Big Rock HVAC Services
North Little Rock, AR HVAC · #4 of 4
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Review sentiment: 92/100
At a glance
- Google rating
- 4.9★ from 85+ reviews
- Services
- 5 HVAC services
- Service area
- North Little Rock, AR
- Phone
- +1-501-529-9830
Overview
Editorial review
Big Rock HVAC Services advertises emergency service availability. The company lists free estimates and free service calls on its homepage. Big Rock notes financing options for larger replacements. North Little Rock homeowners face hot summers, and the site emphasizes fast cooling response. Review snippets describe knowledgeable technicians and timely arrivals for commercial and residential work.
Full-service HVAC contractor serving Pulaski, Saline, Faulkner, and Garland counties. Free estimates and free service calls are advertised on the company website. Emergency service available, advertised as 24/7.
Vouched Score breakdown — 74/100
North Little Rock, AR HVAC average is 77/100. Ranks #4 of 4 listed HVAC providers in North Little Rock, AR.
Editorial Review
64
48%
Google Rating
97
18%
Local Search Rank
78
10%
Review Sentiment
92
16%
Google Review Volume
53
10%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Big Rock HVAC Services compares to the North Little Rock average
| Signal | Big Rock HVAC Services | North Little Rock avg | Delta |
|---|---|---|---|
| Vouched Score | 74/100 | 77/100 | -3 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 85+ | 255+ | -170 vs avg |
What customers say
Where they stand on this page:
Only listed provider advertising background-verified technicians
Reviewers praise:
fast responseon-time arrivalsdetailed explanationscommercial property service
Pros
Verified strengths
- High Google rating (4.9★ across 85+ reviews)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Financing available
- Free estimates
When to choose them — and when to consider alternatives
Choose them if
- You need to finance the work
- You prefer a family-owned operation
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Guarantees & credentials
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📞
🌐
✉️
📍
🕒
24/7 emergency service
Frequently asked questions
What are the pros of Big Rock HVAC Services?
Based on public records and customer reviews: High Google rating (4.9★ across 85+ reviews); Background-verified team; Emergency response: 24/7; Financing available; Free estimates.
When should I choose Big Rock HVAC Services?
Choose them if: You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to Big Rock HVAC Services?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Big Rock HVAC Services?
74/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 92/100, Google Position 78/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How can I contact Big Rock HVAC Services?
Call Big Rock HVAC Services at +1-501-529-9830. Address: 10 Collins Industrial Pl Suite 2A, North Little Rock, AR 72113, USA.
What does HVAC service typically cost when working with a North Little Rock, AR provider like Big Rock HVAC Services?
AC repair typically runs $110–$480, and full AC system replacement runs $4,050–$9,600 in North Little Rock, Arkansas. These are area-wide market estimates, not Big Rock HVAC Services's quotes. For an exact price, request a written estimate from Big Rock HVAC Services.
What pricing terms does Big Rock HVAC Services publish on their website?
Big Rock HVAC Services's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Big Rock HVAC Services before acting.
Does Big Rock HVAC Services do AC Repair in North Little Rock, AR?
Yes. Big Rock HVAC Services lists AC Repair among its services and serves North Little Rock, AR. Call +1-501-529-9830 for a quote.
Does Big Rock HVAC Services do AC Replacement in North Little Rock, AR?
Yes. Big Rock HVAC Services lists AC Replacement among its services and serves North Little Rock, AR. Call +1-501-529-9830 for a quote.
Does Big Rock HVAC Services do HVAC Installation in North Little Rock, AR?
Yes. Big Rock HVAC Services lists HVAC Installation among its services and serves North Little Rock, AR. Call +1-501-529-9830 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Big Rock HVAC Services (this company) |
74/100 | 4.9★ (85+) | — | — | — | — |
| 78/100 | 4.9★ (85+) | 70+ | — | — | — | |
| 85/100 | 4.7★ (675+) | 47+ | — | — | Best for Furnace Repair Best for Heat Pumps Best for Smart Thermostat Install |
|
| 77/100 | 4.9★ (205+) | 25+ | — | — | Best for Mini-Splits / Ductless Best for Ductwork & Sealing |
Listed in
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Profile last updated July 14, 2026.