Duncan's Air Conditioning & Heating

Orlando, FL HVAC · #11 of 13 · 18+ yrs

VOUCHEDSCOREGOOD78/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 18+ years in business Review sentiment: 88/100

At a glance

Google rating
4.8★ from 365+ reviews
In business
18+ years
Services
8 HVAC services
Service area
Orlando, FL

Overview

Editorial review

Duncan's lists same-day AC repair and emergency responsiveness on its site. The company advertises Trane Comfort Specialist dealer status. The team notes experience with SEER2 efficiency and high-efficiency system installs. Orlando's humidity and summer heat make fast diagnostics important for local homes. Recent reviews praise thorough diagnostics and prompt parts sourcing.

Full-service HVAC company in Orlando focusing on Trane systems and same-day AC repairs. Trane Comfort Specialist status is listed on their site. Emergency Response: same-day service is advertised across Central Florida. Financing options and free replacement estimates are also promoted on the website.

Vouched Score breakdown — 78/100

Orlando, FL HVAC average is 83/100. Ranks #11 of 13 listed HVAC providers in Orlando, FL.

Editorial Review 78 43%
Google Rating 93 16%
Review Recency 100 5%
Local Search Rank 30 9%
Review Sentiment 88 14%
Years in Business 70 4%
Google Review Volume 69 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Duncan's Air Conditioning & Heating compares to the Orlando average

Across 13 vetted hvac providers in Orlando, FL.

SignalDuncan's Air Conditioning & HeatingOrlando avgDelta
Vouched Score 78/100 83/100 -5 vs avg
Google rating 4.8★ 4.8★ matches city average
Review volume 365+ 1,265+ -901 vs avg
Years in business 18+ 32+ -14 vs avg

What customers say

Recent Google reviews
★★★★★

"Alan is the absolute best! We have been with Duncan long enough to be on our second a/c unit with them. We do our regular maintenance with them, so rarely have issues. When we purchased our latest unit it came with a ten year parts and labor warranty. We did recently have to take advantage of that. Alan, who also does our regular maintenance, came out and quickly diagnosed the problem. Duncan got the part so it coul…"

— Erin Miner · Mar 7, 2026 · Google Reviews
★★★★★

"Wayne was on time, professional and extremely thorough. Duncan AC has always been my go to Ac company because of the promptness and thoroughness of their work. Their costs are reasonable and watching them do the work they go through the entire system very very thoroughly. They serviced Two AC units and thoroughly looked at the AC unit and condenser unit, they cleaned the drain lines and did a great job"

— Carl · Jun 1, 2026 · Google Reviews
★☆☆☆☆

"Would NEVER recommend this company! My 83yo mother was a loyal Duncan customer for over a decade and called because her air conditioning stopped working. The technician came out and after a couple hours told her she needed a whole new 2.5 ton air conditioning system and it would cost about $10k. I was sent a “discounted” quote to approve for a little over $8600 (because she is elderly, a long time customer and a vet…"

— Barbara X · Apr 27, 2026 · Google Reviews
★★★★★

"Very responsive, courteous, and knowledgeable. Alan did a great job onsite and Dallas sourced the illusive components. Not happy about the price of refrigerant but that’s the industry. I highly recommend Duncan for a/c work."

— Bart Opsahl · Jan 15, 2026 · Google Reviews
★★★★★

"I can’t believe I am saying this, but I found Duncan‘s through ChatGPT. I found useful information about Daikin.. They recommended a list of AC people in Orlando, who carried DAIKIN… And they zeroed in on Duncan as a family business With the most positive reviews and happy customers. I am now a member of that list ….they installed my unit yesterday. The team were excellent, clean and professional and detailed. I fee…"

— Paul J Henry · Jan 27, 2026 · Google Reviews

Pros & cons

Pros Verified strengths
  • High Google rating (4.8★ across 365+ reviews)
  • Long-established (18+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Authorized Trane Comfort Specialist Dealer
  • Emergency response: same-day
  • Financing available
  • Free estimates
  • Specializes in AC repair
What customers praise
punctualitythorough diagnosticsprompt parts replacementclean installations
Cons What reviewers flag
upsell pressurerefund delays

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

When to choose them — and when to consider alternatives

Choose them if
  • You need AC system replacement
  • You need same-day or after-hours service
  • You prefer a family-owned operation
Consider alternatives if
  • Reports of refund delays or upsell pressure would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Orlando, FL home

Office: 2251 Lynx Ln Ste 1 Suite 1, Orlando, FL 32804, USA

Neighborhood: 2251 Lynx Ln Ste 1 Suite 1, Orlando, FL 32804, USA

What Duncan's Air Conditioning & Heating publishes about pricing

Maintenance plans

  • Maintenance Plan
    As published: Maintenance Plan
    "…Welcome Best HVAC Company in Orlando, Fl About Us Maintenance Plan Customer Testimonials Satisfaction Survey Contact…"

Financing

  • Financing available
    As published: Financing available
    "…king loud noises AC frozen coils AC won’t turn on Financing Available! We Service ALL Brands Residential and Commercial…"

Pricing model

  • No hidden fees
    As published: No hidden fees
    "…rvice ✔ Licensed & Insured ✔ Honest Diagnostics ✔ No Hidden Fees ✔ We Repair What Others Replace Duncan's Air Cond…"

Estimates

  • Free estimates
    As published: Free estimates
    "…g Available* Click to see more specials! Get Your Free Quote " indicates required fields Name This field is fo…"

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

📍
🕒
Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Frequently asked questions

What are the pros of Duncan's Air Conditioning & Heating?
Based on public records and customer reviews: High Google rating (4.8★ across 365+ reviews); Long-established (18+ years in business); Authorized Trane Comfort Specialist Dealer; Emergency response: same-day; Financing available; Free estimates; Specializes in AC repair.
When should I choose Duncan's Air Conditioning & Heating?
Choose them if: You need AC system replacement; You need same-day or after-hours service; You prefer a family-owned operation.
When should I consider alternatives to Duncan's Air Conditioning & Heating?
Consider alternatives if: Reports of refund delays or upsell pressure would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Duncan's Air Conditioning & Heating?
78/100. Top contributing signals: Review Recency 100/100, Google Rating 93/100+ Review Sentiment 88/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Duncan's Air Conditioning & Heating been in business?
Duncan's Air Conditioning & Heating has been operating for 18+ years in Orlando, FL.
What does HVAC service typically cost when working with a Orlando, FL provider like Duncan's Air Conditioning & Heating?
Furnace repair typically runs $95–$525, and AC repair runs $115–$565 in Orlando, Florida. These are area-wide market estimates, not Duncan's Air Conditioning & Heating's quotes. For an exact price, request a written estimate from Duncan's Air Conditioning & Heating.
What pricing terms does Duncan's Air Conditioning & Heating publish on their website?
Duncan's Air Conditioning & Heating's website publishes: Maintenance Plan, Financing available, No hidden fees. Promotions and plans change — confirm currently-available terms with Duncan's Air Conditioning & Heating before acting.
Does Duncan's Air Conditioning & Heating do AC Repair in Orlando, FL?
Yes. Duncan's Air Conditioning & Heating lists AC Repair among its services and serves Orlando, FL.
Does Duncan's Air Conditioning & Heating do AC Replacement in Orlando, FL?
Yes. Duncan's Air Conditioning & Heating lists AC Replacement among its services and serves Orlando, FL.
Does Duncan's Air Conditioning & Heating do HVAC Installation in Orlando, FL?
Yes. Duncan's Air Conditioning & Heating lists HVAC Installation among its services and serves Orlando, FL.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Duncan's Air Conditioning & Heating (this company)
78/100 4.8★ (365+) 18+ Furnace Repair
Energy-Efficient Systems
84/100 4.7★ (520+) 35+ Best for Rebates & Tax Credits
Best NATE-Certified Team
85/100 4.8★ (2,230+) 5+ Best for Upfront Pricing
90/100 4.7★ (2,460+) 34+

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Profile last updated June 19, 2026.