Five Star Plumbing Heating Cooling
Spartanburg, SC HVAC · #6 of 6 · 42+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.7★ from 215+ reviews
- In business
- 42+ years
- Yelp
- 2.4★ from 95+ reviews
- Services
- 6 HVAC services
- Service area
- Spartanburg, SC
Overview
Editorial review
Five Star lists AC repair as a primary service and highlights same-day responses. Five Star lists 24/7 emergency response and advertises no extra evening fees. Founded in 1984, Five Star reports 40+ years serving Upstate homeowners. The website advertises financing plans and free estimates to ease replacements in Spartanburg summers. Review excerpts mention fast emergency arrivals and quick on-site repairs.
Full-service HVAC company in Spartanburg and the Upstate, focusing on AC repair and installation. Emergency Response: Five Star lists 24/7 emergency response and same-day service. Financing Available: the website advertises financing plans and free estimates. Years in Business: Founded in 1984, they report 40+ years serving Upstate homeowners.
Vouched Score breakdown — 71/100
Spartanburg, SC HVAC average is 78/100. Ranks #6 of 6 listed HVAC providers in Spartanburg, SC.
Editorial Review
74
44%
Yelp Rating
35
3%
Google Rating
90
16%
Local Search Rank
46
9%
Review Sentiment
62
14%
Years in Business
100
4%
Google Review Volume
63
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Five Star Plumbing Heating Cooling compares to the Spartanburg average
| Signal | Five Star Plumbing Heating Cooling | Spartanburg avg | Delta |
|---|---|---|---|
| Vouched Score | 71/100 | 78/100 | -7 vs avg |
| Google rating | 4.7★ | 4.8★ | -0.1 vs avg |
| Review volume | 215+ | 1,040+ | -824 vs avg |
| Years in business | 42+ | 52+ | -10 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.7★ across 215+ reviews)
- Long-established (42+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
- Specializes in AC repair
fast emergency responseknowledgeable technicianstransparent pricingsame-day repairs
Cons
- Lower Yelp rating than Google (2.4★ vs 4.7★)
- Mixed customer sentiment (score 62/100)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need to finance the work
- You value a long-tenured local operator (42+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Heat Pump Service
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Spartanburg, SC home
What Five Star Plumbing Heating Cooling publishes about pricing
Maintenance plans
-
Comfort Club
As published: Comfort Club"…ts of Western NC Apply for Financing Careers Home Comfort Club Blog Coupons Reviews Contact Heating & Air Furnac…" -
Maintenance Plan
As published: Maintenance Plan"…ng & Air Indoor Air Quality Generators Electrical Maintenance Plan Generator Sales & Installations At Five Star Plum…"
Estimates
-
Free estimates
As published: Free estimates"…. We are proud to provide 24/7 emergency service, free estimates, and a 100% satisfaction guarantee. As your trust…"
Contact & hours
Frequently asked questions
What are the pros of Five Star Plumbing Heating Cooling?
Based on public records and customer reviews: High Google rating (4.7★ across 215+ reviews); Long-established (42+ years in business); Emergency response: 24/7; Financing available; Free estimates; Specializes in AC repair.
What are the cons of Five Star Plumbing Heating Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.4★ vs 4.7★); Mixed customer sentiment (score 62/100).
When should I choose Five Star Plumbing Heating Cooling?
Choose them if: You need to finance the work; You value a long-tenured local operator (42+ years in business).
When should I consider alternatives to Five Star Plumbing Heating Cooling?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Five Star Plumbing Heating Cooling?
71/100. Top contributing signals: Years In Business 100/100, Google Rating 90/100, Yelp Review Count 86/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Five Star Plumbing Heating Cooling been in business?
Five Star Plumbing Heating Cooling has been operating for 42+ years in Spartanburg, SC.
What does HVAC service typically cost when working with a Spartanburg, SC provider like Five Star Plumbing Heating Cooling?
AC repair typically runs $125–$550, and full AC system replacement runs $4,650–$10,950 in Spartanburg, South Carolina. These are area-wide market estimates, not Five Star Plumbing Heating Cooling's quotes. For an exact price, request a written estimate from Five Star Plumbing Heating Cooling.
What pricing terms does Five Star Plumbing Heating Cooling publish on their website?
Five Star Plumbing Heating Cooling's website publishes: Comfort Club, Free estimates. Promotions and plans change — confirm currently-available terms with Five Star Plumbing Heating Cooling before acting.
Does Five Star Plumbing Heating Cooling do AC Repair in Spartanburg, SC?
Yes. Five Star Plumbing Heating Cooling lists AC Repair among its services and serves Spartanburg, SC.
Does Five Star Plumbing Heating Cooling do Mini-Split Systems in Spartanburg, SC?
Yes. Five Star Plumbing Heating Cooling lists Mini-Split Systems among its services and serves Spartanburg, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Five Star Plumbing Heating Cooling (this company) |
71/100 | 4.7★ (215+) | 42+ | — | 2.4★ | — |
| 80/100 | 4.8★ (3,700+) | 50+ | — | 1.7★ | Best for Upfront Pricing Best NATE-Certified Team Best Family-Owned Local Pick |
|
| 79/100 | 4.9★ (875+) | 75+ | — | 3.4★ | — | |
| 90/100 | 4.9★ (1,030+) | 25+ | — | 3.5★ | Highest Vouched Score Best for New System Installation Best for Ductwork & Sealing |
Listed in
Explore more
Profile last updated June 27, 2026.