Hearthstone Heat and Air
Plano, TX HVAC · #11 of 13
At a glance
- Google rating
- 5.0★ from 105+ reviews
- Services
- 5 HVAC services
- Service area
- Plano, TX
- Phone
- +1-972-200-0693
Overview
Hearthstone Heat and Air utilizes ACCA Manuals J, S, D, and T to design precise, high-efficiency HVAC systems. Homeowners in the North Texas heat benefit from their rigorous ductwork analysis and diagnostic approach to system performance. Their team provides detailed reports for new installations, ensuring every component is correctly sized for local residential housing stock. Customers frequently highlight the personalized, consultative process that prioritizes long-term system health over immediate upsells.
Hearthstone Heat and Air provides diagnostic-focused heating and cooling repair for Plano residents. This company utilizes ACCA-certified design procedures to ensure accurate system sizing and ductwork efficiency. Their technicians provide detailed post-project reports for all new installations to verify performance standards. They offer a transparent pricing model for both one-time service calls and annual maintenance plans.
Vouched Score breakdown — 75/100
Plano, TX HVAC average is 81/100. Ranks #11 of 13 listed HVAC providers in Plano, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Hearthstone Heat and Air compares to the Plano average
| Signal | Hearthstone Heat and Air | Plano avg | Delta |
|---|---|---|---|
| Vouched Score | 75/100 | 70/100 | +5 vs avg |
| Google rating | 5.0★ | 4.9★ | +0.1 vs avg |
| Review volume | 105+ | 645+ | -544 vs avg |
What customers say
"This is a small family owned business. I am so happy I found them. Matt has been very helpful with inspection repairs, maintenance in my new house, and general support. Matt is very friendly and helpful. The communication is great and Matt can usually get out to the house quickly. I highly recommend Hearthstone!"
— Janet Miller · Jan 6, 2026 · Google Reviews"We absolutely love working with Matt! He’s so professional, explains everything in a way I can understand it, makes recommendations, but never makes me feel like I have to pay a ton of money to fix a bunch of things. He’s very realistic, lays out a basic timeline on future needs, and has wonderful price points. 100% recommend!"
— Erin Botkin · Jan 6, 2026 · Google Reviews"I reached out to Matt for three exhaust ducts to be installed for the bathroom fans. He was very responsive with permitting needs and was quick, clean and professional in his approach. Would recommend."
— Andy B. · Jan 7, 2026 · Google Reviews"Took the time to diagnose a tricky problem other companies had missed and made it right. System has been flawless ever since. Very happy with the service."
— Jackson Rodgers · Feb 5, 2026 · Google Reviews"I highly recommend Matt Bruner! As a small business owner, he offers a personal touch that larger companies lack. Matt listened to my concerns and quickly identified an AC issue under warranty, as well as another overlooked problem from a previous installation. Our AC is now running better than ever! He fixed everything efficiently and at a very reasonable price. If you need a professional, trustworthy AC technici…"
— Austin Franklin · Oct 26, 2024 · Google ReviewsPros
- High Google rating (5.0★ across 105+ reviews)
Self-reported on their website — not independently verified.
- Flat-rate, upfront pricing
- Maintenance plans available
- Indoor air quality services
- Duct testing & sealing
- Specializes in AC repair
- Specializes in furnace repair
When to choose them — and when to consider alternatives
- You need indoor air quality work
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
Service area
Plano, TX home
What Hearthstone Heat and Air publishes about pricing
Discounts
-
10% off
As published: 10% off"…you have, and includes one free service call and 10% off all repairs for the year. Our AC Maintenance Includes…"
Maintenance plans
-
maintenance plan
As published: maintenance plan"…aintenance starts at $125. We also have an annual maintenance plan that begins at $225 depending on the number of un…"
Pricing model
-
No hidden fees
As published: No hidden fees"…a call - we keep everything very simple and have no hidden fees. > “I’m not very knowledgable about A/C systems a…"
Contact & hours
| Monday | 9:00 AM – 5:00 PM |
|---|---|
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Frequently asked questions
What are the pros of Hearthstone Heat and Air?
When should I choose Hearthstone Heat and Air?
When should I consider alternatives to Hearthstone Heat and Air?
What is the Vouched Score for Hearthstone Heat and Air?
How can I contact Hearthstone Heat and Air?
What does HVAC service typically cost when working with a Plano, TX provider like Hearthstone Heat and Air?
What pricing terms does Hearthstone Heat and Air publish on their website?
Does Hearthstone Heat and Air do AC Repair in Plano, TX?
Does Hearthstone Heat and Air do Furnace Repair in Plano, TX?
Does Hearthstone Heat and Air do HVAC Installation in Plano, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Hearthstone Heat and Air (this company) |
75/100 | 5.0★ (105+) | — | — | — | — |
| 85/100 | 4.9★ (1,740+) | 69+ | — | — | Highest Vouched Score | |
| 69/100 | 4.8★ (610+) | 1+ | A ✓ | — | — | |
| — | 4.8★ (330+) | 24+ | — | — | — |
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Profile last updated June 11, 2026.