Carroll Heating & Cooling
Rochester, NY HVAC · #5 of 6 · 20+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 20+ years in business
Review sentiment: 92/100
Overview
AC repair and replacement is a core focus, per installation stories on the site. Carroll Heating & Cooling notes 20+ years of founder experience since 2006. The company cites 24/7 emergency response for Rochester's cold winters and summer humidity. Local reviews describe quick responses and tidy, owner-led installations.
Residential and light-commercial HVAC in Rochester, with emphasis on AC, furnaces, and mini-splits. Free estimates are listed on their website. Years in business reported as 20+ years since 2006. Installs Rheem equipment and Nest smart thermostats for energy-focused upgrades.
Score breakdown
Rochester, NY HVAC average is 81/100. Ranks #5 of 6 listed HVAC providers in Rochester, NY.
Editorial Review
68
46%
Google Rating
100
17%
Local Search Rank
25
9%
Review Sentiment
92
15%
Years in Business
70
4%
Review Volume
52
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
vs. Rochester average
| Signal | Carroll Heating & Cooling | Rochester avg | Delta |
|---|---|---|---|
| Vouched Score | 72/100 | 80/100 | -8 vs avg |
| Google rating | 5.0★ | 4.7★ | +0.3 vs avg |
| Review volume | 80+ | 1,960+ | -1884 vs avg |
| Years in business | 20+ | 71+ | -51 vs avg |
What customers say
Reviewers praise:
prompt responsetidy installationsfair pricingtechnical knowledge
Pros
Strengths
- High Google rating (5.0★ across 80+ reviews)
- Long-established (20+ years in business)
When to choose them
- You value a long-tenured local operator (20+ years in business)
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Rochester, NYhome
Contact & hours
📞
🌐
✉️
📍
🕒
Available 24 Hours
Frequently asked questions
What are the pros of Carroll Heating & Cooling?
Based on public records and customer reviews: High Google rating (5.0★ across 80+ reviews); Long-established (20+ years in business); Emergency response: 24/7; Free estimates.
When should I choose Carroll Heating & Cooling?
Choose them if: You value a long-tenured local operator (20+ years in business).
What is the Vouched Score for Carroll Heating & Cooling?
72/100. Top contributing signals: Google Rating 100/100+ Review Sentiment 92/100, Years In Business 70/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Carroll Heating & Cooling been in business?
Carroll Heating & Cooling has been operating for 20+ years in Rochester, NY.
How can I contact Carroll Heating & Cooling?
Call Carroll Heating & Cooling at +1-585-820-4635. Address: 4390 St Paul Blvd, Rochester, NY 14617, USA.
What does HVAC service typically cost when working with a Rochester, NY provider like Carroll Heating & Cooling?
AC repair typically runs $140–$605, and full AC system replacement runs $5,150–$12,150 in Rochester, New York. These are area-wide market estimates, not Carroll Heating & Cooling's quotes. For an exact price, request a written estimate from Carroll Heating & Cooling.
What pricing terms does Carroll Heating & Cooling publish on their website?
Carroll Heating & Cooling's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Carroll Heating & Cooling before acting.
Does Carroll Heating & Cooling do AC Repair in Rochester, NY?
Yes. Carroll Heating & Cooling lists AC Repair among its services and serves Rochester, NY. Call +1-585-820-4635 for a quote.
Does Carroll Heating & Cooling do AC Replacement in Rochester, NY?
Yes. Carroll Heating & Cooling lists AC Replacement among its services and serves Rochester, NY. Call +1-585-820-4635 for a quote.
Does Carroll Heating & Cooling do Mini-Split Systems in Rochester, NY?
Yes. Carroll Heating & Cooling lists Mini-Split Systems among its services and serves Rochester, NY. Call +1-585-820-4635 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | |
|---|---|---|---|
Carroll Heating & Cooling (this company) |
72/100 | 5.0★ (80+) | 20+ |
Isaac Heating & Air Conditioning ⭐ Best for New System Installation · ⭐ Best for Upfront Pricing |
92/100 | 4.8★ (6,750+) | 81+ |
| 86/100 | 4.9★ (1,235+) | 39+ | |
| 65/100 | 4.5★ (195+) | 27+ |
Listed in
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Profile last updated July 25, 2026.