Cool Change Heating and Air
Raleigh, NC HVAC · #9 of 18 · Family-owned, 32+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 370+ reviews
- In business
- 32+ years
- Yelp
- 4.1★ from 15+ reviews
- Services
- 4 HVAC services
- Service area
- Raleigh, NC
Overview
Editorial review
Cool Change leads with focused same-day AC repair across the Raleigh metro. The company reports 30+ years serving Raleigh homeowners. Raleigh's hot, humid summers make fast cooling repairs critical locally. Multiple reviewers describe technicians arriving quickly and communicating repair findings clearly.
Residential HVAC repair serving Raleigh, Cary, and Wake Forest. Same-day emergency response is advertised on their website. Family-owned business with 30+ years of local service. Trane products and maintenance plans are listed on their site.
Vouched Score breakdown — 79/100
At the Raleigh, NC HVAC average (79/100). Ranks #9 of 18 listed HVAC providers in Raleigh, NC.
Editorial Review
77
44%
Yelp Rating
78
3%
Google Rating
97
16%
Local Search Rank
41
9%
Review Sentiment
88
14%
Years in Business
100
4%
Google Review Volume
70
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Cool Change Heating and Air compares to the Raleigh average
| Signal | Cool Change Heating and Air | Raleigh avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 79/100 | matches city average |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 370+ | 2,715+ | -2349 vs avg |
| Years in business | 32+ | 34+ | -2 vs avg |
What customers say
Reviewers praise:
fast responsepunctualityhonest diagnosisclear communication
Pros
Verified strengths
- High Google rating (4.9★ across 370+ reviews)
- Long-established (32+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Maintenance plans available
- Specializes in AC repair
When to choose them — and when to consider alternatives
Choose them if
- You need furnace repair
- You prefer a family-owned operation
- You value a long-tenured local operator (32+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Raleigh, NC home
Contact & hours
Frequently asked questions
What are the pros of Cool Change Heating and Air?
Based on public records and customer reviews: High Google rating (4.9★ across 370+ reviews); Long-established (32+ years in business); Emergency response: same-day; Maintenance plans available; Specializes in AC repair.
When should I choose Cool Change Heating and Air?
Choose them if: You need furnace repair; You prefer a family-owned operation; You value a long-tenured local operator (32+ years in business).
When should I consider alternatives to Cool Change Heating and Air?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Cool Change Heating and Air?
79/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 88/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Cool Change Heating and Air been in business?
Cool Change Heating and Air has been operating for 32+ years in Raleigh, NC.
What does HVAC service typically cost when working with a Raleigh, NC provider like Cool Change Heating and Air?
AC repair typically runs $130–$555, and full AC system replacement runs $4,700–$11,100 in Raleigh, North Carolina. These are area-wide market estimates, not Cool Change Heating and Air's quotes. For an exact price, request a written estimate from Cool Change Heating and Air.
Does Cool Change Heating and Air do AC Repair in Raleigh, NC?
Yes. Cool Change Heating and Air lists AC Repair among its services and serves Raleigh, NC.
Does Cool Change Heating and Air do Furnace Repair in Raleigh, NC?
Yes. Cool Change Heating and Air lists Furnace Repair among its services and serves Raleigh, NC.
Does Cool Change Heating and Air do HVAC Installation in Raleigh, NC?
Yes. Cool Change Heating and Air lists HVAC Installation among its services and serves Raleigh, NC.
Does Cool Change Heating and Air do Emergency HVAC Service in Raleigh, NC?
Yes. Cool Change Heating and Air lists Emergency HVAC Service among its services and serves Raleigh, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Cool Change Heating and Air (this company) |
79/100 | 4.9★ (370+) | 32+ | — | 4.1★ | — |
| 80/100 | 4.8★ (13,965+) | 50+ | — | 2.9★ | Best for Rebates & Tax Credits | |
| 80/100 | 4.9★ (875+) | 10+ | — | 4.7★ | — | |
| 77/100 | 4.8★ (4,305+) | 24+ | — | 1.9★ | — |
Listed in
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Profile last updated July 1, 2026.