Icy Hot Heating and Air Conditioning
Raleigh, NC HVAC · #17 of 18 · NATE-certified · 18+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 140+ reviews
- In business
- 18+ years
- Yelp
- 4.7★ from 85+ reviews
- Services
- 6 HVAC services
- Service area
- Raleigh, NC
Overview
Editorial review
AC repair is a primary focus, with many reviewer repair outcomes noted. Icy Hot lists NATE-certified technicians on staff. The company is a Lennox Authorized Dealer for high-efficiency systems. Icy Hot ties services to Raleigh's humid summers and common humidity problems. Reviews repeatedly note technicians arriving on time for scheduled calls.
Residential HVAC service for Raleigh-Durham Triangle homes, focused on emergency repair and replacements. NATE-certified technicians handle diagnostics and repairs on major brands. Lennox Authorized Dealer status for energy-efficient system options and installs. The website states 24/7 emergency response and notes free estimates plus flat-rate pricing.
Vouched Score breakdown — 75/100
Raleigh, NC HVAC average is 79/100. Ranks #17 of 18 listed HVAC providers in Raleigh, NC.
Editorial Review
74
44%
Yelp Rating
92
3%
Google Rating
97
16%
Local Search Rank
28
9%
Review Sentiment
92
14%
Years in Business
70
4%
Google Review Volume
58
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Icy Hot Heating and Air Conditioning compares to the Raleigh average
| Signal | Icy Hot Heating and Air Condi… | Raleigh avg | Delta |
|---|---|---|---|
| Vouched Score | 75/100 | 79/100 | -4 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 140+ | 2,715+ | -2578 vs avg |
| Years in business | 18+ | 34+ | -16 vs avg |
What customers say
Reviewers praise:
punctualityclear upfront pricingfast emergency responsethorough diagnostics
Pros
Verified strengths
- High Google rating (4.9★ across 140+ reviews)
- Long-established (18+ years in business)
Self-reported on their website — not independently verified.
- Authorized Lennox Authorized Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
When to choose them — and when to consider alternatives
Choose them if
- You need AC repair
- You need heat pump installation
- You need mini-split installation
- You want NATE-certified technicians
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Raleigh, NC home
What Icy Hot Heating and Air Conditioning publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…service call starts with an honest diagnosis and upfront pricing. We explain what we found, what it costs, and wha…"
Estimates
-
Free estimates
As published: Free estimates"…ing the Raleigh-Durham Triangle since 2008. Get a Free Estimate Our HVAC Services From installation to emergency…"
Guarantees & credentials
- Licensed
- NATE-certified
- NATE Certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Icy Hot Heating and Air Conditioning?
Based on public records and customer reviews: High Google rating (4.9★ across 140+ reviews); Long-established (18+ years in business); Authorized Lennox Authorized Dealer; NATE-certified technicians; Emergency response: 24/7; Free estimates; Flat-rate, upfront pricing; Specializes in AC repair.
When should I choose Icy Hot Heating and Air Conditioning?
Choose them if: You need AC repair; You need heat pump installation; You need mini-split installation; You want NATE-certified technicians.
When should I consider alternatives to Icy Hot Heating and Air Conditioning?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Icy Hot Heating and Air Conditioning?
75/100. Top contributing signals: Google Rating 97/100, Yelp Rating 92/100+ Review Sentiment 92/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Icy Hot Heating and Air Conditioning been in business?
Icy Hot Heating and Air Conditioning has been operating for 18+ years in Raleigh, NC.
What does HVAC service typically cost when working with a Raleigh, NC provider like Icy Hot Heating and Air Conditioning?
AC repair typically runs $130–$555, and full AC system replacement runs $4,700–$11,100 in Raleigh, North Carolina. These are area-wide market estimates, not Icy Hot Heating and Air Conditioning's quotes. For an exact price, request a written estimate from Icy Hot Heating and Air Conditioning.
What pricing terms does Icy Hot Heating and Air Conditioning publish on their website?
Icy Hot Heating and Air Conditioning's website publishes: Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Icy Hot Heating and Air Conditioning before acting.
Does Icy Hot Heating and Air Conditioning do AC Repair in Raleigh, NC?
Yes. Icy Hot Heating and Air Conditioning lists AC Repair among its services and serves Raleigh, NC.
Does Icy Hot Heating and Air Conditioning do AC Replacement in Raleigh, NC?
Yes. Icy Hot Heating and Air Conditioning lists AC Replacement among its services and serves Raleigh, NC.
Does Icy Hot Heating and Air Conditioning do Heat Pump Service in Raleigh, NC?
Yes. Icy Hot Heating and Air Conditioning lists Heat Pump Service among its services and serves Raleigh, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Icy Hot Heating and Air Conditioning (this company) |
75/100 | 4.9★ (140+) | 18+ | — | 4.7★ | — |
| 82/100 | 4.8★ (3,310+) | 47+ | — | — | Best for Free Estimates | |
| 76/100 | 5.0★ (240+) | 23+ | — | 4.9★ | — | |
| 81/100 | 4.9★ (6,275+) | 55+ | — | 2.4★ | — |
Listed in
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Profile last updated July 1, 2026.