HERO Heating and Air
Mt Pleasant, SC HVAC · #2 of 5 · 30+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 855+ reviews
- In business
- 30+ years
- Yelp
- 2.8★ from 8 reviews
- Services
- 8 HVAC services
- Service area
- Mt Pleasant, SC + 1 nearby
Overview
Editorial review
Hero Heating and Air is known locally for rapid cooling repairs and emergency responses. The company reports over 30 years serving Charleston-area homeowners. Mount Pleasant's coastal humidity makes dependable AC repairs especially critical here. Multiple reviewers describe timely arrivals and same-day cooling repairs restoring comfort quickly.
Residential HVAC contractor serving Mount Pleasant and the Low Country, focused on cooling and emergency repairs. Years in Business: 30+ in the Charleston area, per their site. Emergency Response: advertises 24/7 emergency service and same-day availability on the website. Financing available and a maintenance plan advertised at $195/year for priority service.
Vouched Score breakdown — 80/100
Above the Mt Pleasant, SC HVAC average of 79/100. Ranks #2 of 5 listed HVAC providers in Mt Pleasant, SC.
Editorial Review
79
44%
Yelp Rating
45
3%
Google Rating
97
16%
Local Search Rank
61
9%
Review Sentiment
80
14%
Years in Business
100
4%
Google Review Volume
79
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How HERO Heating and Air compares to the Mt Pleasant average
| Signal | HERO Heating and Air | Mt Pleasant avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 79/100 | +1 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 855+ | 675+ | +179 vs avg |
| Years in business | 30+ | 30+ | matches city average |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.8★ vs page best 4.4★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 855+ reviews)
- Long-established (30+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Specializes in AC repair
punctualityclear communicationfast emergency responsetransparent pricing
Cons
- Lower Yelp rating than Google (2.8★ vs 4.9★)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You need to finance the work
- You have a commercial property
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 855+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Mt Pleasant, SC home · Mount Pleasant, SC 1 mi
What HERO Heating and Air publishes about pricing
HOME ABOUT MAINTENANCE PLAN HVAC SERVICES AIR CONDITIONING AC REPAIR AC MAINTENANCE AC INSTALLATION & REPLACEMENT HEATING HEATING MAINTENACE HEATING REPAIR HEATING INSTALLATION & REPLACEMENT INDOOR AIR QUALITY PROPERTY MANAGEMENT PLUMBING PLUMBING & GAS REPAIRS TOILET REPAIR SINK REPAIR SHOWER REPAIR WATER HEATER REPAIR & REPLACEMENT GAS REPAIR CLOGGED DRAIN LINES FINANCING CAREERS REVIEWS CHARLESTON AREA HVAC & PLUMBING Dependable Services in The Low Country [OR] Quick Links Home About Maintena
Contact & hours
Frequently asked questions
What are the pros of HERO Heating and Air?
Based on public records and customer reviews: High Google rating (4.9★ across 855+ reviews); Long-established (30+ years in business); Emergency response: 24/7; Financing available; Specializes in AC repair.
What are the cons of HERO Heating and Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.8★ vs 4.9★).
When should I choose HERO Heating and Air?
Choose them if: You need same-day or after-hours service; You need to finance the work; You have a commercial property; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 855+ reviews).
When should I consider alternatives to HERO Heating and Air?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for HERO Heating and Air?
80/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 80/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has HERO Heating and Air been in business?
HERO Heating and Air has been operating for 30+ years in Mt Pleasant, SC.
What does HVAC service typically cost when working with a Mt Pleasant, SC provider like HERO Heating and Air?
Furnace repair typically runs $125–$740, and AC repair runs $125–$535 in Mt Pleasant, South Carolina. These are area-wide market estimates, not HERO Heating and Air's quotes. For an exact price, request a written estimate from HERO Heating and Air.
What pricing terms does HERO Heating and Air publish on their website?
HERO Heating and Air's website publishes: MAINTENANCE PLAN. Promotions and plans change — confirm currently-available terms with HERO Heating and Air before acting.
Does HERO Heating and Air do AC Repair in Mt Pleasant, SC?
Yes. HERO Heating and Air lists AC Repair among its services and serves Mt Pleasant, SC and Mount Pleasant, SC.
Does HERO Heating and Air do AC Replacement in Mt Pleasant, SC?
Yes. HERO Heating and Air lists AC Replacement among its services and serves Mt Pleasant, SC and Mount Pleasant, SC.
Listed in
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Profile last updated June 26, 2026.