entire time."
— Hilary Greiner · Feb 26, 2026 · Google Reviews"Adrian Z. was so great to walk me through all my options. He actually found mold growing in our HVAC and guided me on what would work best for us. The next day, Juan C & Zeus came out and worked efficiently and walked us through the system. I would recommend this business over and over again and a homeowner and Lubbock Realtor!"
— Jessica Gilbert · Mar 4, 2026 · Google Reviews"Juan fixed my HVAC system and a few other repairs I was unaware that needed fixing! He arrived right on time and quickly fixed all the issues he saw. He carefully explained the issues he was seeing in a way I (who has no knowledge of these kind of things) could understand which made a huge difference in the service. I really appreciate the hard work, care, and consideration that was put in during the service, the ex…"
— Emily Brown · Feb 24, 2026 · Google Reviews"I am really pleased with how professional John was. He was very calm, detailed, knowledgeable, and trustworthy. He and his crew took good care of my plumbing issue. I’m grateful. I would give five stars to the entire team at Action Plumbing."
— Jeong-Hee Kim · Mar 7, 2026 · Google Reviews"Ryan and John did an excellent job and were very efficient, friendly, and knowledgeable. This company is excellent and I see the reason for their rating. From start to finish, customer service and communication with the after hours/office people to the technicians and installation was top notch as well as all the services/plans they offer. They got us back and running in no time especially with the winter storm appr…"
— Kevin Velez · Jan 23, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 1,420+ reviews)
- Long-established (40+ years in business)
Self-reported on their website — not independently verified.
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
When to choose them — and when to consider alternatives
- You need furnace repair
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 1,420+ reviews)
- You value a long-tenured local operator (40+ years in business)
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Lubbock, TX home
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of Action Air Plumbing & Septic?
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When should I consider alternatives to Action Air Plumbing & Septic?
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How long has Action Air Plumbing & Septic been in business?
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What does HVAC service typically cost when working with a Lubbock, TX provider like Action Air Plumbing & Septic?
Does Action Air Plumbing & Septic do AC Repair in Lubbock, TX?
Does Action Air Plumbing & Septic do AC Replacement in Lubbock, TX?
Does Action Air Plumbing & Septic do Furnace Repair in Lubbock, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Action Air Plumbing & Septic (this company) |
88/100 | 4.9★ (1,420+) | 40+ | — | — | — |
| 57/100 | 4.6★ (90+) | 4+ | C+ | — | — | |
| 85/100 | 4.7★ (500+) | 54+ | A+ ✓ | — | — | |
| 84/100 | 4.9★ (720+) | 10+ | — | — | — |
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Profile last updated May 14, 2026.