At a glance
- Google rating
- 4.7★ from 455+ reviews
- In business
- 18+ years
- Service area
- Plano, TX
- Phone
- +1-972-895-7278
Overview
1st Class Heat & Air is a hvac provider serving Plano, TX with a 4.7/5 rating across 456 customer reviews. Notable signals: 18+ years in business.
How 1st Class Heat & Air compares to the Plano average
| Signal | 1st Class Heat & Air | Plano avg | Delta |
|---|---|---|---|
| Google rating | 4.7★ | 4.9★ | -0.2 vs avg |
| Review volume | 455+ | 790+ | -335 vs avg |
| Years in business | 18+ | 29+ | -11 vs avg |
What customers say
"We’re long time customers of 1st Class Heat & Air. Chris M - our technician diagnosed the issue with our AC unit quickly and explained in details. He answered all our questions. He wasn’t trying to oversell anything for us and also checked up whole our system and gave us a couple of good pieces of advice. We definitely will be using this company again."
— Greg · 6 months ago · Google Reviews"Chris came out and fixed an issue that a prior Air Duct Cleaning company messed up; and within 5 minutes of being there he was able to address the issue and get our AC up and running (on a Friday at 5 nonetheless). Chris waived the service call fee, which really meant a lot to my wife and I. We have used 1st class before and will continue to do so going forward, thank you again Chris and thank you 1st Class Heat & Air!"
— Conner Brayton · 5 months ago · Google Reviews"True to their name, we got absolute 1st Class service!! We called them just after 5pm on a Friday to get our 3rd quote to replace our two AC units. We talked with Randy and he answered all our questions, was very helpful, honest and easy to talk with. Was able to provide a quote over the phone and even though it was Friday evening, he sent someone out to walk us through everything. Aaron arrived shortly after and wa…"
— Dustin Anderson · a year ago · Google ReviewsPros
- High Google rating (4.7★ across 455+ reviews)
- Long-established (18+ years in business)
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You want a BBB-rated firm specifically
Service area
Plano, TX home
Guarantees & credentials
- Our Guarantee
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of 1st Class Heat & Air?
When should I choose 1st Class Heat & Air?
When should I consider alternatives to 1st Class Heat & Air?
How long has 1st Class Heat & Air been in business?
How can I contact 1st Class Heat & Air?
What does HVAC service typically cost when working with a Plano, TX provider like 1st Class Heat & Air?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
1st Class Heat & Air (this company) |
— | 4.7★ (455+) | 18+ | — | — | — |
| — | 4.8★ (2,195+) | 22+ | — | — | — | |
| — | 4.9★ (1,730+) | 69+ | — | — | — | |
| — | 4.8★ (595+) | — | — | — | — |
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Profile last updated May 12, 2026.