Hales AC
St. Petersburg, FL HVAC · #9 of 11 · 40+ yrs
At a glance
- Google rating
- 4.6★ from 905+ reviews
- In business
- 40+ years
- Services
- 7 HVAC services
- Service area
- St. Petersburg, FL + 1 nearby
Overview
Hales AC reports same-day repairs and 24/7 emergency dispatch for urgent no-heat calls.
Residential and light-commercial AC repair and replacement across St. Petersburg and Tampa Bay.
Vouched Score breakdown — 77/100
St. Petersburg, FL HVAC average is 80/100. Ranks #9 of 11 listed HVAC providers in St. Petersburg, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Hales AC compares to the St. Petersburg average
| Signal | Hales AC | St. Petersburg avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 80/100 | -3 vs avg |
| Google rating | 4.6★ | 4.8★ | -0.2 vs avg |
| Review volume | 905+ | 970+ | -61 vs avg |
| Years in business | 40+ | 27+ | +13 vs avg |
What customers say
"1. The wrong condensing unit was installed—a Merit instead of the Elite model specified in my contract. If I hadn’t checked the unit’s tag myself, this expensive mistake would have gone unnoticed for the unit’s entire lifespan. Although the correct unit was eventually installed, no explanation was ever given for the error. Caveat emptor. 2. After installation, my credit card was charged multiple times for the $15,20…"
— Robert Landis · Jan 28, 2026 · Google Reviews"Hale's has been nothing but fantastic! every time I have an issue, they are out there same day. they recently installed a new AC unit for me and they were nothing but professional. they made sure to add cloths on my floors to protect everything and cleaned up before leaving. I had some questions about my thermostat and the guys stayed until they got it set up correctly for me. 10/10 would recommend!!!"
— Katie Mcpherson · Jan 16, 2026 · Google Reviews"We have been using Hales AC for many years and they consistently give great service. They are competitively priced for their service. Their team is supportive and their communication regarding scheduling is reliable. We had our ac/heating system serviced (annual maintenance) today by Greg. Greg was thorough, knowledgeable, friendly, efficient, and professional. He discovered an issue, which was easily resolved by h…"
— Jazzdat · Apr 17, 2026 · Google Reviews"They did a great job installing new ac/ hesting unit. The guys were very efficient, nice and cleaned up. They also gave me some nice tips and a wifi thermostat, which they installed end helped me install in my phone. For follow up, Penny checked up on things and was also very helpful sending me paperwork for a tax deduction. Installation was included in the purchase price, so I really have no reference for their prices."
— Paul Shipper · Jan 20, 2026 · Google Reviews"Dustin and Marc-Evens did a great job on an install at my condo and I appreciate their hard work in very hot conditions. They were punctual and very patient. They answered all of my questions, were very thorough and cleaned up the mess from my old unit. Special thanks to Caitlyn for making it as smooth as possible. I would highly recommend!!"
— Khumar Guardiola · Aug 1, 2025 · Google ReviewsPros & cons
- Long-established (40+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- 1. The wrong condensing unit was installed—a Merit instead of the Elite model specified in my contract. If I hadn’t checked the unit’s tag myself, this expensive mistake would have gone unnoticed for…
When to choose them — and when to consider alternatives
- You need AC repair
- You need to finance the work
- You value a long-tenured local operator (40+ years in business)
- Reports of billing disputes, wrong equipment installed, or permit delays would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Thermostat Installation
Service area
St. Petersburg, FL home · St Petersburg, FL home
What Hales AC publishes about pricing
Discounts
-
20% off
As published: 20% off"…mbership program and get: rnt rnt rnt rnt - rnt - 20% Off All Repairs - Included Annual Tune-Ups - Priority Sch…"
Maintenance plans
-
Comfort Club
As published: Comfort Club"…Book Now Fast, Honest HVAC Since 1986 Join Today Comfort Club = Year-Round Peace of Mind Hales Yeah! Are you re…" -
membership program
As published: membership program"…systems the VIP treatment they deserve? Join our membership program and get: rnt rnt rnt rnt - rnt - 20% Off All Repa…"
Pricing model
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Flat-rate pricing
As published: Flat-rate pricing"…nteed Comprehensive Warranties 24/7 Phone Support Flat-Rate Pricing Same-Day Service Our Services We offer a full ran…" -
Upfront pricing
As published: Upfront pricing"…motor replacement ($300–$600). Hales AC provides upfront pricing with no hidden fees. Call (727) 374-4483 for a fr…" -
No hidden fees
As published: No hidden fees"…300–$600). Hales AC provides upfront pricing with no hidden fees. Call (727) 374-4483 for a free diagnostic. What…"
Guarantees & credentials
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Hales AC?
When should I choose Hales AC?
When should I consider alternatives to Hales AC?
What is the Vouched Score for Hales AC?
How long has Hales AC been in business?
What does HVAC service typically cost when working with a St. Petersburg, FL provider like Hales AC?
What pricing terms does Hales AC publish on their website?
Does Hales AC do AC Repair in St. Petersburg, FL?
Does Hales AC do AC Replacement in St. Petersburg, FL?
Does Hales AC do Emergency HVAC Service in St. Petersburg, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Hales AC (this company) |
77/100 | 4.6★ (905+) | 40+ | — | — | Energy-Efficient Systems |
| 54/100 | 3.8★ (95+) | 25+ | — | — | — | |
| 70/100 | 4.8★ (195+) | 10+ | — | — | — | |
| 89/100 | 5.0★ (900+) | 11+ | — | — | Best for Smart Thermostat Install Best for Upfront Pricing Best NATE-Certified Team |
Listed in
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Profile last updated June 20, 2026.