Sorensen Heating and Cooling
At a glance
- Google rating
- 4.9★ from 25+ reviews
- In business
- 19+ years
- BBB
- A+ accredited
- Service area
- Surprise, AZ
- Phone
- +1-623-322-0747
Overview
Sorensen Heating and Cooling specializes in RTU replacements and commercial building system maintenance.
Sorensen Heating and Cooling is a hvac provider serving Surprise, AZ with a 4.9/5 rating across 29 customer reviews. Notable signals: 19+ years in business; financing available.
Sorensen Heating and Cooling provides residential and commercial HVAC services throughout the West Valley. The company maintains a dedicated commercial division specializing in rooftop unit replacements and complex building systems. They offer bi-annual preventive maintenance contracts that include priority emergency scheduling and filter replacements. Technicians perform load calculations and equipment selection for all major brands during system installations. The business operates as a locally-owned firm with nearly two decades of experience in the Phoenix area. They also provide indoor air quality solutions and smart thermostat installations for residential homeowners.
Service area
Surprise, AZ home
Vouched Score breakdown — 81/100
Above the Surprise, AZ HVAC average of 80/100. Ranks #5 of 11 listed HVAC providers in Surprise, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Sorensen Heating and Cooling compares to the Surprise average
| Signal | Sorensen Heating and Cooling | Surprise avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 77/100 | +4 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 25+ | 400+ | -375 vs avg |
| Years in business | 19+ | 21+ | -2 vs avg |
What customers say
Review themes: Customers consistently praise the technical knowledge and professional demeanor of the service staff. Reviewers frequently highlight the team's honesty and lack of pressure to purchase unnecessary equipment. Multiple clients mention long-term loyalty due to reliable seasonal maintenance visits.
"I have been using Sorensen for many years. Always professional, honest and knowledgeable. Had a great experience with tech Alex on my latest service. Kept me informed throughout the entire visit and was very professional. I will continue to use Sorensen for all my A/C and heating needs."
— Gas Monkey · Nov 20, 2025 · Google Reviews"I was very pleased with my HVAC repair with Sorenson Heating and Cooling. The repair tech Alex was very helpful and inspected and diagnosed the problem. Alex then explained my options. I chose to repair it and he had it up and running in short order. Alex was very professional and friendly. Also very knowledgeable. I was very happy with the job he did and my a/c is working great. Thanks Alex, great job."
— Richard · Nov 14, 2025 · Google Reviews"Sorensen has been to our house four times now and has delivered outstanding service each time. The last two visits were for seasonal check ups and even though our two units are nearing the end of their lifespan the technician found they were in fine working order. When they finally need replacement Sorensen will be the one that gets the job."
— Mike Ellis · Oct 2, 2025 · Google Reviews"We signed up for the 2 times a year maintenance plan - when it is time to service the unit, the will let you know so there is no worry about forgetting. Technician came same day as they called - did a thorough job and was very friendly and knowledgeable. Didn't try to sell us anything - now we can relax thru the brutally cold Winters and mild Summers of Arizona ( LOL ) Give the folks a try - we have been referring …"
— Bruce Lindberg · Oct 29, 2025 · Google Reviews"Alex did a great job with my A/C pan leak. These are difficult to find and fix in the attic but he was dedicated to solving this problem. He is extremely easy going and has a great personality. I have invited him and his family to my shooting competitions. Sorensen A/C is my new repairer for life. I highly recommend this company and Alex."
— Larry Brown · Sep 16, 2025 · Google ReviewsPros
- Long-established (19+ years in business)
- BBB accredited
- Background-verified team
- Satisfaction guarantee
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Maintenance plans available
What Sorensen Heating and Cooling publishes about pricing
Quality Air Conditioning & Heating Services Bringing You More Than Just Air! Commercial & Residential HVAC Rated 5 out of 5 Excellent Service On a Tuesday afternoon our air conditioner wasn’t working properly. My wife noticed when it was only blowing hot air when she called me at work. I got off as soon as I can to try to fix it myself, but nothing worked. I don’t know anything about air conditioners, but being a sort of handy man I thought there was something I could do. There wasn’t… In the mi
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need to finance the work
- You need large-scale commercial work
Contact & hours
| Monday | 6:00 AM – 8:00 PM |
|---|---|
| Tuesday | 6:00 AM – 8:00 PM |
| Wednesday | 6:00 AM – 8:00 PM |
| Thursday | 6:00 AM – 8:00 PM |
| Friday | 6:00 AM – 8:00 PM |
| Saturday | 7:00 AM – 8:00 PM |
| Sunday | 7:00 AM – 8:00 PM |
Frequently asked questions
What are the pros of Sorensen Heating and Cooling?
When should I choose Sorensen Heating and Cooling?
When should I consider alternatives to Sorensen Heating and Cooling?
What is the Vouched Score for Sorensen Heating and Cooling?
Is Sorensen Heating and Cooling BBB accredited?
How long has Sorensen Heating and Cooling been in business?
How can I contact Sorensen Heating and Cooling?
What does HVAC service typically cost when working with a Surprise, AZ provider like Sorensen Heating and Cooling?
What pricing terms does Sorensen Heating and Cooling publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Sorensen Heating and Cooling (this company) |
81/100 | 4.9★ (25+) | 19+ | A+ ✓ | — | — |
| 80/100 | 4.9★ (370+) | 28+ | — | 3.9★ | — | |
| 78/100 | 4.8★ (275+) | — | — | — | — | |
| 81/100 | 5.0★ (135+) | 25+ | — | — | — |
Listed in
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Profile last updated May 9, 2026.