KNE Heating & Cooling
Surprise, AZ HVAC · #13 of 12
At a glance
- Google rating
- 4.8★ from 15+ reviews
- Services
- 2 HVAC services
- Service area
- Surprise, AZ
- Phone
- +1-602-695-2587
Overview
KNE Heating & Cooling specializes in rapid AC repair for Surprise homeowners. Kyle personally manages diagnostics and repairs, often arriving within two hours of a service request. This responsiveness proves vital during the intense July heat waves common in the West Valley. Reviewers consistently highlight his efficiency and honesty when resolving sudden cooling failures. His direct approach ensures homeowners understand the specific mechanical issues affecting their home comfort systems.
KNE Heating & Cooling provides residential AC repair and diagnostic services throughout the Surprise area. Kyle, the owner, leads service visits and reports a typical response window of two hours for emergency cooling calls. Reviewers note his ability to restore systems to full operation within a single afternoon. This owner-operated business focuses on transparent communication and efficient repair outcomes for local residents.
Vouched Score breakdown — 65/100
Surprise, AZ HVAC average is 80/100. Ranks #13 of 12 listed HVAC providers in Surprise, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How KNE Heating & Cooling compares to the Surprise average
| Signal | KNE Heating & Cooling | Surprise avg | Delta |
|---|---|---|---|
| Vouched Score | 65/100 | 77/100 | -12 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 15+ | 375+ | -360 vs avg |
What customers say
"Kyle did an excellent job working on our AC unit. He was quick, efficient, and clearly explained what went wrong and how he fixed it. He was extremely polite and professional throughout the entire visit. He also told us that if the unit has any issues again, we could call him directly and he would return as soon as possible. I was so impressed with his work that I gave his card to my neighbors, and they also had not…"
— Tiger Felton · Jan 17, 2026 · Google Reviews"Our AC unit suddenly started blowing hot air, and I’m so glad we reached out to KNE. The owner, Kyle, personally came out to inspect the unit and quickly figured out the issue within an hour. He immediately got the repair in motion, and within a couple hours our ac was blowing ice cold again. Kyle was super friendly, knowledgeable, and very responsive. Highly recommend!"
— Ashley Borys · Jan 14, 2026 · Google Reviews"This company hands down is my best experience of dealing with any HVAC company. I came home to find my AC had stopped working. The owner was at my house within a couple of hours. There was a challenge to get a part he needed to completely fix it and he went above and beyond to get my unit fixed quickly. If you’re trying to pick a company to help with your AC I strongly recommend KNE!! 😍😍😍"
— Christie Cheshire · Aug 5, 2025 · Google Reviews"Im so glad I called KNE Heating and Cooling. I had a recent bad experience with another AC Company. Kyle is easy to talk to and he listened to my problem and knew immediately what was wrong. He is the most honest contractor that I have dealt with. I highey recommend KNE."
— Rosalean Wright · Aug 19, 2025 · Google Reviews"Our AC went out on a Saturday night, in the middle of the July heat wave. We called KNE Cooling & Heating, they were able to come out right away. They had our unit up and running again in under an hour. The professionalism and responsiveness that we received from Kyle and his team was impressive! I highly recommend KNE Cooling & Heating!"
— Maryellen · Aug 22, 2023 · Google ReviewsPros & cons
Self-reported on their website — not independently verified.
- Emergency response: 2-hour
- Specializes in AC repair
- Smaller review history (19 Google reviews)
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You prefer a provider with hundreds of customer reviews
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Surprise, AZ home
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of KNE Heating & Cooling?
What are the cons of KNE Heating & Cooling?
When should I choose KNE Heating & Cooling?
When should I consider alternatives to KNE Heating & Cooling?
What is the Vouched Score for KNE Heating & Cooling?
How can I contact KNE Heating & Cooling?
What does HVAC service typically cost when working with a Surprise, AZ provider like KNE Heating & Cooling?
Does KNE Heating & Cooling do AC Repair in Surprise, AZ?
Does KNE Heating & Cooling do Emergency HVAC Service in Surprise, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
KNE Heating & Cooling (this company) |
65/100 | 4.8★ (15+) | — | — | — | — |
| 85/100 | 5.0★ (135+) | 25+ | — | — | — | |
| 76/100 | 4.8★ (275+) | 8+ | — | — | Best for AC Replacement | |
| 78/100 | 4.9★ (380+) | 28+ | — | 3.9★ | Best for Smart Thermostat Install |
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Profile last updated June 11, 2026.