Magic Touch Mechanical
Mesa, AZ HVAC · #13 of 18 · BBB A+ Accredited · 29+ yrs
At a glance
- Google rating
- 4.7★ from 730+ reviews
- In business
- 29+ years
- BBB
- A+ accredited
- Services
- 7 HVAC services
- Service area
- Mesa, AZ
- Phone
- +1-480-855-8789
Overview
Magic Touch Mechanical specializes in fireplace and fire pit restoration alongside comprehensive HVAC services. Multiple reviewers highlight successful gas fireplace repairs and detailed safety inspections performed by their technical team. Serving the Valley since 1997, they bring extensive experience to local Mesa housing stock. Their technicians routinely manage complex retrofits, including Bosch system installations and ductwork modifications. Homeowners appreciate the clear communication regarding repair options and project costs provided during service visits.
Magic Touch Mechanical provides HVAC and fireplace services throughout the Phoenix metro area. This company reports 25+ years of experience in the Valley, specializing in both indoor climate control and outdoor fire features. They list Bosch equipment among their installation offerings and perform ductwork testing to optimize system performance. Their team advertises a satisfaction guarantee for all completed work.
Vouched Score breakdown — 80/100
Mesa, AZ HVAC average is 83/100. Ranks #13 of 18 listed HVAC providers in Mesa, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Magic Touch Mechanical compares to the Mesa average
| Signal | Magic Touch Mechanical | Mesa avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 83/100 | -3 vs avg |
| Google rating | 4.7★ | 4.9★ | -0.2 vs avg |
| Review volume | 730+ | 1,310+ | -577 vs avg |
| Years in business | 29+ | 23+ | +6 vs avg |
What customers say
"Excellent communication and fair pricing. I had Magic (Technician Sean) come out to inspect my gas fireplace before I use for the first time and make safety checks. Sean inspected it and showed how to use it properly. I am very happy with the service and peace of mind. I highly recommend and will use again."
— Pepsi Rodarte · Nov 1, 2025 · Google Reviews"I was scammed. The tech showed up to repair my gas fire pit and never took anything apart or looked into a single thing but charged me $139. The charge was supposed to be for a diagnosis which he never did and no diagnosis was determined. He walked around the yard and took pics of the outside of the firepit without removing a single thing and went to his truck to what he said was “ make some calls”. He came back 15-…"
— Dirt Shaker · Nov 4, 2025 · Google Reviews"My outdoor fireplace needed repair after 7 years. Dave came out assessed the situation and gave me a few options for repair and cost. Explained it all very well, so I understood what he was telling me about the needed repair, why and the cost and expected end results. When he returned he efficiently and thoroughly cleaned and repaired my fireplace explained what he did, which for an older lady it was nice to be tre…"
— Stephanie Lacenski · Jan 20, 2026 · Google Reviews"My wife and I contacted Magic Touch to fix our fire pit. Unfortunately, the project was much more involved than originally expected, but Magic Touch fixed the issues at a fair price. Our technician, Max, was a stellar representative of the company. He was honest, professional, knowledgeable , and a VERY hard worker. We highly recommend!"
— Bert Hilliard · Jan 30, 2026 · Google Reviews"David at The Fire Place by Magic Touch was outstanding from start to finish. His professionalism and experience were obvious right away—he quickly diagnosed the problem with our gas fireplace and had it completely fixed within 24 hours. He made sure everything was safe and showed real care for proper maintenance. The customer service was truly first class. If you want someone who knows their craft and genuinely care…"
— Natalie Stewart · Oct 16, 2025 · Google Reviews"From heat pump installation, through years of maintenance and service, have had nothing but positive experiences with honest work and fair pricing."
— Verified reviewer · BBB"We had , from Magic Touch Mechanical at our home yesterday to service our ac/heating unit. He did a great job and had us back up and running in no time."
— Verified reviewer · BBB"They replaced my 46 yr old whirlpool AC with a Bosch unit and revised our ducting to cool down the kitchen which wasnt getting enough cool air. All went well and the install was completed in one long day."
— Verified reviewer · BBBPros & cons
- High Google rating (4.7★ across 730+ reviews)
- Long-established (29+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in fireplace repair
- Specializes in fireplace service
- 7 BBB complaints in the past 3 years
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I was scammed. The tech showed up to repair my gas fire pit and never took anything apart or looked into a single thing but charged me $139. The charge was supposed to be for a diagnosis which he neve…
When to choose them — and when to consider alternatives
- You need to finance the work
- You want a top-rated provider with substantial review history (4.7★, 730+ reviews)
- You value a long-tenured local operator (29+ years in business)
- Reports of diagnostic service disputes would be a deal-breaker for you
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Heat Pump Service
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
Service area
Mesa, AZ home
Contact & hours
| Daily | 7:00 AM – 7:00 PM |
|---|
Frequently asked questions
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Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Magic Touch Mechanical (this company) |
80/100 | 4.7★ (730+) | 29+ | A+ ✓ | — | — |
| 80/100 | 4.9★ (160+) | 24+ | A+ ✓ | — | — | |
| 75/100 | 4.9★ (235+) | 9+ | A+ | — | — | |
| 79/100 | 4.9★ (280+) | 9+ | — | — | — |
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Profile last updated May 15, 2026.